Smooth Cabs Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Taxi Stand
  2. Airport Shuttle Service

Written by the company

Smooth Cabs is a leading private hire and taxi company based in Dorset, proudly serving Bournemouth, Poole, Christchurch, and the wider surrounding areas. Established with the goal of redefining local transport, we are committed to offering wide range of services that are suitable to businesses and personal purposes and is professional, punctual, affordable and genuinely customer-focused. Operating 24 hours a day, 365 days a year, Smooth Cabs ensures that our customers always have access to safe and dependable travel whether it’s a local trip, a long-distance journey, or an airport or seaport transfer. Every journey is handled with precision, care, and a focus on providing a truly smooth experience from start to finish. Our fleet consists of modern, comfortable and fully licensed vehicles, including saloon, estate, MPV and wheelchair-accessible cars. Every driver in our network is professionally trained, DBS-checked, licensed by the licensing authorities such as BCP Council and dedicated to offering a friendly, respectful and reliable service. We believe that trust and professionalism are at the heart of excellent transport. What truly sets us apart is our commitment to technology and transparency. Through our mobile app and online booking platform, customers can enjoy fixed-price fares, instant confirmations and live driver tracking — ensuring complete peace of mind. We also provide corporate and staff transfer solutions, school transport, and bespoke travel services tailored to both private and business clients across Dorset. At Smooth Cabs, we take pride in being a local company with a professional approach, combining the convenience of modern booking systems with the warmth and reliability of a community-focused service. For trusted and efficient taxi services across Bournemouth, Poole and Christchurch, contact us today at 01202 707070 or email bookings@smoothcabs.co.uk . You can also reach us instantly via WhatsApp for quick enquiries or bookings.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Smood Taxi offers safe

Smood Taxi offers safe, fast and professional transportation for all customers. Clean and comfortable cars, as well as very polite and experienced drivers. Smood Taxi is the right choice. I made the perfect choice.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Used Smooth Cabs for a transfer to…

Used Smooth Cabs for a transfer to Southampton Airport and the experience was excellent. The driver arrived on time, the journey was smooth and the vehicle was clean and comfortable. Very reliable airport taxi service and great value for money.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Every Time

I have used Smooth Cabs several times for both local journeys and airport transfers, and the service has always been excellent. The drivers are punctual, professional, and friendly, and the vehicles are clean and comfortable. Whether it’s a short local trip or an airport run, the booking process is simple and communication is always clear. The fares are reasonable and there are no surprises. It’s great to have a reliable taxi company that consistently provides a high standard of service. Highly recommended for anyone needing local transport or airport transfers in the area.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service.

Wonderful service.
Smoothcabs enabled our family to meet together, in a comfortable and caring way (elderly relative in a wheelchair).
Each time we have used this company, their compassion, timeliness and courtesy has been outstanding.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Appalling Desk service

Appalling Desk service. When I complained that this was the second occasion that the cab had arrived in the wrong location. The person manning the desk rather than offering an apology instead provided an entirely patronising mantra of wanting to help me. All that was required was to provide a simple courtesy by way of the frustration and inconvenience I had been subjected too. I won't be using this company again

4 August 2025
Unprompted review

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