Space Station Reviews 

2,784
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members, noting that the team constantly goes above and beyond to make the entire moving and storage process smooth, welcoming, and entirely stress-free. Consumers also highlight the immaculately clean and secure facilities, while deeply appreciating the convenient location, straightforward access options, and the added benefit of complimentary removal services provided during their transitions. Some reviewers were not happy with certain operational aspects, mentioning frustratingly limited access hours in the evening, initial worries regarding container-based storage units rather than traditional rooms, or occasional negative experiences with the removal service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, efficient, and... See more

Service

Customers report overwhelmingly positive experiences with the service, highlighting professional and helpful... See more

Facilities

Users describe positive interactions with facilities, highlighting clean, modern, and well-maintained... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and straightforward process from... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team in Banbury have been so understanding and supportive over the last few months since I lost my husband. They eased my worries by arranging a storage unit and removal along with keeping me up t... See more

Company replied

Rated 5 out of 5 stars

Having used Space Station Banbury recently, I have to say I was so impressed with Paul’s overwhelming helpful and professional manner. He went over and above and even helped us move out of our storage... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Space Station Storage! The team was extremely helpful from start to finish, and Rebecca at reception is particularly friendly and efficient. The storage unit itself is clean, wel... See more

Company replied

Rated 5 out of 5 stars

An excellent storage facility for my move back to Wakefield. The guys here were very helpful setting up my existing app for using here. Everything is spotless & it's easy to find my unit, even better... See more

Company replied


Company details

  1. Storage Facility
  2. Self-Storage Facility

Written by the company

We offer business and personal self storage in London, Thames Valley and Birmingham. Safe and secure storage, with a free removal service directly into your storage unit. Looking after your valuables since 1983.

Space Station Self Storage

Written by the company

Looking after your valuables since 1983
We offer business and personal self storage in London, Slough and Birmingham. Safe and secure storage, with complimentary removal service directly into your storage unit. Looking after your valuables since 1983.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,784)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very clean and very friendly staff

Very clean and very friendly staff, I rented for few years, never disappointed with anything. Thank you

28 December 2025
Space Station logo

Reply from Space Station

Thanks for your loyalty over the years! We appreciate your recognition of our clean facilities and friendly staff.

Rated 5 out of 5 stars

Very good indeed

Great, modern self-storage unit, easy to use and very friendly and helpful staff

8 March 2026
Space Station logo

Reply from Space Station

We are thrilled to hear you found our modern self-storage unit easy to use and our staff friendly and helpful.

Rated 5 out of 5 stars

Helpful

So far, so good. Very helpful staff!

10 February 2026
Space Station logo

Reply from Space Station

We greatly appreciate your feedback about our helpful staff. Your positive experience means everything to us.

Rated 5 out of 5 stars

The storage facility is well laid out

The storage facility is well laid out, clean and secure. The staff are helpful, cheery and efficient. The location is central with easy access and ample parking. I will use Space Station again if I require to store anything else in the future.

3 March 2026
Unprompted review
Space Station logo

Reply from Space Station

We greatly appreciate your feedback about our well laid out, clean and secure facility. Delighted our staff impressed you!

Rated 5 out of 5 stars

Very efficient

Very efficient, top security, staff very helpful. Removals company very good. I would recommend highly.

6 March 2026
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Reply from Space Station

Thank you for your wonderful feedback. We appreciate your recommendation regarding our efficient service, security, and helpful staff.

Rated 4 out of 5 stars

Storage experience

Storage experience

Really clean and friendly staff - made the move really easy

23 February 2026
Space Station logo

Reply from Space Station

Thank you for your review. We're glad our clean facilities and friendly staff made your move easy.

