I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buye... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service received from SPF (Cara & Finn) during our remortgage. Explained our options clearly and gave us good options to choose from in terms of lenders, rates, products etc. The process wa... See more
Company replied
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
Company replied
Great experience working with Wendy Docherty and Megan Kurt at SPF to arrange our mortgage. Highly responsive with clear and friendly communication. When there was a small hiccough in the process, the... See more
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Company details
Written by the company
SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.
Contact info
33 Gracechurch Street, EC3V 0BT, London, United Kingdom
- 020 7330 8500
- info@spf.co.uk
- www.spf.co.uk
Speak to one of our expert advisers
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Remortgage
Helpful finding me the best rates. Good communication and, although I had to chase a few times, they were very responsive.
Would happily suggest them to anyone looking at getting a mortgage or mortgaging.
8 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Louis Cole made our re-mortgage…
Louis Cole made our re-mortgage application very easy and simple. His expert knowledge guided us through all our questions and allowed us to secure the best rate possible, highly recommend him and SPF.
8 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Louis.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Prompt replies and always professional…
Prompt replies and always professional and helpful
12 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Knowledgeable & Friendly
Friendly, helpful and knowledgeable. Very easy to deal with made the process straight forward. Easy to contact at any time. great experience
5 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Brandon and Kitt at SPF Private Clients…
Brandon and Kitt at SPF Private Clients were fantastic in helping us through our mortgage process. They were professional, responsive, and always happy to answer our questions. The whole journey felt much smoother thanks to their guidance and support. We really appreciated their help and would happily recommend them to anyone looking for mortgage advice.
4 March 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Brandon & Kitt.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Timely relevant professional advice
Ollie's advice on mortgage life insurance was swift and to the point with the necessary medical appointments scheduled efficiently and conveniently for weekend at home. Through the twists and turns of the house purchase process Ollie kept in touch to ensure that the policy could be started at the shortest notice to be in place as soon as required. Ollie's professional communication has been a great reassurance and a very welcome "one less thing to worry about" ! Thank you.
11 March 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Kane was very helpful and responsive…
Kane was very helpful and responsive throughout the whole process. He offered helpful advice and independently sought improvements in mortgage terms when interest rates reduced. Highly recommended!
6 March 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Kane.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Another great experience with Dan Morris
I've worked with Dan Morris on a couple of purchases now and each time he has been very present and supportive. Highly recommend him and all at SPF.
5 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Dan.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Elena Todorova is a star.
Elena Todorova has handled a number of mortgage arrangements for my clients and for my family. She is thoroughly professional, extremely knowledgeable and very friendly and approachable. I find that she has a very pragmatic way of considering trickier borrowing requirements so you feel that you are in a safe pair of hands. Proactive communication is really important to me and Elena is excellent at keep on top of deadlines and keeping a lengthy process moving so that you get a great outcome.
3 March 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Elena.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Proffesional, reliable, tailored to customer's needs
SPF assisted us with our remortgage and I am very pleased with their service. Communication was clear and prompt — they responded to all my queries quickly and kept us updated at every stage. The process felt organised and under control from start to finish. Most importantly, I believe they focused on finding the most suitable product for us as clients, rather than the most profitable option for themselves. I would highly recommend their services.
1 March 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Incredibly responsive and efficient
Louis Cole and team got me the best rate, were incredibly responsive, and dealt with last minute mortgage changes with extreme efficiency. Highly recommended.
30 October 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Louis.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Matt Jeffery - First Class Broker
Matt Jeffery acted as our broker on our house move from a one bed flat to a three bed house. Throughout the advice process he was incredibly clear on his recommendations and what product was most suitable for us given our circumstances and the most competitive rates. His communication throughout was clear and concise.
He kept us updated throughout the approval process with our chosen lender and was always on hand if we had any questions or queries.
During the time between approval and completion, Matt kept on top of our lenders products and obtained us an even better rate which was greatly appreciated by us.
I would whole heartedly recommend Matt’s services to anyone and will be providing his details to friends and family in the future. Thank you Matt!
20 February 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Matt.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Clear accurate information and great…
Clear accurate information and great communication throughout the process
26 February 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Very professional from day one
Very professional from day one, very helpful with paperwork and keeping the lawyers on there toes.
17 February 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Great support from Betsy and Chris at…
Great support from Betsy and Chris at SPF to get a tricky lend through (multi-unit BTL through limited company). They put months of effort in and I couldn't have got the deal done without them.
20 February 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Chris and Betsy.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Highly recommended!
Sammi and Chloe have been brilliant. I’ve used SPF for many years and they always get me the best deals for my mortgage. They are honest and extremely helpful.
Both Sammi and Chloe are communicative, professional, and efficient. I will continue to use SPF Private Clients. Highly recommended.
23 February 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Sammi and Chloe.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Fantastic service from SPF
Fantastic service from SPF, helped make my remortgage easier than I could of dreamed. They were incredibly friendly and helpful.
9 February 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
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