Scam
Scam. They shipped a package, it got returned to the sender and they never replied to the emails. I was charged and never reimbursed. I tried to contact them via email, whatsapp, ai bot with no success. Do not buy on Sample/Sneakmart.
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Sneakmart est une application mobile réservée aux membres qui propose des collections sélectionnées de pièces de mode prestigieuses à des prix exclusifs.
229 Rue Saint Honoré, 75001, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam. They shipped a package, it got returned to the sender and they never replied to the emails. I was charged and never reimbursed. I tried to contact them via email, whatsapp, ai bot with no success. Do not buy on Sample/Sneakmart.
Bought through their Sample app but seems impossible to make a return. Sample relies on Rever for returning orders. However, I get an error message saying "no return methods available". Since then I tried to contact Sample several times through their assistance chat and every contact email I found, but no one has replied... That's the worst part, the expiration date to submit a return is about to expire (14 days since ordering, not receiving), I'm risking losing a lot of money and absolutely no one cares. Is like trying to talk with a wall.
Just bought a AMI pull over asked on M size. I received a L size that is way too large .... sent a mail and 2 whatsapp messages since sunday and nobody answers....
Good quality choices of clothes and shoes for really attractive prices.
This app offers luxury brand merchandise for a very good price. This app is phenomanal
I bought shoes, paid, and after a month and a half, without proper message I receive a message saying I will get my money back… for this period of time they kept the money, never sent the shoes.
After I complain they just said yeah sorry we didn’t received the right stock !
Not saying they are scammer but definitely not serious.
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