Speedy Cash Canada Reviews 

There is nothing speedy about this company it’s been 4 days signed twice still no funds no one calls can’t reach anyone by email or by phone…last email I sent said cancel my application still no response very concerned this company is a SCAM

Would give a 0 if possible. Im writing only about my experience with the online loans. It is literally impossible to speak with anybody from the company for online support. I left over 5 boicemails a day and numerous emails. Both say that due to how busy they are they cant take your inquiry. The first time I took a loan with them, I had to submit my banking information 3 times and my loan application 4 times before they finally approved it 5 days later. Definitely not "speedy." When I paid my loan on time, I had to reborrow one more time. It takes a minimum of 3 days for your payment to show up online before you can reborrow. I spoke with a nice lady at a branch who got me to send proof showing the payment clear so that I could reborrow. I again submitted my loan application with banking ... and nothing. Another email the next day saying I had to submit all my info again, which I did.. and silence. Again numerous voicemails and emails and no response. I wrote an email nicely explaining my frustration that I cant get a hold of me to which I got an email back the next day saying they cant approve me for a loan even though my income had not changed or anything, and I paid on time. I easily went to another company who approved me and sent me my money within 2 hours on a weekend. It is simply not worth the stress when there are so many better options. They are clearly short staffed, ir negligent at best. If you must use this company - go into a branch.

They were very good with customer service when I first started using them and now you have to wait almost a week to get a call back or even to get a reply to your email

I cannot get past the reference page.
I can’t get through to get assistance by phone.
You changed the way to get the payday loan.
This is terrible service.
Jeannine Gillis
1 236 953 7974

I have been a customer for years. Typically I have not had many issues aside from their lack of professionalism and how low of a priority I seem to be as a customer. Out of the blue though, I have been completely cutoff by the company. For 5 days now they have not updated my account with my payment so I could borrow again. I have written email after email and called many many times. There has been no effort on their part to reach me. The phone number has even been set to refuse messages. 5 days and not even one call or message! They do not value their customers at all!!!

This was my first time using them, and I wont ever cone back. Customer Service is NON EXISTENT. It does not exist. I doubt ANYONE actually works at Speedy Cash.

I called, called called, and always got an answering machine saying they were experiencing higher than normal call volumes. This was automatic, everytime I called. I have left my name, my phone number, I have emailed multiple times. No response. Nothing. This company is ATRIOCIOUS. Holy Moly. Like....it should probably be reported because it feels like a giant scam.

If I could rate it 0/10 I would.

I deleted my original comment because they finally answered my email after 6 days of me trying to get ahold of them for a renewal. However they have stopped replying once again. Please respond to my email, I signed the agreement however have not heard a response back. This has now been 7 days , I’m about to cancel my application if I do not receive a response in the next couple hours.

Hannah

WORST COMPANY EVER!!!!!!!!! good luck getting ahold of anyone at customer service. Phones are constantly not accepting any calls no matter how many times a day you call. Good luck waiting 4 weeks to be able to re borrow after the payment leaves your account. Don't respond to emails either have sent numerous emails over the last 2 weeks and still no response.

I called and emailed for days and days no one will respond to me

I must of called 30 times no one to answer the call , no response to email just a automated reply. I applied on Wednesday, email came to sign the contract which I did then I called and called and called to finalize the loan as I needed it that day. Nothing , thursday email cane saying sign the contract yet again then nothing, on friday email came saying the bmo debit card I have link is master card , I replied that its a BMO debit card anyone with BMO has exactly the sane then I called again and again nothing….
Saturday and Sunday each I received an email to sign contract
On Monday again an email came saying exactly the same.
Worst experience ever , no one called me no one answered when I made 30 plus calls and send ten emails!

The customer service is very very very bad.

Speedy Cash Online review. Getting through the application process is quick and simple. You get funds quickly too, which is fantastic. However, if you need to contact customer service for online loans, it's terrible. You can never get anyone on the phone, they are awful at replying to emails or calling you back. It takes forever just to get someone. While I love everything else, the customer service is a nope for me. Not impressed at all with it.

Redicilous I borrowed 2 times and the third time denied for a measley $100 , Redicilous , speedy loan ? Should be called turtle loans for how long it takes to get back to you

Absolutely ridiculous... you repay, then have to wait a week before you can borrow again. They tell you if you need another loan sooner call them, but they NEVER answer... I have called over the course of several months of needing to do payday loans and not ONCE have they ever answered...they wont even allow you to wait on hold longer than 15 minutes then tell u to leave a message and they will call back...been going on 4 hours now, no call back and I called AS SOON AS THEY OPENED... complete SHITE customer service

The customer service is horrible. No responses from phone messages, or emails. I've paid my loans on time.. Almost a week later still can't reloan. They never answer their phones. I am done

I applied for a loan 4 days ago, and I still haven't seen a dime yet I was approved. I've written emails and tried calling.
...nothing
I'm seriously upset cuz I have kids that could use that money

All the promises online say that I should have seen it the day I applied

It's horrible

Do NOT use this company

Dknoll

Amazing experience and fast service!
Perfect!

Ive been waiting 3 days at least for my loan to ve approved and its still being reviewed Ive sent many emails and Im being ignored ao much for speedy cash its very misleading and false advertising

I have overpaid by $263.50 and now nobody will respond to refund me my overpayment. They have become just like most scam payday loan companies. I have called 196 times and emailed asking for a Manager to call me and ZERO REPLY and even did verification of my payment with them

Worked with them for 2 and a half years now without any issues but ever since they changed their system two months ago, they suck. They don’t answer phone calls, voicemails or emails. It’s ridiculous! in the past I could do a partial payment when needed and add it to the end of the loan and they would reply to my email promptly and now they don’t even reply. It’s terrible. It’s terrible customer service esp when I’m a good customer who always pays, is respectful and doesn’t swear, and yet they still suck