Speedex Courier SA Reviews 

281
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were let down by their experience overall. Customers frequently report that packages are routinely lost, misdelivered to completely wrong addresses, or carelessly left in insecure outdoor locations without proper notice. Consumers express deep frustration over severe shipping delays, and many state that their ordered items arrive damaged or never show up at all. Some reviewers were not happy with the customer support team, noting that representatives are completely unresponsive, unhelpful, or entirely unavailable to resolve serious issues. People also mention that the provided tracking information is totally unreliable and continuously fails to offer accurate updates regarding package locations.

What people talk about most

Delivery service

Consumers find delivery service to be completely frustrating due to frequent misdeliveries, lost packages,... See more

Service

Customers felt deep dissatisfaction regarding the service, reporting unreturned phone calls, unjustified... See more

Customer service

Clients share negative opinions on customer service, expressing deep frustration over unreachable support... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and packages... See more

Location

Reviewers highlight negative aspects of location, frequently reporting that parcels remain stuck at distant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The worst company that exists. They lie that the courier came and couldn’t find you. Then you can’t contact anyone by phone because no one answers, and in the end they decide on their own to place the... See more

Rated 1 out of 5 stars

First off there has been several times my package was delivered to the wrong address...Secondly, I believe the courier stole my package the last time...Package said it was delivered at front door, th... See more

Rated 1 out of 5 stars

One of the worst experience ever! It keeps giving misleading information. It said that my parcel was supposed to be delivered 3 days ago and now they dont even reply to my messages. There is a chat bo... See more

Rated 1 out of 5 stars

Driver claimed to have left delivery with permission (left a fraudulent text with the phone number cut off from someone else granting permission to leave boxes outside the apartment building— I never... See more


1.1

Bad

TrustScore 1 out of 5

281 reviews

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No history of asking for reviews

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1.1

All reviews

(281)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Not even one star !!

Not even one star !!! Speedex Greece must disappear. I was waiting for one parcel since 6 June now I have plus another parcel waiting to be delivered to me. The joke goes too far now . Speedex send us phone number to call them and when you are lucky to get them on the phone they just say to us that they cannot delivered because they don't have driver for the delivery. So parcels stay there until they fund driver!!!!! Unbelievable but true. Shame on you Speedex

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Very Poor Delivery Etiquette

My packages was delivered but it was stolen because it was placed in a chair in my driveway. Who leaves a package on chair in a driveway? My front door was easily accessible. Negative stars! Lazy inconsiderate incompetent. Booooo

6 June 2024
Unprompted review
Rated 1 out of 5 stars

very slow and unefficient

Transit to next smaller area takes too much time, several days. Nafplio office is very unfriendly and not prepared to help or give information. Compared to ACS or Elta Courier, this is hell !!!

30 April 2024
Unprompted review
Rated 1 out of 5 stars

I've been waiting for my packable for…

I've been waiting for my packable for days and as of today it states that it's out for delivery. I was contravention at 3 o'clock in the morning for the drop off, I suspected fraud cause I've NEVER had a delivery at such time. At this present time I'm still awaiting my package.

21 April 2024
Unprompted review
Rated 1 out of 5 stars

This is the third package that they…

This is the third package that they claimed that they claim that they couldn’t deliver my packages, I tried to call no answer at all and I need these things for my wedding that’s coming up on the 20th, worst carrier ever.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

They are HORRIBLE

They are HORRIBLE. DRIVER STOLE MY PACKAGE!!!! Shein returned my money right away but that isn't the point. Driver took pictures and walked off with the package.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Ordered from Shein the worker came up…

Ordered from Shein the worker came up marker as delivered and then walked off with my box and stole it. The neighbor seen him,. Now I am in able to get my money back or get in touch with someone...

24 February 2024
Unprompted review
Rated 1 out of 5 stars

They had my SHEIN package over a month

They had my SHEIN package over a month, and did not delivered it. I went there to collect it because they never answered the phone (30calls in a week). I asked them where to call them, they gave the phone and I called them in front of them. The phone never rang and the "ladies" (god make them...) pretended nothing happened when I confronted them about the fact. I contacted SHEIN about the SPEEDEX issue. Stop buying from SHEIN if the do not change courier company! CANCEL SPEEDEX should be a fact in Greece...

