We live in Belmont village near Sutton. On the early hours of 3rd Feb 2024, we accidently closed our flat door leaving the keys inside, as a result, we were locked out. One of our local friend s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service from Smith's Lock Services. The latch on our Yale lock got stuck. Tyler came out in 15 mins and sorted it really quickly! Great service and value for money. Thank you
Company replied
Very good and helpful,explained everything to us as to what he was doing and what the actual problem was.Couldnt believe how quickly he came to see us. Would highly recommend to everyone as he certa... See more
Company replied
This is the second time we have used Smiths. This time it was to sort out an issue with our French Windows lock. They attended quickly and identified, sourced and installed the necessary part at a ve... See more
Company replied
Company details
Information provided by various external sources
We are an honest, reliable and trustworthy family business. We cover all aspects of locksmithing. Whether you just need some spare keys or internal or external locks fitted or replaced, we are the people to call.
Contact info
Flat 6 Denny House, 1c Shorts Road, SM5 2PB, Carshalton, United Kingdom
- 07983017672
- smithslockservices@gmail.com
- www.smithslockservices.co.uk
4.7
Excellent
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replacement Yale Lock
The Yale lock on my front door broke and for security I needed it replaced asap. Smithslock Services were recommended via a local social media site. Justin asked a few questions about the type of lock I had and was able to confirm that he had one to hand and could be with me within 30 minutes. He was very polite and professional. The lock was replaced quickly at a reasonable price. Highly recommend this company.
8 September 2019
Unprompted review
Reply from Smith's Lock Services
Thank you for your review. We aim to please all customers with our honest and reasonable priced services, remember you have a 12 month guarantee with the lock so if any problems occur dont hesitate to contact us.
Fitted new lock next day and very…
Fitted new lock next day and very quickly. Would recommend!
7 September 2019
Unprompted review
Reply from Smith's Lock Services
Thank you very much David for your review. I hope your move into your new home runs smoothly, welcome to Carshalton. Remember you have a 12 month guarantee with the lock so if any problems occur in the next 12 months don't hesitate to contact us.
Smith's Lock Services came out to me…
Smith's Lock Services came out to me after I locked myself out of my home. The service was very professional. If any other problems occur in the future, I will definitely be using this company again. Come highly recommended. Thanks again.
27 August 2019
Unprompted review
Reply from Smith's Lock Services
Thank you very much for your review, we do aim for a fast responce to lockouts, if you have any future problems don't hesitate to contact us.
Perfect service and a lot of helpful…
Perfect service and a lot of helpful advice. Justin went out of his way to get the correct parts to repair our unusual door, he was really helpful and explained things thoroughly so we could make the best decisions. Many thanks.
26 August 2019
Unprompted review
Reply from Smith's Lock Services
Thank you Mr Wiseman for your review. Welcome to Carshalton! Remember you have a 12 month guarantee with the lock so if any problems occur dont hesitate to contact us.
excellent and honest service
I couldn't have wished for a better service: we are new to the area and contacted a few locksmiths for a quote. Justin was very responsive and helpful. when he arrived, there was a problem with the way one of the old locks had been fitted - Justin went away and returned a few times until he found the solution and the right parts to correct the issue - all at no extra charge. he did his job with great care and honesty. he also was helpful with some local tips for us. I couldn't praise him enough
24 August 2019
Unprompted review
Reply from Smith's Lock Services
That's very kind of you thank you for your review. We got there in the end even though it was quite odd, any problems in the next 12 months don't hesitate to contact us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.