Snickersdirect Reviews 

428
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, appreciating helpful communication and proactive order management. Many people commend the fast dispatch and prompt delivery, with items often arriving within 24 hours or the next day. Reviewers also praise the product quality, noting durability, comfort, and a wide selection of styles. However, some customers noted significant delays and problems with delivery services, including parcels not arriving or being mishandled by couriers. A few other people also felt that product sizing was inconsistent or experienced issues with product durability, such as zippers breaking or items not being suitable for their described purpose.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with some customers consistently... See more

Order

Users describe ambiguous interactions with order, with many customers experiencing significant delays and... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as excellent,... See more

Quality

Consumers find quality to be ambiguous, with many praising the excellent quality of products, such as pants... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more


Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(428)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

so great to deal with

so great to deal with, efficient. they didn't have stock of some products but let us know immediately and gave us options to wait or replace what we were after. Highly recommend. excited to get our products when they arrive in Australia!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

I knew the size code for what I wanted

I knew the size code for what I wanted, so it was easy to find on the website, as I was replacing some previous work trousers I used for water treatment works.
The payment was simple and the delivery was very fast. Highly recommend.
Good durable trousers that last

28 May 2025
Unprompted review
Rated 5 out of 5 stars

I recently ordered from Snickers…

I recently ordered from Snickers Direct, and while it took two weeks to receive my Snickers trousers, the delay was entirely my fault. I accidentally ordered the wrong style (Snickers 6341 instead of Snickers 6241).

The team at Snickers Direct went above and beyond to help me. They updated my order to the correct trousers in my size and style which were actually more expensive, but they didn’t charge me extra due to the wait time. Their customer support was excellent. they kept me updated via email throughout the entire process and were incredibly polite and helpful.

Overall a fantastic experience with a company that truly cares about its customers. Highly recommend!

27 December 2024
Rated 2 out of 5 stars

Had to wait 3 weeks on delivery even…

Had to wait 3 weeks on delivery even thought they said 2-3 day for delivery, sent message and was ignord. Had placed an order for £250 and they said they had to order the item in and it would be a few weeks before it would be sent to me. They don't even have stock they are a 3rd party suppler. don't waist time with they find someone that will send int the time rame they say

20 May 2025
Unprompted review
Rated 1 out of 5 stars

This is now the third time I have…

This is now the third time I have ordered from this website and all the times I have had an email after purchase to inform me that they don't have my order in stock. Takes 2 weeks for the order to arrive

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Try it to buy a pair of…

Try it to buy a pair of pants,....................., didn't get refund yet . get in touch with about a week, and get a full refund after, the same offer on website, but can't buy it, so no much better

28 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look