Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The name of this company says it all. I had a great experience. From Application to Approval to Actual Repair of my car. Everything was as quick as a "SNAP" of the finger. I would recommen... See more
Company replied
I ordered my tires and had them 2 days later. It was quick approval and quick delivery with excellent quality new tires. The only thing I can complain about is the delivery company dropped in the midd... See more
Company replied
Pristene Tire on advised me of this program as I needed emergency tires and this worked for me as I did not plan for $1000 worth of tires made it very simple very easy thank you so much great experien... See more
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Company details
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Everything went smooth with the process…
Everything went smooth with the process in the store I went in saw just what I needed and checking out was also smooth didn’t take long. I loved that experience
4 April 2026
Reply from Snap Finance
We're happy to hear that you found exactly what you needed and that your checkout was quick and easy. Thank you for sharing your positive experience with us!
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear Snap has been an easy financial solution for you. Making things simple and convenient is exactly what we strive for.
We truly appreciate your feedback and your support!
Reply from Snap Finance
We appreciate you taking the time to leave us feedback. We're happy to hear that you received a prompt response from our team.
Likes and dislikes the convenience of finding…
I like the convenience of finding stores and buying goods and services however the misunderstanding regarding lease amounts are not clear.
3 April 2026
Reply from Snap Finance
We appreciate your feedback and are glad you find value in our services. We'll review how lease amounts are presented to ensure clarity and avoid misunderstandings.
Reply from Snap Finance
We're happy to hear that you found it easy to use! Thanks for your feedback; we appreciate it.
Good service
13 April 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear Snap has been an easy financial solution for you. Making things simple and convenient is exactly what we strive for.
We truly appreciate your feedback and your support!
Rates are irrationally too high
Rates are irrationally too high. You’ll will be charged thousands of dollars more than what you originally owe. Customer service is complete trash. STAY AWAY
12 April 2026
Unprompted review
Reply from Snap Finance
Good afternoon, we tried looking up your account to see what happened. Unfortunately, we were unable to locate your account with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Safe fast and simple
30 March 2026
Reply from Snap Finance
We're happy to hear that you found our services to be safe, fast, and simple! Thank you for your positive feedback; we appreciate it greatly.
Reply from Snap Finance
We're happy to hear that the process was effortless for you, and we appreciate your feedback.
JC Penny
JC Penny is awesome! Customer Service in the Russellville, Arkansas store and online. Everyone has been so nice and very helpful! Will shop there over and over again!
3 April 2026
Reply from Snap Finance
We're happy to hear that you had such a wonderful experience with our customer service in Russellville and online. We appreciate your kind words and are grateful for your continued patronage!
Reply from Snap Finance
We are so glad to hear that you found our services easy to use, apply for, and monitor. Thank you for your feedback!
Snap has been there for me every time I…
Snap has been there for me every time I have needed the extra help.
11 April 2026
Reply from Snap Finance
We're happy to hear that our services have consistently provided the support you needed. Thank you for your positive feedback; we appreciate it.
Process is easy
Process is easy! Just take advantage of the 100 day buy out cause after that you are stuck paying double!! Great to get you what you need now and pay as quick as you can!
2 April 2026
Reply from Snap Finance
We appreciate you sharing your experience! We're glad the process was easy for you. Thanks for the feedback regarding the payment options; we'll keep this in mind as we move forward.
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear Snap has been an easy financial solution for you. Making things simple and convenient is exactly what we strive for.
We truly appreciate your feedback and your support!
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear your experience was smooth and easy—that’s exactly what we aim for!
We truly appreciate your feedback and your support!
They were really helpful
They were really helpful, attentive and thorough. Also very friendly and professional. I will recommend them to my friends and family.
2 April 2026
Reply from Snap Finance
We're happy to hear that you found our team helpful, attentive, and thorough. We appreciate your kind words regarding our team's friendliness and professionalism. Thank you for your recommendation!
Really great service!
1 April 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear your experience provided great service—that’s exactly what we aim for!
We truly appreciate your feedback and your support!
I don’t like the way you have to…
I don’t like the way you have to schedule a payment it’s crazy and not cool for instance I wanted to make a payment on Friday the 10th instead I had a option to pay Monday the 13th so annoying.
9 April 2026
Reply from Snap Finance
We appreciate you sharing your concerns regarding the payment scheduling options. We acknowledge your frustration with the limited payment date choices. Your feedback is valuable, and we'll review our scheduling system to improve your experience.
My experience was awesome due to the…
My experience was awesome due to the fact that it was easy to apply, and when I was ready to check out the payment was on hand ready and out the door.
30 March 2026
Reply from Snap Finance
We're happy to hear that the application process was easy and the payment was readily available at checkout. Thank you for your positive feedback; we appreciate it!
Easy request for credit
Easy request for credit. Interest rate too high, but I needed the appliance and didn't have the cash. Quick and easy process
27 March 2026
Reply from Snap Finance
We're happy to hear that the credit request process was easy. We recognize that the interest rate was not ideal, but we're glad we could help you get your appliance.
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