Socket Store Reviews 5,352

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the overall efficiency of their interactions. Many people appreciate the high quality of the products, noting they are exactly as described and often uniquely crafted. Reviewers frequently mention the prompt and quick delivery, with orders arriving well-packaged and often ahead of schedule. However, some people mentioned issues with delivery going to the wrong address and suggested that the website could be improved, especially concerning different delivery and customer addresses. A few other people also felt that some products were a bit smaller than expected, requiring minor adjustments during installation.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as exactly as described and... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Service

Users describe positive interactions with service, frequently highlighting it as first-class, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as good, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied

Rated 5 out of 5 stars

The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.

Company replied



Company details

  1. Electrical Supply Store
  2. Electrical Wholesaler
  3. Electronics Store
  4. Lamp Shade Supplier
  5. Light Bulb Supplier
  6. Lighting Store

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company and staff get me…

Great company and staff get me up-to-date on all my products definitely buy again

11 November 2024
Socket Store logo

Reply from Socket Store

Thank you for your fantastic review! We're so glad our team kept you updated on your products, and we look forward to serving you again.

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

Excellent service

Excellent service, and a good choice of sockets and switches at competitive prices.

6 November 2024
Socket Store logo

Reply from Socket Store

Thank you for your feedback. We're thrilled you had a good experience with us and that you are satisfied with our product.

Kind Regards,
The Socket Store Team

Rated 4 out of 5 stars

Product was a good quality at a…

Product was a good quality at a reasonable prices

6 November 2024
Socket Store logo

Reply from Socket Store

Thank you for your feedback! We're delighted to hear you were pleased with the quality and value of the product.

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

Excellent product

Excellent product

4 November 2024
Socket Store logo

Reply from Socket Store

Thank you for your feedback! We're glad you're happy with the product.

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

Just great

Bought from them before, just great

5 November 2024
Socket Store logo

Reply from Socket Store

Thank you for your continued support! We're delighted to hear you've had another great experience with us.

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

I have used Socket Store several times

I have used Socket Store several times
now and very happy with the experience. Products (brushed brass screwless sockets and switches) have arrived promptly and are well made.

4 November 2024
Socket Store logo

Reply from Socket Store

Thank you for being a loyal customer! We're thrilled to hear you're happy with our products and service, and we look forward to helping you again.

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good comms. Item as described.

31 October 2024
Socket Store logo

Reply from Socket Store

Thank you for your kind review. We're glad you were satisfied with the our service, and the item—your feedback means a lot!

Kind Regards,
The Socket Store Team

Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. Excellent service.

28 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review.

We're glad that you have found what you are looking for and are happy with the service provided.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Excellent

Fair price with fast delivery in excellent packaging. I only ordered one item to see if quality was good.
Quality was excellent so will order more sockets today to replace my current light switches.
Recommended supplier.

25 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your lovely feedback and 5* review.

We're pleased to hear that the order arrived well packaged and also the fact that you are looking to purchase more from ourselves!

Kind regards,
Socket Store

Rated 5 out of 5 stars

A quick and accurate service

A quick and accurate service. The Socket is already installed.

22 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind comments and 5* review.

We're glad that the order arrived quickly.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Good quality sockets and quick delivery

Good quality sockets and quick delivery

18 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review.

We are glad to hear that the order arrived quickly, and that you are happy with the quality of our items.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Great service - Top quality sockets & Switches

Really good service. Made phone call before order to confirm spec and got knowledgeable info.
Great communication & order recieved within 24 hrs.

22 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review and feedback.

We're glad that the order arrived with you quickly and that you got good information from our customer service team.

If you require any further information or assistance, please do get in touch.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website, order arrived quickly

17 October 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your review.

We're happy to hear that you found our website easy to navigate and that the order arrived with you quickly.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Fast service and items arrived well…

Fast service and items arrived well packaged

8 October 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your positive feedback! We're glad you enjoyed the fast service and neat packaging.

If you need any further information, please do not hesitate to get in touch.

Kind regards,
Socket Store

Rated 5 out of 5 stars
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your kind words! We’re delighted to hear that you’re happy with both the product and our service.

Kind regards,
Socket Store

Rated 5 out of 5 stars
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your feedback! We're thrilled to hear that you loved the product and our service.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Quick and reliable .

9 October 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your 5* review! We're glad you found our service quick and reliable.

If you need any further information or assistance, please do not hesitate to get in touch.

Kind regards,
Socket Store

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