SMILE air conditioning Reviews 

140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the professional installation teams are extremely polite, hard-working, and respectful of residential homes while completing jobs efficiently. Clients are very pleased with how thoroughly the staff cleans up afterwards, leaving areas spotless and taking away old materials without any fuss. Additionally, buyers emphasize the excellent financial value, noting straightforward quotes with absolutely no hidden costs and very competitive pricing for quality products. Finally, individuals state that the modern systems function wonderfully, ensuring rapid temperature control and making a truly huge difference in everyday comfort.

What people talk about most

Service

People report overwhelmingly positive experiences with the service provided by the installation teams.... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Price

Reviewers highlight positive aspects of price, noting that costs were held steady despite busy schedules.... See more

Product

Reviewers express high satisfaction and delight regarding the product, noting that the units are neat and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... See more

Company replied

Rated 5 out of 5 stars

We have had the pleasure of using SMILE air conditioning two times! Aaron has been an absolute pleasure to work with, very fast in his responses and accommodating. We originally installed air con in o... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Smile Air Conditioning highly enough. The two lads were courteous, professional and very skilled. None of the typical sucking air through teeth as the job was assessed, Just got on wi... See more

Company replied

Rated 5 out of 5 stars

We had air conditioning installed in our kitchen/diner by Smile a couple of years ago, and we were delighted with the service and equipment installed. The team was professional, punctual, a... See more

Company replied


Company details

  1. Air Conditioning System Supplier
  2. Air Conditioning Contractor
  3. Boiler and Heating Service
  4. HVAC Contractor

Written by the company

We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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4.9

All reviews

(140)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ab Fab service, installation and equipment

Absolutely brilliant service from Smile Aircon! Julian offered some amazing advice on the kind and make of units we would need for a fairly odd shaped living area as well as two bedrooms. And Mark and Lee were just brilliant, came in did the job perfectly from making sure all the pipework was hidden with trunking in straight lines and ascetically pleasing, to the spotless clean up afterwards. Impeccable! Great company, great guys and Aime on the end of the phone to answer any ordering questions. A professional outfit with super family run business feel. Thanks Smile Air Con… much appreciated!

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Had Aircon fitted in mid-may. …

Had Aircon fitted in mid-may and waited until start August to see if problems arose. WELL THEY DIDN’T. The service and fitting and operation since May have all been excellent. Wish we had installed it years ago It has been a lifesaver in the past heatwave
John clinch

4 August 2021
Unprompted review
Rated 5 out of 5 stars

Superb service for garden office install

Smile Aircon provided a superb service, installing a Mitsubishi split aircon unit into my garden office for a very competitive price and in less than 10 days from enquiry to installation.

Julian at the head office was able to remotely assess the requirements and recommend a suitable and cost-effective unit. Once the price was agreed, the equipment was delivered a few days later ahead of the engineers visiting to install it. In the end, the engineers were able to install the unit a day early having finished a job nearby. The installation itself was a little tricky due to the garden's perimeter fencing but Rhys and Arron were able to overcome the problems quickly and completed a very professional installation.

All in all, an excellent service which I would thoroughly recommend.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service getting air-con…

Excellent service getting air-con fitted through this company. Pre-sales support and the survey were efficient and reliable, the fitting on the day was done professionally and Engineers on site came up with better method of installation. The unit is quite and performs very well. Would definitely recommend.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience getting air-con fitted

Excellent experience getting air-con fitted through this company. Pre-sales support and the survey were efficient and reliable, the fitting on the day was done professionally, and the unit exactly meets our needs. Would definitely recommend.

24 July 2021
Unprompted review
Rated 5 out of 5 stars

great product, great price

We had two units fitted in one day and it was very very hot 31c but the boys cracked on and did a great job..the equipment is great and the price was the best by far, after I did a lot of research..thank you to Smiley Air Conditioning..great company, great product, great price, great installation, great guarantee..thank you I would highly recommend this Company..

21 July 2021
Unprompted review
Rated 5 out of 5 stars

Smile Aircon quoted to supply 2 units…

Smile Aircon quoted to supply 2 units to my house. They visited my house and took details The quote followed which was competitive which I accepted. I also had 2 other quote but only by email which I found unacceptable given the cost. They gave me a delivery date for the units and an installation date, both of which were kept. The engineers were polite, friendly and treated my home with respect and not like a building site. The installation was carried out efficiently and competently. They tidied up and took all the rubbish away. I have no hesitation in recommending Smile Aircon to prospective customers

23 April 2021
Unprompted review
Rated 5 out of 5 stars

This company not only gave us the…

This company not only gave us the cheapest quote for aircon installation, they did the job within a week of contact. Their 2 lads doing the work were so nice, plus they were quick and professional and tidied up beautifully. I thoroughly recommend the company.

17 April 2021
Unprompted review
Rated 5 out of 5 stars

The whole thing was very easy from the…

The whole thing was very easy from the initial phone chat . A quick video call was all that was needed to do a site survey, and I was booked in the following Monday.

The guys took 3 and a bit hours to install bedroom unit. They did a neat job, quickly sorted out the electrics and tidied up as they went along. Their price was very competitive too.

You can't beat a friendly family business like theirs for service.

Thanks

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Smile to supply & install your air conditioning

I contacted Smile Aircon by looking at their reviews and also how long they have been in this trade. I was contacted right away to give more details and also arrange a site visit which was done by the owner Julian who gave me some great advice on units.

I had 4 Mitsubishi wall mounted units and 2 external condensers which was a good competitive price.

I was scheduled in for my install within days, which worked well with my timings.

The team which carried out my installation (Mark and Richard) were fantastic, very professional, great work quality, always cleaned up after the area they worked in and respectful while walking in and out of the house with shoe covers. Highly recommend Smile Aircon to supply & install 5*

10 March 2021
Unprompted review
Rated 5 out of 5 stars

First class

System installed yesterday. Very professional approach with no mess. Polite and helpful. Everything went well from initial discussion to installion. Highly recommended.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very prompt and professional. The installation was done efficiently and with minimum fuss by extremely helpful and considerate staff. The price was very competitive. Many thanks.

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Julian and Dexter called very promptly to do a survey. Julian was very friendly and knowledgeable. Mark and Reece fitted the Aircon in a morning. Again very friendly, efficient and knowledgeable. The price was very competitive. The system looks neat and tidy. Would highly recommend. Many thanks to all.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Superb company!

Superb company!

The installation was seamless, the engineers were extremely knowledgeable and the finished product is perfect.

Will certainly be using Smile again and would definitely recommend to anyone who needs air-conditioning installing.

15 July 2020
Unprompted review
Rated 5 out of 5 stars

First class company,just had 2…

First class company,just had 2 mitchibusi units installed in bedrooms,very freindly and proffesional plus good price.the units are great as we're the guys who installed them,if your looking for aircon these are the guys to go to.

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Whole process was effortless from start to finish.
Really impressed with the service given
The installation of the air-con unit was really quick and the lads tidied up after themselves
Nice, tidy job
Will definitely use again if want another room doing
Would highly recommend

14 July 2020
Unprompted review

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