SPELAB Reviews 

818
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 404 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service and the high build quality of the parts, noting that overall installations are generally smooth and straightforward. Many people mention the durable construction, great packaging, and noticeable performance improvements after putting these kits on their vehicles. However, some reviewers were not happy with customer service, mentioning that support teams were slow to reply, difficult to reach, or completely unresponsive when issues arose. A few other people also felt that certain components lacked proper fitment, required modifications, or arrived with minor defects that caused frustration during the process.

What people talk about most

Product

Consumers find satisfaction with the product, frequently praising the excellent quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, noting that most components are well made, fit correctly,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that shipping is fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fast and straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice intercooler ford 6.0 bar and plate, nice welds heavy construction would like different options to ship to Canada. Used ups they always charge extra B's charges that other shipping companies don'... See more

Company replied

Rated 4 out of 5 stars

Site navigation is excellent, ordering process very smooth, & shipping was quick. Kit was missing an O-ring, but i was able to find the same one at a local parts store. Just a pita having to make an e... See more

Company replied

Rated 4 out of 5 stars

I love the looks and styling of the valve cover and intake I bought, an amazing deal for the price. However the fitment was just a little off for everything and I had to rethread the holes for the coi... See more

Company replied

Rated 4 out of 5 stars

Fast shipping. Arrived 1 day sooner then expected. Mini max was easy to install except for the fuse tap that was provided. It wouldn't fit over the fuse blade as intended. I had to go to the parts st... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

SPELAB Auto Parts - High Performance Car Replacement Parts, Aftermarket Auto Parts & Accessories


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(818)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I can’t get in touch with you by phone

Perfect wish I’d done it sooner

25 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello L. Darby Bryant,

Thank you for your feedback!

We have verified that you need to return the item due to an incorrect purchase. A colleague from the relevant department has already sent you the return instructions via email; please check your inbox and reply to that message.

Have a wonderful day!

Best regards,

spelabautoparts Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Nice results

Delivery was fast, product arrived flawless, very simple install, price vs quality is better than anyone in the industry. Thank you.

8 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Brad Cole,

Thank you for your feedback!

We are delighted to hear that you are satisfied with the shipping and the easy installation.

Have a good day!

Best regards,

spelabautoparts Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Fast shipping and easy installation

Fast shipping and easy installation. Was very straightforward for my brother and I.

24 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Katlin,

Thank you for your feedback!

We are delighted to hear that you are satisfied with the shipping and the easy installation.

Have a good day!

Best regards,

spelabautoparts Customer Support Team
service@spelabautoparts.com

Rated 1 out of 5 stars

The tuner took out my pcu unit on my…

The tuner took out my pcu unit on my ford. I dont recommend using this company!

27 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We sincerely regret the issue you have encountered and apologize for any inconvenience this has caused.

We remain committed to resolving this matter for you.

Please provide your order number and email address so that we can promptly address the situation and ensure a smooth, hassle-free resolution.
Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future.

Best regards,
Scarlett
spelabautoparts Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

SPELAB QUALITY PARTS

It was great wish I would have known of SPELAB
Earlier I would have saved money

12 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Porfirio Rovira,

Thank you for your feedback!

We are delighted to hear that you are satisfied with the quality of the product.

Have a good day!

Best regards,

spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Everything was there everything fit…

Everything was there everything fit well and worked as it should

24 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Joshua Meshell,
Thank you for your feedback!

We are delighted to hear that you are satisfied with the product.

Have a good day.

Best regards,

spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Quality part for a great price

Quality part for a great price. Fast shipping except for fedx delivery to the wrong address 2 times. Neighbor a street over made the delivery.

16 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello David,
Thank you for your feedback!

We're thrilled that you were satisfied with the quality and pricing.
We also appreciate the heads-up about the FedEx delivery errors. While we can't control courier mistakes once they're in transit, we take this seriously and will escalate it to our shipping team.

In the future, if you see any delivery issues, please contact us immediately—we'll personally track your package and do everything we can to resolve it quickly.

Thanks again for your patience and support!

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Shipping was Fast

Shipping was Fast
Install was easy and product was good quality

16 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Mike,
Thank you so much for your kind review!

We're thrilled to hear that you were pleased with the fast shipping, easy installation, and the quality of the product.

Your satisfaction means a lot to us, and we hope to serve you again in the future!

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 1 out of 5 stars

terrible customer service the ordered…

terrible customer service the ordered two delete kits both the tuners were defective exhaust was damaged. nothing but problems would never order from them. do your homework and go anywhere else but here do your self the favor. the mini max tuner is complete junk.

4 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you.

No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues.

While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received.

Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution.
Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 4 out of 5 stars

Took over a week to get all the parts

Took over a week to get all the parts, cut up videos on how to, suck. If I wasnt a mechanic Id have real trouble trying to figure out all this.

21 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello David,

We apologize for the delayed shipping and the poor quality of our installation videos.

We completely agree that they should be easier to follow for non-mechanics, and we're currently updating them to be more detailed and user-friendly.

If you need any installation assistance, please reach out to our support team—we'd be happy to help personally.

Thank you for your feedback—it helps us improve.

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

AWESOME

SPELAB rear differential cover is an excellent quality upgrade to my 2014 F150 XLT!

16 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello GARRETT,

Thank you so much for the awesome review!

We're thrilled to hear that the SPELAB rear differential cover was an excellent quality upgrade for your car.

It means a lot to us that you chose our product for your truck—enjoy the upgrade and happy driving!

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Good Product and Customer Service; Needs Instructions

I wanted to get ahead of the known Coldside intercooler pipe weakness on my 2012 F-350 PowerStroke and saw an excellent deal on the combined Hot/Cold side pipes on SPELabs. The two sides arrived taped together as one package, all good thus far.

