Sparkworld Reviews 

2,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, customers overwhelmingly had a great experience. Many commend the prompt and efficient delivery, often receiving orders quickly, sometimes next day, with helpful updates. The friendly, polite, and professional staff are consistently highlighted for their assistance and excellent communication. Overall service, from easy ordering to installation, is described as excellent, with consumers generally pleased with products found as expected and in good condition. However, some customers noted occasional delivery issues, including delays or items sent to the wrong depot. A few also reported products arriving with damaged packaging or not working correctly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting an easy and quick online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,755)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website. Good choice of appliances to compare. Good choice of delivery dates. Good price range

15 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Naomi! We’re thrilled you found our website easy to use and appreciated the wide range of appliances, flexible delivery options, and competitive prices. At Sparkworld, we aim to make online appliance shopping simple and stress-free

Rated 5 out of 5 stars

Great range of products and excellent customer service

Great range of products, happy with the pricing and I experienced excellent customer service.

11 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Mitchell! We’re so pleased you found a great range of products, fair pricing, and excellent customer service. Our goal is to make shopping for appliances easy and enjoyable. We appreciate your feedback!

Rated 5 out of 5 stars

Great service

​I recently purchased an AEG dryer from Sparkworld and couldn’t be happier with the service. The website was easy to navigate, and the price was very competitive. Delivery was only 4 days — they gave me a 2-hour window. They took away the packaging. Highly recommend for anyone looking for appliances!

3 December 2025
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Reply from Sparkworld

We appreciate your feedback, Adam! Sparkworld is proud to provide easy online shopping, fast delivery, and unbeatable prices on appliances like your AEG dryer. Thanks for recommending us!

Rated 5 out of 5 stars

Bought a microwave over from these guys…

Bought a microwave over from these guys at a very reasonable price 130 with next day delivery Argos wanted 250 for the same item so was an absolute bargain

11 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your feedback! We’re delighted you found a top-quality microwave at a great price with free next-day delivery. At Sparkworld, we aim to offer unbeatable value on appliances compared to big retailers like Argos. Enjoy your new microwave!

Rated 5 out of 5 stars

Excellent personal service after online purchase

Ordered product online but was contacted immediately by a gentleman and advised that my item could be delivered the next day f.o.c.
This was very helpful and unexpected. Then a lady contacted me for address details and again the service was superb.

11 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words, Kim! We’re thrilled you enjoyed our fast, free next-day delivery and personal service. At Sparkworld, we pride ourselves on making online appliance shopping easy and stress-free. We look forward to helping you again soon!

Rated 5 out of 5 stars

excellent company to deal with

Easy to order and prompt delivery and installation

10 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words! We’re thrilled you found ordering easy and enjoyed our prompt delivery and professional installation. At Sparkworld, we pride ourselves on excellent customer service and hassle-free appliance installation. We look forward to helping you again soon!

Rated 5 out of 5 stars

Kitchen appliance

The staff, Stuart in particular was brilliant. Really helpful and accommodating and I would definitely recommend this company and hope to use again in the future.

8 December 2025
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Reply from Sparkworld

Thanks so much, Alison! We’re thrilled Stuart and the team made your kitchen appliance purchase smooth and stress-free. Your recommendation means a lot, and we’d love to help with your next project!

Rated 5 out of 5 stars

Superb

Great service start to finish. Bought an ex-display item that was in perfect condition. Came with super quick delivery. Huge thanks as well to the delivery guys who lugged my new washing machine up some mamouth steps.

6 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you so much, Nicola! We’re thrilled to hear you had a superb experience from start to finish. Buying an ex-display washing machine in perfect condition is a great way to get fantastic value, and we’re delighted it arrived with fast delivery. Our delivery team will be over the moon to know their hard work on those mammoth steps made a difference! If you ever need home appliances or kitchen solutions, Sparkworld is here to help with quality products and exceptional service. Enjoy your new washing machine!

Rated 5 out of 5 stars

Great company with fantastic customer…

Great company with fantastic customer service. Prompt delivery too.

3 December 2025
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Reply from Sparkworld

Thank you, Marian! We’re delighted you found our customer service fantastic and delivery prompt. At Sparkworld, we aim to be the leading choice for kitchen and home appliances, offering expert advice and fast, reliable service. We look forward to helping you again soon!

