SoundBetter Reviews 

478
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent service, facilitating connections with top-tier artists, producers, and musicians globally. Many highlight the user-friendly interface and smooth process, which simplifies remote music collaboration and project management. Reviewers appreciate the professionalism of the staff, making interactions pleasant and productive. However, some customers also noted concerns regarding the platform's usability, mentioning issues with clunky communication, an outdated interface, and search functionalities that did not always yield relevant results. A few other people also felt that providers struggled with visibility and securing enough work, despite having strong track records. Additionally, some reviewers experienced payment processing issues, including unexpected fees, delays, or difficulties receiving funds.

What people talk about most

User experience

Clients share positive opinions on user experience, with many describing it as smooth, easy to use, and... See more

Service

Users describe positive interactions with service, highlighting it as an excellent and fantastic platform for... See more

Website

People report positive experiences with the website, finding it a powerful and invaluable platform for... See more

Staff

Customers consistently note positive experiences with staff, highlighting the talent, professionalism, and... See more

Payment

Reviewers highlight positive aspects of payment, noting that the system is highly secured and facilitates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found out about SoundBetter from Chat GPT and I was blown away how powerful this platform is. Payment and everything is highly secured and you can work with some of the greatest professionals in mu... See more

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic... See more

Rated 5 out of 5 stars

As always, you had the very finest artists, producers, and talent available to engage to complete my projects. I always find the music resources I need on SoundBetter. The name "SoundBetter" seems i... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(478)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great freelance work web

I'm on other freelance work sites, and this is one of the best. The dynamic it proposes in the client/worker relationship creates a very good atmosphere and results.

4 November 2025
Rated 5 out of 5 stars

I owe a lot to this platform

Thanks to Soundbetter I can work with clients all around the world and they are always capable to keep the link active with the people who needs audio professional services. They are also fair and always ready to help.

4 November 2025
Rated 5 out of 5 stars

5+ years(?!) I'm working with…

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic music genre.

Thanks for all SoundBetter team, Shachar & Jordan - are always responsible and sociable.

Wish you a success and prosperity, always yours,.
Philip.

4 November 2025
Rated 3 out of 5 stars

Pretty good!

Music is about community and exists and prospers within communities. It is nice that you provide a service that advances the potential expansion of music-peoples' understanding of one another and our ability to find each other faster. The fees are a bit much, especially considering how little money is ultimately coming to the professionals and artists collaborating here.

23 October 2025
Rated 2 out of 5 stars

Improve your search

Improve your search, why when I need to look for a Dudu player for example I can't just type Duduk in the search, the sounds like is useless and most of the times I go to other websites just for that reason. everything else is amazing, but I have been flagging this up for the past few years since I start using the website before it was sold to spotify and bought again.

11 September 2025
Rated 2 out of 5 stars

Quotation, Communication and Payments systems are not good.

Firstly, it isn't particularly easy for people to find you on here. I haven't had a whole lot of work, maybe 2/3 projects in 18 months. There's no option to upload videos of your work, which I find bizarre. Of course you can add audio, but this is limited unless you pay for a premium account, even though they already take a cut of your payments on a standard free account.
When you do get a request, you have to quote the person straight away, outlining what you will deliver, without the option to ask more about the project in further detail. So if you get a request that you would like to know more about before quoting, you can't message the person back without giving them a price. I usually put a guide price in order to message the client, but then it usually turns out they want more than what they originally asked, then you update the price based on this and they aren't happy with it so you kinda end up wasting everyones time.

Another very annoying part is how payments are handled. The only way you can be payed is via PayPal. And only in USD. So if you're in the UK or Europe, or anywhere other than the US, you don't have any options for exchange rates. For example, I took on a project to record vocals, priced at $300, immediately you lose 10% of this. 7% fee to Soundbetter and 3% transaction fee??
So now it's already down to $270. Then it's paid to PayPal, but is immediately exchanged to the currency of your country, which means you get PayPal's terrible exchange rate, and pay another fee to PayPal for the exchange. This lowers how much you earn again.

There should be more payment options, especially when you have international users. Allowing people to be paid via Revolut or something would be much better, then everyone can be paid in USD and choose to exchange to their own currency on a better rate and when is best for them. Not just a one size fits all PayPal transfer.

23 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look