Neither box contained any parts breakdowns or installation instructions or tips, but how hard could it be? Consulting the usual suspects on YouTube, I realized that not all factory installs were the same. My OEM did not have a temperature sensor along the top, outer bend of the curved metal tube. Mine instead was located on the lower section on the similar plastic pipe, but offset by 35 degrees for clearance. After trial and error, I reversed the pipe to bring the temperature sensor to the top and fitted everything together correctly.
Satisfied, I moved on to replacing the Hotside pipe but found the metal pipe off the turbo side to be too long for my vehicle. With it in place, there was no clearance to fit the longer pipe between there and the intercooler inlet.
After sending several pictures and explanations of the problem, SPELabs technical support asked for pictures of the hotside parts to ensure undamaged for resale. As I only dry-fitted parts to determine incompatibility, I was able to wipe everything down, repackage in original wrapping and box and sent them pictures of all. Whereupon the gave me an RM number and I USPS shipped that part back.
The only other note I have is that the outlet of the turbo side requires a sealing ring that other vendors supplied that was not included with the SPELabs assembly. Their online pictures do not show or mention this part. During the installation I must have misplaced mine such that the truck started showing a P0299 DTC, Low turbo boost. The Ford dealer wants $92 at desk, $56 online but you can find for less through other Ford dealers or eBay.
Overall, both parts assemblies are well manufactured and appear durable, taking the worry of losing boost and operability due to coldside pipe failure. All of my emails were responded to within 24 hours and advice was reasonable given disparities between the same motor/model year, which I suspect is due to supply chain issues, parts substitutions on end of year parts changes. Don't believe me? Check out the CCV history for this 6.7L Diesel and you'll understand parts improvements is a continuous process.

4 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello William,

Thank you for your detailed and honest review!

We're glad you're happy with the quality of our pipes and our responsive support team.

We appreciate the feedback on installation instructions and the turbo sealing ring—we'll take that into consideration for future improvements.

Sorry for the fitment confusion, but we're glad our team could help with the return.

Thanks for choosing SPELAB!

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

So far so good!

Exhaust came with everything I ordered, bolted up pretty easily all has been well so far.
Initially the EGR kit only came with the two block off plates. Sent them a email and they sent out a complete kit, told me I didn’t need to send it back
As of today they have earned my business but we will see how everything holds up long term

13 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hello Tyler,
Thank you for your review!

We're pleased that your exhaust system arrived complete and installed without any issues.

We also want to thank you for your patience with the EGR kit—we're glad we could promptly send the full kit and make it right.

If you ever run into any issues down the road, please know that our support team is just an email away.

We appreciate your business and hope to earn your continued trust!

Best Regards,
Mina
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Have used SPELABs for both my personal…

Have used SPELABs for both my personal vehicles and for customer vehicles and have never been disappointed. Easy, fast and quality for the price.

1 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks for this wonderful review!

Glad our products perform perfectly on your personal and customer vehicles.

We’re proud to offer easy, high-quality parts at reasonable prices and appreciate your continuous trust in SPELAB!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 1 out of 5 stars

STAY AWAY!

Absolutely no customer service whatsoever. They don't stand behind their return policy. They will ignore email after email. When you call to ask about starting a return they tell you that they will have a supervisor call you, but the supervisor never calls. I paid for a complete tune and delete kit for powerstroke. Got all the parts but never received the tune. Cheap Chinese garbage.

9 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We are very sorry to hear about this.

Could you please provide your email address or order number here so that we can verify the situation?

We look forward to hearing from you.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great kit

The kit arrived 4 days after the order complete, in good shape and with excellent instructions. Installation was straightforward except that there wasn’t enough clearance so little clearance under my car (64 Vette) that I had to extend the outlet to just in front of the back axle. It works as advertised and looks and sounds great!

13 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks a ton for sharing your install experience with your 64 Vette!

So happy the package arrived fast undamaged with easy-to-follow instructions.

Tight ground clearance on old-school Corvettes can be tricky, we’re glad you sorted out the outlet extension smoothly.

Love that you’re satisfied with its performance, appearance and exhaust sound!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great down pipe

I purchased the spelab down pipe for my 05 Duramax and wow what a difference it made for me. This down pipe decreased my Egt's by almost 500 degrees when under heavy load as well as my turbo will spool quicker for almost instant power that was not present before. I totally recommend this down pipe for Duramax.

13 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks a lot for sharing your great results with our Duramax downpipe!

Seeing a huge EGT drop and way snappier turbo spool is what we aim for every build.

We’re stoked you’re satisfied and happy you’d recommend our SPELAB pipe to other 05 Duramax owners!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

I got a deal on my delete kit

I got a deal on my delete kit, shipping was as I was told and overall everything about the install was fairly easy and I’m no mechanic. Also their parts are of good quality 👍🏻

23 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Awesome to hear you snagged a great price on your delete kit!

Love that shipping was on track and the install didn’t give you any trouble even if you’re not a pro mechanic.

We always focus on durable, well-made aftermarket parts, so it’s awesome you noticed the quality.

Thanks for supporting our shop!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Prices right and no complaints.

Priced right and no complaints.

9 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Glad we hit the mark with our pricing and quality!

We aim to bring solid performance parts at reasonable costs with zero hassle.

Thanks for supporting our shop!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great product ready to install

Great product ready to install. Would recommend 6.7 intake horn

1 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks for the awesome review!

Thrilled our product is ready for smooth installation.

Agreed, the 6.7 intake horn is an excellent matching upgrade.

Hope you love the improved performance!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

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