SoftSys Hosting Reviews 56

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I'm not a web dev, hell I'm not even in IT but I've spent the lat 10 years or so self teaching/running an eCommerce site that works out pretty well for the most part. Now and then, I either bre... See more

Company replied

Rated 5 out of 5 stars

Great Team. I always have right solution for my problem/issue. You can get right deal with transparency in work and great support. I am having dedicated server for 4 years now and never had to wait... See more

Company replied

Rated 5 out of 5 stars

I have been an old client of softsyshosting going back to many years. Being a software person myself, I can appreciate quality support and also read in between the lines from the kind of respon... See more

Company replied

Rated 5 out of 5 stars

Softsys customer service always awesome. They quickly respond and address issues. We are non profit org and have been windows shared hosting with them from almost for 8+ years now. Customer service r... See more

Company replied

Company details

  1. Cloud Computing Service
  2. Business and IT Consulting Agency
  3. Cloud Storage Service
  4. Web Hosting Company

Written by the company

Softsys Hosting is a global cloud and infrastructure solutions provider delivering reliable, high-performance hosting services since 2006. We specialize in managed cloud, dedicated servers, VPS, cybersecurity, and compliance services across multiple data centers worldwide. Our focus is on providing fast, secure, and scalable environments backed by truly responsive 24/7 customer support. With a customer-first approach, premium hardware, and transparent pricing, we help businesses of all sizes run their applications with confidence and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

We have only been with them for a…

We have only been with them for a couple of weeks but we have received excellent support thus far.

4 September 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Didier, excellent working with you and looking forward to serve you more!

Rated 5 out of 5 stars

Softsys support has been excellent

Softsys support has been excellent, quick response and knowledgeable staff. We run some enterprise level applications on their infrastructure, Softsys provides system admin expertise that we don't have in-house.

3 July 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Ward! Always a pleasure to serve your business!

Rated 2 out of 5 stars

100% of CPU resources used, no refund

We opened a Singapore VPS and installed our software we've run at 5 other hosting services just fine. It ran a 'powershell' program over and over eating up 100% of our CPU power. Totally unusable obviously. They couldn't shut it off and we shut it off again and again to no avail. Have never had this issue with other companies. They would not give us a refund. One upside they were quite timely and friendly in their responses. Disappointing experience.

31 May 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Hi Tom,

I'm sorry to hear this and it is definitely not normal. As per conversation with tech who handled your issue, there is an application hosted on your server which is triggering Powershell. We have since went ahead and recreated your server with newer OS as per your confirmation and we hope this goes well. If there is anything that requires management team's inputs, feel free to get the ticket escalated to our management team.

I'm sure we will be able to turn around your experience with us.

Rated 5 out of 5 stars

Very attentive and personalized…

Very attentive and personalized customer service and support. Knowledgeable staff will help your company get where it needs to go. I feel safe that my systems are being managed by these folks.

23 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Alec, it's excellent working with you and I'm glad that you are happy with our support & services.

Rated 5 out of 5 stars

Excellent services

Excellent services. Very reliable. Tech support and sales respond and address questions and requests very promptly and satisfactorily. I have been with them for over five years and have no intention to change.

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Gregory! It has been our pleasure to serve you for 5+ years and we look forward to many more!

Rated 5 out of 5 stars

Highly recommended

I've been with Softsys Hosting for almost a decade and wouldn't change them for any other team. I'm constantly impressed by their level of service, answering and solving issues within minutes. Value for money is unparalleled.

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Julian! It has indeed been awesome to serve you for a decade now & see you grow! Many more decades to come :)

Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Ronald! It's great to serve you & continue to see you grow quickly!

Rated 5 out of 5 stars

Highly recommend them!

We have several Windows VPS servers with SoftSys and have never had any problems in the 5 years we have been hosting with them. The support staff are always helpful and management is very hands on. Would highly recommend them!

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Rica for your review & recommendation! We look forward to continue working with you for many more years!

Rated 5 out of 5 stars

Softsys is great

Softsys is great. There have been very few issues and anything that has come up has been addressed instantly. I would highly recommend using them. The team is always able to help out and have never let me down.

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks Sean! It has been great serving you for ~4 years now & many more to come!

Rated 5 out of 5 stars

Great custome service! :)

I have been with Sofysys for a few years & I have been with several other hosts before. I have had VPS's and dedicated servers with them, all I managed on my own. They have Excellent customer service! Whenever I had a problem with my servers I always have a fast response and they were quick to resolve.

I would recommend them highly!

20 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thanks for your review & recommendation! We strive to provide fast & efficient customer service to our customers and we're glad to have achieved this!

Rated 5 out of 5 stars

Highly recommend Softsys (2+ years & 22 servers customer)

We have used Softsys for about couple of years and have close to 22 servers (Cloud Virtual & Dedicated servers). We keep coming back to softsys for each of our new customers who are hosted on a separate Virtual server or Dedicated server. Having tried several hosts in the past where we had bitter experience, Softsys has been a complete change with personalized support that is always available (we literally get responses within 5-10 minutes at any time) and extremely reliable. I don't remember our servers going down any time (other than scheduled reboots for applying updates & patches).

We will continue to use Softsys & hope they keep beating their own high standards. I will highly recommend Softsys for your business as they are extremely reliable & customer oriented.

17 April 2018
Unprompted review
SoftSys Hosting logo

Reply from SoftSys Hosting

Thank you Mike! Always a pleasure working with you and see your company grow!

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