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company. They left my package in front of the garage instead of delivering it to my door and my package got stolen.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

The worst courier company in Greece

The worst courier company in Greece! I thought the other one was the worst but I stand corrected. Speedex is a nightmare! The package is not yet delivered until now and it's been already almost a month! And the worst is nobody is answering the phone neither the emails. The worst! The worst! The worst!

17 January 2024
Unprompted review
Rated 1 out of 5 stars

What went wrong this time?

What went wrong this time? Same as the other times. 4 out of 4 packages missing. A package would have more luck arriving if you'd stop a random crack-head in the street and ask them to deliver it.

23 January 2024
Unprompted review
Rated 1 out of 5 stars

The worst ever

The worst ever , waiting for a package since 1 month, they said that they attempted to deliver but I was absent I WORK FROM HOME I’m always home and they don’t even answer even if I try to pick up my package I don’t even have an adress

8 January 2024
Unprompted review
Rated 1 out of 5 stars

If there was a -5 I would give that!!

If there was a -5 I would give that!!! Disgusting!!!! I have ring assist cameras and they never even attempted to deliver. Stayed in 3 full days waiting and nothing!
Speeded takes on contracts and cannot deliver. There drivers never come and their warehouses are stacked to the brim with parcels that have to be collected. They should be stripped of their service !!!! I ordered items from the uk that came to my door in 4 days and that was in festive season . Not to mention how rude all their staff are - DISGUSTING!!!!!!!

6 December 2023
Unprompted review
Rated 1 out of 5 stars

I placed 1 order on 27/11 and two more…

I placed 1 order on 27/11 and two more on 10/12 at Shein. Today is 02/01 and none of the parcels have arrived. The courier company is so useless, I even put the effort to go to their branch and get the parcels myself. It could not be done as 2 parcels are at the warehouse and one does not even provide any details of the location. It seems to be lost. They don't pick up calls, the chat is useless, they never return calls. What's the point to have a tracking number if there is no track of the parcel?? Xmas ruined, I was planning to gift some of the items to my family while I was in Greece with them , now I'm leaving to go back to England. What a mess!! Customer support chat does not even give the option to cancel the parcels and get a refund.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Never use speedex!!!!

never answer any phone call.
they are presenting unknown costumer without leaving any note while i was waiting for them all day.
at pick up spots only one person is working.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service. Never have I every experienced anything worse in my life! I had a second delivery scheduled and after waiting at home for 8 hours NO ONE CAME OR EVEN CALLED ME. After multiple attempt to contact them, my conclusion is that the customer service either must be A: racist or B: completely stupid. Either way, they are unprofessional and incompetent.
Pretending not to hear me and hanging up, saying “one moment please” and hanging up. Just because I talk English? Shameful.
After 2 hours, I FINALLY got through the queue for the last time. I initiated the call in Greek, she answered and was able to hear me. Then, when I asked her to please not hang up on me this time (in English) - beep beep.
Tried calling another phone number of theirs that claims to have English support. After 1 hour of waiting with no updates or anything I gave up.
No hope of getting in contact with them trough the chat that is not working. No way of scheduling a pickup. No answer on email.
I really hope you read this and take the feedback constructively. This lack of service is embarrassing.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

The worst ever

The worst ever! I mean like EVER! They won’t pick up a phone nor respond to your countless emails. This has happened whenever I’d had a parcel delivered through them. You can do better, people. At least you should!

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Stay away, they are a shame!

The worse courier ever! They are lying about delivering just to have you losing your package. They never pick up, their bot on their site is for decorative purposes only and that's forcing and blackmailing customers either to chase them in vein or to find their offices themselves and go there, hoping to receive their order. TOTALLY USELESS, UNPROFESSIONAL AND A SHAME!

11 December 2023
Unprompted review

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