SoundBetter Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent service, facilitating connections with top-tier artists, producers, and musicians globally. Many highlight the user-friendly interface and smooth process, which simplifies remote music collaboration and project management. Reviewers appreciate the professionalism of the staff, making interactions pleasant and productive. However, some customers also noted concerns regarding the platform's usability, mentioning issues with clunky communication, an outdated interface, and search functionalities that did not always yield relevant results. A few other people also felt that providers struggled with visibility and securing enough work, despite having strong track records. Additionally, some reviewers experienced payment processing issues, including unexpected fees, delays, or difficulties receiving funds.

What people talk about most

User experience

Clients share positive opinions on user experience, with many describing it as smooth, easy to use, and... See more

Service

Users describe positive interactions with service, highlighting it as an excellent and fantastic platform for... See more

Website

People report positive experiences with the website, finding it a powerful and invaluable platform for... See more

Staff

Customers consistently note positive experiences with staff, highlighting the talent, professionalism, and... See more

Payment

Reviewers highlight positive aspects of payment, noting that the system is highly secured and facilitates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found out about SoundBetter from Chat GPT and I was blown away how powerful this platform is. Payment and everything is highly secured and you can work with some of the greatest professionals in mu... See more

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic... See more

Rated 5 out of 5 stars

As always, you had the very finest artists, producers, and talent available to engage to complete my projects. I always find the music resources I need on SoundBetter. The name "SoundBetter" seems i... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(478)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm using SoundBetter for both artistic…

I'm using SoundBetter for both artistic and technical aspects, collaborating with a session vocalist for a dance production and an engineer who mastered one of my remixes. The results so far are fantastic.

4 December 2025
Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward. From the communication and receiving payment, it just took so much of the usual headaches you deal with on other freelancing sites.

3 December 2025
Rated 2 out of 5 stars

Slow Payment

After a month finally got paid. Shouldn’t have taken this long or this amount of effort.

Absolute scam. I did the work, SoundBetter kept 100% of the money. I’m now out my time. Their customer service is slow and nonexistent. No sense of urgency to make it right with me. Endless emails with no action. Complete SCAM!

3 November 2025
Rated 5 out of 5 stars

My experience with SoundBetter has been…

My experience with SoundBetter has been wonderful so far. I’ve connected with talented musicians, worked on some really exciting projects, and I’m looking forward to continuing to grow and collaborate here.

14 November 2025
Rated 3 out of 5 stars

SoundBetter really needs to be updated…

SoundBetter really needs to be updated and brought into the current era. It's very clumsy to communicate on the platform and job requests come through so very seldom, it makes it feel like the business doesn't really care about their customers. The option to upgrade is always a dead end, so I don't really see the purpose of the platform. It's sad because the idea is excellent, just needs strong execution.

12 November 2025
Rated 1 out of 5 stars

I have not been paid from Soundbetter…

I have not been paid from Soundbetter for 2 jobs that I completed. I have sent emails and they said it was a problem with my paypal account. I have received payments before no problem. I have since opened up a new account with paypal and when I tried to enter the new information on my Soundbetter account it comes up with error 500. After sending emails I did get an answer with suggestions on how to fix it but the problem is on their side. I feel like I'm getting the run around and disappointed with this company. I suggest not do business with this company and pass the word to anyone that is looking to offer their creative services.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

The best of the best

I'm super happy to be able to work in this platform! I made a lot of friends and recorded so many amazing music.
Couldn't ask for more.

5 November 2025
Rated 3 out of 5 stars

I’m a seasoned professional drummer in…

I’m a seasoned professional drummer in Nashville. I’ve been on thousands of recordings yet can’t even “pay” to be a premium member so I can bid on projects so not thrilled about that.

The service works well other than not getting enough work through this. I’d prefer to deal with only SoundBetter but will still do fiverr etc until it’s worth it.

9 November 2025

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