I reached out to the bank in June and asked for a new account and a safe deposit box in Aarhus Nord. They mentioned this is possible - but never came back to me despite them saying they will. After... See more
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See what reviewers are saying
Our new bank advisor (Dorthe) is a good match, professional, knowledgeable and does her best to communicate and find solutions. We are very happy we moved banks to Sparekassen Kronjylland.
Fantastic small bank, that doesnt look at your nationality, had wonderful expierence with customer support when purchasing a house and a car. everything is easy, fast and clear. Huge thanks to Nikolai... See more
a bank that understands the customer's needs, the level of service at the highest level, the quality of cooperation is really high. special thanks to Thomas Zwakula for his help 🙂 thank you for maki... See more
Company details
- Bank
- also in
- Car Finance and Loan Company
- Economic Consultant
- Financial Consultant
- Fund Management Company
- Savings Bank
Written by the company
Sparekassen Kronjylland er et landsdækkende pengeinstitut, der lægger vægt på personlig og nærværende rådgivning til både privat- og erhvervskunder. Hos os får du en personlig rådgiver, som kender dig og din økonomi – og som du kan kontakte direkte. Vi er til for dig som kunde. Vores vigtigste opgave er at give dig den rette rådgivning og hjælpe dig med at skabe en tryg økonomi. Det er samtidig vigtigt for os at være en aktiv del af lokalsamfundene omkring os. Her støtter vi foreninger og initiativer, der bidrager til det lokale liv og fællesskab.
Contact info
Tronholmen 1, 8960, Randers SØ, Denmark
- 8912 2400
- sparkron@sparkron.dk
- www.sparkron.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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If you are not from Danmark it doesn't…
If you are not from Danmark it doesn't give you hope if you want to take some credit,i save evry month 14.000-18.000dkk and they say is stil not enogh, not punctual, I have to wait a long long time for an answer, i have so many bad things abowt this bank but i finish with the advice... this bank is very bad, i move to Nordea and i have agree for buy house! 🤘

Reply from Sparekassen Kronjylland
En fantastisk bank
En fantastisk bank, kompetente medarbejdere, that's it!!

Reply from Sparekassen Kronjylland
Er bare SÅ glad for Sparekassen…
Er bare SÅ glad for Sparekassen Kronjylland!
I had a terrible experience with Sparekassen Kronjylland
I had a terrible experience with Sparekassen Kronjylland while trying to open a basic personal (NemKonto) account which I intended to use also for my self-employed activities.
I first contacted their Frederiksberg and was told that they are not offering COMPANY accounts, although I specifically said I was looking for a basic personal one.
So then I was directed to their København City branch. After contacting I was told that a bank advisor would get in touch with me. Which did not happen for several days. Therefore I called back to make sure I would get my account as soon as possible, but the man I spoke to told me "he could not guarantee anything".
Finally, I contacted their online client service to complain and was kindly informed that I would get the call within days. This happened 10 days after I initially tried to get in touch with the bank. A bank advisor called me stating that:
- Sparekassen Kronjylland is only interested in opening bank accounts for people that would take a plan with the bank;
- The bank would not make a profit from a client such as myself;
- They do not provide accounts to companies, even though all I wanted was a personal account;
- I should try my luck with another bank advisor/branch instead.
Deeply disappointed, I asked the employee to send me all the information he stated written in an email, plus his full name which he refused doing.
Wow, way to go in repelling your potential customers, Sparekassen Kronjylland!
Ironically, I was referred to this bank by my financial advisor who is very happy with the bank's services. So I guess getting good service with this bank is a matter of luck rather than expecting that the organization is being run coherently with a customer-oriented approach.
Update 05.01.2020
After contacting Filip, who has been kind enough to follow through the entire case, I was told that:
"In this case our branch in Copenhagen has assessed, that we can’t make a positive difference for you, and therefore don’t want to start a customer relation with you. Though it might not be the answer you had hoped for."

Reply from Sparekassen Kronjylland
Super god rådgiver
Super dialog
super betjening og god service
God bank med kunden i centrum
Super god Service og top faglig…
Super god Service og top faglig kompetance. En bank lige for mig.
Super service.
God service👍
Super god rådgivning.
En god bank der forstår sine kunder der…
En god bank der forstår sine kunder der hvor de er
Thank god i dumped Danske Bank
Thank god i dumped Danske Bank. Their actions almost cost me my business. Since i moved to Sparekassen Kronjylland, i can actually concentrate on developing my business and i can sleep at night. Super service from Jens Krogh, Randers.
A VERY satisfied customer indeed.
God behandling som sædvanligt.
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