I have used this company for some years and have had excellent service each and every time. It’s possible to speak to a human being (a rarity these days) they are a joy to deal with.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have used this company for some years and have had excellent service each and every time. It’s possible to speak to a human being (a rarity these days) they are a joy to deal with.
Company replied
I've now been using Specs-By-post for about four years now and boy, what a company. I certainly will not go anywhere else! I will now use statements that I believe describe this fabulous compan... See more
Company replied
I’ve always bought my prescription reading glasses from Specs-by-Post for many years now and have found them to be excellent in every way. I now have to wear distance glasses too and thanks to person... See more
Company replied
Have used Specs-by-post for many years. Top quality frames and lenses at unbeatable prices. Recently purchased a pair of ultra light transitional varifocals in a modern plastic frame. I am really plea... See more
Company replied
Cheap Prescription Glasses Online - Specs-by-Post offer cheap prescription glasses online from just £12, including reading glasses, rimless glasses and varifocal glasses
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service. Second time I've used this company and certainly will continue to do so.
I orded by phone and spoke to a lovely lady, who sorted it all for me. Next day they arrived, how's that for service!! The glasses I choose fit perfect, but most of all, the prescription was spot on. I've used another company who states they do the same, but I can't see a thing out of them.
So thank you to a company that does what it says it will and the cost is amazingly low for such quality products.

Reply from Specs By-post
Reglazing a good pair of old frames is economically prudent. I came across Specs-by-Post in Rotherham who were excellent in every respect. I initially sent them one frame and it was posted] back to me within 48 hours . The price was very fair and the workmanship was faultless. So my wife and I had three more pairs reglazed.
Linsey and her husband were a pleasure to do business with. The whole experience was first class even going so far as to check and tighten the rest of the screws and cleaning the frames
Thank you very much Linsey..

Reply from Specs By-post
Probably the best UK based online spectacles website out there. I bought a pair of bi-focals from them a year ago and I've just bought a second pair of the same glasses I was so happy with them. A screw had come loose on the hinge on my original pair and after my own bodge attempts at fixing them I lost the screw. Hands up all my fault. Spec-by-Post fixed them for just the postage charge. Excellent service which well deserves 5 stars. Linsey was my main point of contact via email and she is a credit to the company she represents. Prompt and courteous replies to my emails.
Keep up the good work Linsey and the team at Specs-by-Post. I shall continue to use your company for my glasses and I recommend your firm to my friends and work colleagues.
Very happy customer.

Reply from Specs By-post
The reviews on here are amongst the most glowing I have read for any company. I'm going to add one more, it deserves it. This company is a find, cheap, fast and efficient and Linsey is an absolute delight.
If Linsey isn't the boss, she should be.
Look no further, this is the company to use.

Reply from Specs By-post
Excellent customer serice with regular communications.
A very satisfied customer and not for the first time.

Reply from Specs By-post
Specs by post are a fantastic company i just received my glasses and they are excellent quality and look so expensive, i only paid £18 including post which i might add only took two days to come!
Its not my first pair iv ordered from them either my other ones lasted brilliantly too!
Highly recommend!!!

Reply from Specs By-post
Brilliant service very quick delivery
The glasses I ordered are first class

Reply from Specs By-post
Ordered some dark glasses again as my prescription has changed. Really great service and managed to get Two pair’s which I would not have been able to do.Great company service excellent they keep you informed of when glasses are going to be delivered by recorded delivery A***** company

Reply from Specs By-post
Amazing company. Broke my glasses, phoned the order in and less than 24 hours later a new pair had arrived. Wouldn’t use any other company. Brilliant!

Reply from Specs By-post
So easy to order, great value for money, outstanding customer service. This must be the 10th time I have used them for new lenses in my glasses and they are just amazing! Cannot recommend enough

Reply from Specs By-post
Used for many years, great quality glasses and quick turnaround. If you need glasses fast don't hesitate. Thank you!

Reply from Specs By-post
I have used Specs By Post many times in the past and have just changed my prescription so have just used them again and will continue to do so. As usual customer service and turn around time is second to none. I always send frames to them to reglaze therefore costs me a fraction of the price of high street opticians. Can’t recommend enough.

Reply from Specs By-post
Not knowing where to start looking for some reading glasses after having had surgery for two Cateracts and Specsavers are, in my opinion, expensive , £50 or £70 for aviator style glasses, its the only style I like but they have their profits to think about and in Northallerton, I counted 12 staff that I could see, I came upon this company just by browsing and they had good reviews.
After inputting my prescription, it then asked me for all kinds of info that they dont need, as far as I can see and I dont want follow up emails, we get enough of them, Linsey actually contacted me and offered to cut out all that xxxxxx for me, it was done and dusted in no time at all and they arrived via the cheapest postal service in very good time ( I'm a Capricorn and a Yorkshire guy, double tight)!
Nice looking glasses, fit good and I can read good again, fantastic and friendly service from Linsey and the gang, I can safely reccomend this company and for the amount of times I will need them, consider them very good value.

Reply from Specs By-post
Absolutely delighted with all the glasses I've purchased. The fit is perfect. Pleasure to deal with and great communication plus super fast delivery. Will definately shop here again.

Reply from Specs By-post
Have had numerous glasses reglazed & tinted with Specs By Post. Have to say they are brilliant. Their customer service is second to none & their prices more than reasonable. I don't use any other than Specs By Post. I have no hesitation in recommending this company.
5 stars .

Reply from Specs By-post
Ordered a pair of glasses just to try and was so impressed ordered more glasses for my wife great price great quality will certainly be my go-to supplier of glasses thank you

Reply from Specs By-post
Been using Specs-By-Post for several years. In terms of value for money and turn around times they win every time over high street opticians, especially when you get into lenses like varifocals, bifocals and Reactolite. I shall never buy specs from local opticians again!

Reply from Specs By-post
I've now been using Specs-By-post for about four years now and boy, what a company. I certainly will not go anywhere else!
I will now use statements that I believe describe this fabulous company and staff.
professional-courteous- friendly-extremely obliging and helpful-high quality-very reasonable cost-amazingly quick service-great after sales (which you probably won't need)-great choices of glasses. You'd be crazy not to give this firm a go! then....you'll end up being a regular like me ;o}
Thank you Lindsey and Carl for another great experience and several new pairs of glasses...Whoopeeeee
From 'South London' Mike Harris

Reply from Specs By-post
My second experience of buying a pair of glasses from Specs-By-Post was superb yet again. I placed my order yesterday and received them today. I am so pleased with them and they are brilliant value for money. Communication from Linsey was first class again. Highly recommend.

Reply from Specs By-post
Excellent service again.
Sent glasses off for reglazing on Monday lunch time got them back today absolutely fantastic service.

Reply from Specs By-post
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.