Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The name of this company says it all. I had a great experience. From Application to Approval to Actual Repair of my car. Everything was as quick as a "SNAP" of the finger. I would recommen... See more
Company replied
I ordered my tires and had them 2 days later. It was quick approval and quick delivery with excellent quality new tires. The only thing I can complain about is the delivery company dropped in the midd... See more
Company replied
Pristene Tire on advised me of this program as I needed emergency tires and this worked for me as I did not plan for $1000 worth of tires made it very simple very easy thank you so much great experien... See more
Company replied
Company details
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well the application is so sample and…
Well the application is so sample and fast answer, I really like this company, financial rates are low.Thank you snap finance to help me on what I need.
28 February 2026
Reply from Snap Finance
We're happy to hear that you found our application simple and fast, and that you appreciate our low financial rates. Thank you for letting us assist you!
Reply from Snap Finance
We're happy that qualifying was easy for you. Thank you for your positive feedback; we appreciate it very much.
Reply from Snap Finance
We're happy that the application process was easy for you. Thank you for your positive feedback; we appreciate it very much.
Reply from Snap Finance
We're glad to hear that you see potential for business growth. Thank you for your feedback; we appreciate it.
Reply from Snap Finance
We're happy to hear that you found our location accessible and comfortable. Thank you for your positive feedback!
I've always had good experiences with…
I've always had good experiences with your finance company. Your process is seamless and the customer Reps I've ever came in contact with have been nothing less than nice and professional.
15 April 2026
Reply from Snap Finance
We're happy to hear that you've consistently had positive experiences with our finance services. It's great to know our seamless process and professional representatives have met your expectations. Thank you for your feedback!
Easy to apply and very convenient
Easy to apply and very convenient! It's nice to get what you need when you dont have all the money up front. I like that you have the option to pay out early too!
30 March 2026
Reply from Snap Finance
We're happy to hear that application was easy and convenient for you! It's great you appreciate the payment options. Thank you for your positive feedback!
Quick and simple
Quick and simple. Just a few minutes on the phone. I don't have a great credit score but was able to get approved for funds covering my car repair expenses.
6 April 2026
Reply from Snap Finance
We're happy to hear that the process was quick and simple for you. We're also glad you were approved for the funds needed to cover your car repair expenses. Thanks for your feedback.
Worst lender to deal with
Worst lender to deal with. They pay Meinke for my car that was on repair and my car was not even fixed and they want me to pay them back.
22 April 2026
Reply from Snap Finance
Mamadou, thank you for providing your feedback about your experience. We can see that the appropriate department within Snap is working on this case with you. Please reach out to our team if you have any further questions. Thank you!
They are in the moment I need help with…
They are in the moment I need help with no many questions asked to be approved. Thank you Snap 👍
9 April 2026
Reply from Snap Finance
We're happy to hear that you had a positive experience and that we could assist you quickly. Thank you for your kind words and for sharing your feedback with us!
Never using Snap again
I was a loyal customer of Snap for several years. I have always been on time with payments until I missed one after switching banks and not noticing. They took me off the 100day program and I was left paying all the accumulated interest. I am very disappointed that after all this time using Snap they would do this. Not one person tried to help the situation, they just kept blaming the system. They should definitely work on this manner and help customers. I will never use Snap ever again.
23 October 2025
Unprompted review
Reply from Snap Finance
Melani, we tried looking up your account to see what happened. Unfortunately we were unable to find the account. Can you please send us a direct message with more information? We are here to help! You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Great sales people and great prices.
7 April 2026
Reply from Snap Finance
We're glad you had a great experience with our sales team and pricing. Thank you for your positive feedback; we appreciate it!
It trusted me enough to give me another…
It trusted me enough to give me another opportunity to lease from with just my signature All though the interest rate is outstandingly high.
4 April 2026
Reply from Snap Finance
We're happy to hear that you appreciated the opportunity to lease with us again. We acknowledge your concern about the interest rate. Thank you for your feedback.
Reply from Snap Finance
We're happy to hear that our website was easy to use. Thank you for your positive feedback; we appreciate it.
Reply from Snap Finance
We're happy our service and payment options suited your needs. Thank you for your positive feedback; we appreciate it!
Reply from Snap Finance
We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us; we appreciate it.
Reply from Snap Finance
We are so glad to hear of your wonderful experience and truly appreciate you taking the time to share your positive feedback with us.
I had a bad experience can’t do…
I had a bad experience can’t do anything. Just pay to get this off of me because I’ll never do it again.
8 April 2026
Reply from Snap Finance
Lachelle, we would like to work with you to see how we can help. We tried to reach out to you to discuss your concerns, but unfortunately, we were unable to connect. Can you please share your experience with us? We are here to help! You can send us a direct message or call us at (877) 557-3769. Our Team is available M-F 7am to 7pm (MST) We look forward to hearing from you.
It was fast and easy.
11 April 2026
Reply from Snap Finance
We're glad you had a fast, easy experience. Thank you for your feedback; it means a lot to us.
Just having the app to make payments…
Just having the app to make payments makes life easier.
20 April 2026
Reply from Snap Finance
We're so happy to know that our app simplifies your payment process, making your life a little easier. Thanks for the positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.