Rated 5 out of 5 stars

Great package. Storage plus

Well explained, executed and appreciated. They worked with me by email and with my son on the ground to empty my flat and put it into storage. They do more than the easy storage thing. That is what everyone needs

5 March 2026
Rated 5 out of 5 stars

Thank you Space Station

I cannot thank Micheal and Dave enough they were extremley helpful as i needed strorage for my vehicle ASAP. Very patient and supportive as i was a bit disorganised but theyvmade the experience so smooth. I would highly recommend i was well taken care of as a customer :) and pricing is fair

3 March 2026
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Reply from Space Station

We are delighted to hear Michael and Dave provided excellent support for your vehicle storage needs. Thank you for recommending us!

Rated 5 out of 5 stars

Exceptional Staff and services

I had an exceptional experience with the staff at the St John’s Wood/Swiss Cottage branch. This has been my most stress free storage experience yet and there have been many! Gareth, Margarita, Chris and other members of the team that I happened to speak to were extremely helpful, approachable and friendly. It’s refreshing to be dealt with so much understanding in an industry where things can easily not go to plan. Movers were incredibly efficient and easy to organise as long as their services are requested well in advance. It’s really easy to get in touch with everyone on the team, no irritating chat bot services to go through and generally a really straightforward experience. Thank you !

9 March 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for highlighting our exceptional staff. Gareth, Margarita, Chris and team appreciate your kind words about this stress-free experience.

Rated 5 out of 5 stars

Fantastic support and a really smooth experience at Space Station Daventry

Space Station Daventry have been brilliant. Michael went above and beyond to help us, especially when our initial move date was cancelled — a really stressful situation. He made sure we got the right size unit for our needs, that it was genuinely good value for money, and that the whole process was simple and efficient.

The location is easy to find, very secure, and has everything you need for safe, accessible storage.

I’d highly recommend them to anyone looking for a reliable and supportive storage solution.

25 February 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for the fantastic feedback about our smooth experience and excellent support during your stressful situation.

Rated 5 out of 5 stars

The godalming team have been fantastic

The godalming team have been fantastic, from our first day of communication to the day we moved our things in, they responded to all email communications promptly and efficiently, the team are friendly and welcoming, a real asset to the company.

23 February 2026
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Reply from Space Station

We are glad to hear the Godalming team have been fantastic. Thank you for recognising our prompt communication and friendly service.

Rated 5 out of 5 stars

Fantastic Service and very resonable…

Fantastic Service and very resonable the collection team did a great job highly recomended

10 February 2026
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Reply from Space Station

Your positive feedback means everything! Thrilled our collection team provided fantastic service at reasonable rates. Thank you for recommending us!

Rated 5 out of 5 stars

Daventry units

Units are good value and the whole site is clean and tidy. Staff were very helpful and everything was done to get us into our new unit as quickly as possible - thank you.

26 February 2026
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Reply from Space Station

Thank you immensely for your feedback. We appreciate your comments about our clean site and helpful staff. Glad we got you settled quickly.

Rated 5 out of 5 stars

Excellent service & Professional…

Excellent service & Professional company recommend to everyone

13 February 2026
Space Station logo

Reply from Space Station

We are delighted to hear you found our service excellent and professional. Thank you for recommending us!

Rated 5 out of 5 stars

Space Station Stirchley is fantastic

Space Station Stirchley have been fantastic throughout our storage requirements, from first enquiring to moving our items in today, they have provided a 5 star service.

The units themselves are very clean and well maintained and the access via the app is straight forward to use.

Staff are also always on site during opening hours to help and they have been efficient, knowledgeable and accommodating even when changing our move in date and changing the size of the unit we required with a few days notice.

We used the free removals service and that was also efficient and speedy.

I rate Space Station Stirchley very highly.

9 February 2026
Space Station logo

Reply from Space Station

We are absolutely thrilled to hear about your fantastic experience with our storage service and efficient removals team.

Rated 5 out of 5 stars

Great service and facilities

Great service and facilities

20 February 2026
Space Station logo

Reply from Space Station

Thank you for your review, David. We're glad you enjoyed our service and facilities at Space Station.

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