Wish I'd read the reviews before signing up to a subscription. I've been trying to cancel my subscription since October/November since my boxes stopped arriving after August. I have visited their w... See more
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See what reviewers are saying
like many below - this company send few great boxes until September then impossible to cancel. sendany emails and tried to log in to cancel the subscription nothing worked. they send emails each month... See more
Subscribed as a loyal customer for years. Needed to cancel as my dog has very sadly been diagnosed with cancer. No way to contact the company. Can't log into my account. No phone number. Emails sent t... See more
I subscribed to a Snack At Franks box a month ago during their £5 mega deal advertisement. I joined half way through a pay month and contacted the team to see if my subscription renewal date could... See more
Company details
Information provided by various external sources
Healthy Dog Snacks delivered straight to your door - A regular and reliable supply of tasty, nutritious, 100% natural dog snacks and treats.
Contact info
United Kingdom
- www.snackatfranks.com
1.6
Bad
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think Snack At Franks is fabulous
I think Snack At Franks is fabulous, and all of the treats so far have been loved by my dog, especially the deer treats. The frisbee was also a firm favourite for a dog who is very picky about what she will play with. I enjoyed opening this as much as my dog did. Look forward to next month! Thank you!
26 September 2020
Unprompted review
Reply from Snack At Franks
Thanks so much Jade! This is just lovely to read! Happy pups is why we are here!
I cannot thank the guys enough they…
I cannot thank the guys enough they have agreed to donate raffle prizes to our fundraiser to raise money for drone sar for lost dogs uk. Amazing guys it truly means alot ❤️❤️
26 May 2020
Unprompted review
Great product - would recommend
The products are amazing, great quality, good value and, most importantly, my puppy could not be more pleased! The customer service has also been excellent - all in all a gem of a company.
13 February 2020
Unprompted review
Reply from Snack At Franks
Thanks for your review Thea! We're over the moon that your pup was so pleased!
Great snacks
Very tasty snacks apparently. Dog cannot get enough of them. Really nice concept. will buy again.
2 February 2020
Unprompted review
Reply from Snack At Franks
Thanks Lawson! We're so happy to hear this!
The dog is all over it.
Delivered quickly and in one piece! It came through the door and was waiting... with a dog staring at it... for me when I came home. The whole thing is class! the packaging is really cool and my wife loved the nice little inserts with essential doggo info on them.
Cheeky names of the snacks are funny and nice to see an ingredient list with 1 product in it for a change! Good stuff Frank and his team... or 'Pack'. Look forward to next months box.
24 January 2020
Unprompted review
Reply from Snack At Franks
Thanks David!
Amazing company to deal with!
Amazing company to deal with! Would Highly recommend a Snack at Franks subscription!
21 January 2020
Unprompted review
Reply from Snack At Franks
Thank you for taking the time to share your experience, Emily. We're more than happy to help if you have any further queries. Best. Team Frank!
Great new subscription service
Great dog snacks, new subscription service. Brilliant product that our chocolate lab Boris loved. Cool content on social as well, love it
20 January 2020
Unprompted review
Reply from Snack At Franks
Thank you Scott! We're happy you're happy! Boris has a whole new range of tasty snacks to look forward to this year! Let us know how he get's on! Best. Team Frank!
Great variety of snacks
Great variety of snacks, my dog Roxy loved them and getting a toy for her to destroy every month is perfect 😂 She has started to get excited when she sees the box come through the door now.
Would recommend it.
20 January 2020
Unprompted review
Reply from Snack At Franks
Thanks Alan - we're so pleased Roxy loved our snacks!
Good value
Treats were enjoyed by both my dogs. I really liked the packaging and the element of surprise - I looked forward to seeing what we had been sent. The items were great quality too, for the cost.
13 January 2020
Unprompted review
Reply from Snack At Franks
Thanks Kobe! We love the element of surprise too! So glad you are happy with us!
The new Spencer
Spencer is a changed doggie since Snack at Frank's goodie box clattered through our letter box. He'll do anything for a treat, he loves them.
12 January 2020
Unprompted review
Reply from Snack At Franks
Thanks Pat! We're delighted that Spencer enjoys our snacks!
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