SNOWLEADER Reviews 

It was easy finding what I want and purchasing it. I got all info I needed regarding delivery and the product arrived just as it looked. Nice site and playful!! The products arrived really fast!!

Fast shipping, item as expected :)

Good selection of goods.
However, you delivery area is limited to the Europe only. And it is big limitation.

Not your guys fault but you guys need to stop working with chronopost.

Quick and efficient.

All good, fast delivery

Great prix, super fast shipping , a pleasure do deal with

Great service, great price, fast delivery, thanks very much.

Like everytime I buy woth snowleader, prime items at the best price and quick and swift shipment

Super quick and easy! Great price too.

Shocking company, no idea how they’re even running. Ordered an expensive item from them just to have it delayed 3 times with the same terrible excuse from Evri about the package ‘being too large’ - it’s a backpack….
And I’ve contacted both snowleaser and Evri, both absolutely useless, Evri advised me to contact snowleader for a refund as they ‘can’t deliver the item’, after telling snowleader this, they need proof and it’s going to end up taking weeks before I get anywhere and receive my money back. I’m going to contact my bank and get a charge back as this is an absolute joke. Don’t waste your time or money using these clowns. Completely ruined my plans to go away with my son this weekend.

The product was excellent quality but too small and was returned. The return process was difficult. No problem to download the Chronopost return etiquette. The return items normally can then be returned at a local post office. However the etiquette had embedded a message that returns can only be made at a special relais that not only accepts deliveries but also returns which in this area is very difficult to find.

Everything was perfect. I ordered jacket and boots and all arrived in time with good price.

Everything perfect! Super fat delivery with many options. All was tip top!

The product was supposed to be delivered around July 11th. It is announced to have left site on 7th and it is currently lost(july 17th).
The only support from SnowL is to raise a complaint to shipping company (which has 30 days to provide feedback!).
Very poor customer support, they don't care, it's a shipping issue due to the carrier (who did select it?).
No alternative option or solution proposed.

I have been advised July 22nd by Chronopost of the "arrival" of the parcel in another delivery site. According to the site pickup owner, the parcel was delivered 10 days ago by a driver at the end of his delivery tour. No advice from Chronopost, no messages, it's usual with Chronopost.
I am glad the issue is solved, but I will anyway remove Snowleader from my list of suppliers, due to this lack of care of my request and due to their use of Chronopost as carrier.

On July 7th, I ordered a jacket that I needed for my hiking trip. They stated it would be shipped the same day. They wrote that it would arrive no earlier than July 11th, so I took the chance.
It’s now July 15th, and they still haven’t shipped the order.

I contacted their customer service, and they simply replied that the item is in stock and will be shipped as soon as possible.
There’s a 48-hour delay between each response.
Their chat function doesn’t work, so I can’t contact them that way.

So now I’m on a hiking trip without a shell jacket—just a rain poncho instead…

I don’t usually leave reviews on Trustpilot, but I really want to receive the jacket soon, so I feel this is the only way to express my dissatisfaction with their service.