SnappyShopper Reviews 

Absolutely perfect always very nice respectful and well informed perfect service will always recommend

Reading other reviews and came across one that commented this is a scam I definitely can resound with this review.
Took £30.00 out of my account and I never received my order.
Took me 5days to get my money refunded to my bank
I believe if I had not pestered them with phonecalls they would have pocketed my money.
I would suggest STAY CLEAR from this scam.

I would not recommend this company my partner done shop ad no rewards and was very expensive with loads hidden costs

Used first time tonight snappy shopper hollowpark stores maybole road 10/10 was here within a half hr delevery driver so nice polite will defenatly be using again

Excellent and friendly service from Spar Pelsall as always would highly recommend!

Snappy shopper advertise 30-60 minutes delivery. Never had a delivery under 2 hours! Phone number for the shop near me in Forfar is all zeros on their site, it's no use! Snappy shopper doesn't seem to hold the shops on their site to any accountability or standard. Used this service when it first started and it was good. Not anymore, they've become lazy. Putting and order in at 6 o'clock and not receiving it untill 20 past 8 is not snappy! Won't be using anymore

Snappy Shopper Key Store Coatbridge are absolutely Brilliant!! They have excellent customer service. Deliveries always on time. Delivery drivers are absolute gentlemen cant do enough to help. 100%!! I've allways wanted a service like this around. Many times I couldn't be annoyed going shopping for nick packs this is a gr8 idea and service. Cheers Snappy!! Big Love!! x

What a scam
Confirmation of order but no show.
No communication no products no service AVOID
You do not consistently provide a service as advertised and I have not received my order since last night or a refund that is misleading and FRAUD!

Absolutely terrible. Waited 2 hours for my order and wasn't even the right ice cream. Won't be ordering from there again

I would not recommend. If you can use other delivery platforms, please do. You have to wait a substantial period of time to have your order delivered and if you have any issues with your order, snappy shopper are no help. They just advise you to contact the store. Will not use again.

Orders cancelled for “unable to deliver” and “lack of stock” twice in a row, hours after placing.

Given up with it now sadly, extremely unreliable and it seems the stores are ignoring / not bothering with orders via the app as when I rang up they had no idea an order had even come in, then immediately marked it as lack of stock.

Normally use this alot but waited 4 hours still not recieved order some shops good others not so much

Wanted a small milk and bacon ended up giving us a huge milk and a twirl chocolate bar coz they didn't have the items I requested why don't they just refund cash for items missing, why the hell would I want a chocolate bar, this is levenhall its not good and the delivery driver was rude, that's me done with snappy shopper !!

Great service from both Cumbernauld stores.Always reliable and friendly.

Their service is terrible. Gave me a broken item and the shop won’t answer when phone, which means I’m not getting a refund or a replacement item. ABSOLUTELY REDICULOUS!

Usually I have no problems but I ordered from greens kirkcaldy. They sent me half an order and no one seemed to able to pick up a phone to rectify the items!! Never get my custom again.. terrible way to do business!!

Nairn n64 .my problem wasn't resolved in shop or phone call when dealing with shop owner fobbed off told come back in 2hours I refused .Nairn 64 from snappyshopper seem to have rectified this in 2 simple messages when shop had 5 calls 1 visit so hats off tae you bud for easily sorting this mishap up.

I received excellent assistance about my query today 5 December about Stores not being available for orders. The person on facebook messenger took their time to find out what the problem was and got back to me very quickly and was also advised me that another store of my choice has now accepted orders on delivery and not just collection like they used to. order number is 9641508

Order number #9629271 v90

Incredible speed in dealing with my request about a product that I got that wasn’t satisfactory
I got a refund noticed near enough right away

I am happy to continue shopping with snappy shopper as customer service is always important and they never let you down

Had to do another review after using this service for a few years now. I'm really disappointed in snappy shopper. The app is nothing short of a nuisance, half the time you can't search for items and card details have to be entered manually every single time, on occasions they'll process your order and then the store refuses to accept it for one reason or another...leaving you waiting days on a refund and being on disability benefits I don't always have money to order elsewhere so I'm left with nothing until I'm refunded. That in itself is a disgrace. There's no way to check if the store has what you need in stock, so you are blindly ordering and hoping for the best. It used to be policy to call the customer before the store amended your order but they don't do that now, instead the driver decides what I'd like in exchange for what I ordered, he has taken items off my order without letting me know, I'm housebound and order basic staples, surely a courtesy call to let me know they can't even supply me with milk or bread should be compulsory?? I've had them deliver ham slices but no bread or rolls??? Where's the common sense? If id had a call i could have said "i wont need ham then!" Instead he modifies the order and half the time I never get what I asked for. The store will sometimes take payment and wont have any drivers! The prices for delivery and service charge have just sickened me aswell, £3 for delivery and £1.10 service charge that's before I even add anything to the basket!!! Scandalous asking for that amount tbh, it's actually cheaper ordering through deliveroo or just eat now. I made a complaint last time because AGAIN he had removed basics from my order and didn't bother calling to let me know, so not giving customers the chance to cancel...once I'd made the complaint the driver must have been spoken to and his attitude has been appalling ever since. I barely order from them now because I cannot be bothered with the hassle for bread and milk, I'd rather sit without. I'd like to know though who exactly gives the drivers authority to cancel items off orders without checking with the customer?? I've placed an order this morning with my last £20 (first in a few month and i cant afford an order from asda) that was 30 minutes ago, the money has left my account yet the store hasn't accepted the order yet...last time they did that I waited all day for them to cancel at 6pm!!! Get your act together and sort your service out, people like me who can't venture out are solely dependent on reliable deliveries. If snappy shopper want to blame particular stores for ineffective service then they shouldn't be allowing them to join their service...pretty simple in my opinion. As it stands I don't even know if my order will be processed or whether I'll get what I ordered if it does arrive! In my previous experience they haven't accepted the order yet because no drivers have turned up for work so they'll wait it out, leaving me hanging and potless!