Rated 4 out of 5 stars

Sparkworld were very good

Sparkworld were very good, called me up to confirm my order, I had it booked for delivery the following week on my Tuesday day off, he said they could do an earlier day if I preferred and I said I was off on the Thursday before so he changed delivery and said the courier would ring on the Thursday to give a time slot. They didn't call, (Dx deliveries) so I went onto their chat and finally got to speak to someone and she apologised and said it had been delayed, she then said they couldn't confirm it would get to the depot that day, nor whether I would receive it that day as expected and apologised again and then when I asked about changing the delivery day she said we can't do that because it hasn't reached your local depot yet. So I told her that basically she was useless and couldn't confirm anything and this expensive package was now going to turn up on a day I was working! Fortunately, the delivery slot I got the next day was late afternoon and my work allowed me to leave early so that I would be there for delivery. I appreciate that at this time of year they are extra busy, but this always seems to happen with all couriers.

2 December 2025
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Reply from Sparkworld

Hi Diane,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to assist with confirming and adjusting your delivery date initially, but we’re truly sorry for the frustration caused by the courier delay and lack of communication. We completely understand how inconvenient this must have been, especially when you had planned your time around the original arrangement.
While we work hard to ensure smooth deliveries, we rely on third-party couriers, and unfortunately, delays can happen, particularly during busy periods. That said, your feedback is invaluable, and we’ll be sharing this with DX to help improve their communication and reliability.
We’re glad the delivery was ultimately successful, but we appreciate that it wasn’t as seamless as it should have been. If there’s anything further we can do to assist or make this right, please don’t hesitate to reach out to us directly.
Thank you again for choosing Sparkworld.

Kind Regards

Tristan

Rated 5 out of 5 stars

Highly Recommend

Very smooth process received a phone call the following day confirming my order and also an email with the delivery companies details and booking form to arrange a delivery. Would highly recommend Sparkworld.

4 November 2025
Sparkworld logo

Reply from Sparkworld

Hi Eammon,
Thank you for recommending Sparkworld! We’re so pleased the process was smooth and that our team kept you updated with delivery details. We pride ourselves on great customer service and hassle-free appliance delivery. If you need anything else, we’re here to help!

Kind Regards

Tristan

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always, fitted, tested and all working. A great local company to buy from, recommend them 👌
Ricky was very efficient and friendly

10 December 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you, Julie! We’re so pleased you had a brilliant experience with Sparkworld. Ricky and the team always aim for efficient, friendly service, fitted, tested, and ready to go! We appreciate your recommendation and support for a great local company.

Rated 5 out of 5 stars

Good service from initial enquiry to…

Good service from initial enquiry to keeping updated about delivery and the timeframe for delivery. Very good delivery and assembly service from the team, that’s why I chose Sparkworld

25 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, David! We’re delighted you appreciated our smooth process from enquiry to delivery updates. Our team takes pride in providing excellent delivery and assembly service, your trust in Sparkworld means a lot!

Rated 5 out of 5 stars

Top class service

Top quality service and when booked in they phone and get it to you a day earlier than sheduled

25 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Paul! We’re thrilled you experienced our top-class service and speedy delivery. At Sparkworld, we pride ourselves on quality appliances and fast, reliable service. We look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent service as always

Dave helped me pick out the ideal washing machine, and I’m absolutely delighted with it. The service from purchase to delivery was excellent, and having bought three appliances from Sparkworld, I’ve stopped looking elsewhere.

29 November 2025
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Reply from Sparkworld

Thank you, Daniel! We’re so pleased Dave helped you find the ideal washing machine and that you’re delighted with your purchase. It’s fantastic to hear you’ve chosen Sparkworld for three appliances, your loyalty means a lot! We look forward to continuing to provide excellent appliance sales and delivery service whenever you need us.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, excellent LG tv for a very good price

19 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Jon! We’re glad you found our staff helpful and love your new LG TV at a great price. Enjoy your viewing, and we hope to see you again for more top-brand TVs and appliances!

Rated 5 out of 5 stars

Everything went to plan

Everything went to plan
Good price
Delivered on schedule
Perfect fit
Happy customer

25 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you Anthony! We’re delighted everything went smoothly – from great pricing to on-time delivery and a perfect fit. At Sparkworld, we pride ourselves on reliable service and quality appliances

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