Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.
406 Spen Lane, BD19 4LS, Bradford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant service from Smile Aircon! Julian offered some amazing advice on the kind and make of units we would need for a fairly odd shaped living area as well as two bedrooms. And Mark and Lee were just brilliant, came in did the job perfectly from making sure all the pipework was hidden with trunking in straight lines and ascetically pleasing, to the spotless clean up afterwards. Impeccable! Great company, great guys and Aime on the end of the phone to answer any ordering questions. A professional outfit with super family run business feel. Thanks Smile Air Con… much appreciated!
Had Aircon fitted in mid-may and waited until start August to see if problems arose. WELL THEY DIDN’T. The service and fitting and operation since May have all been excellent. Wish we had installed it years ago It has been a lifesaver in the past heatwave
John clinch
Smile Aircon provided a superb service, installing a Mitsubishi split aircon unit into my garden office for a very competitive price and in less than 10 days from enquiry to installation.
Julian at the head office was able to remotely assess the requirements and recommend a suitable and cost-effective unit. Once the price was agreed, the equipment was delivered a few days later ahead of the engineers visiting to install it. In the end, the engineers were able to install the unit a day early having finished a job nearby. The installation itself was a little tricky due to the garden's perimeter fencing but Rhys and Arron were able to overcome the problems quickly and completed a very professional installation.
All in all, an excellent service which I would thoroughly recommend.
Excellent service getting air-con fitted through this company. Pre-sales support and the survey were efficient and reliable, the fitting on the day was done professionally and Engineers on site came up with better method of installation. The unit is quite and performs very well. Would definitely recommend.
Excellent experience getting air-con fitted through this company. Pre-sales support and the survey were efficient and reliable, the fitting on the day was done professionally, and the unit exactly meets our needs. Would definitely recommend.
We had two units fitted in one day and it was very very hot 31c but the boys cracked on and did a great job..the equipment is great and the price was the best by far, after I did a lot of research..thank you to Smiley Air Conditioning..great company, great product, great price, great installation, great guarantee..thank you I would highly recommend this Company..
Very happy with the whole experience from start to finish every one was helpful from delivery to insulation very pleased with aircon can now work in a nicer environment thankyou
Smile Aircon quoted to supply 2 units to my house. They visited my house and took details The quote followed which was competitive which I accepted. I also had 2 other quote but only by email which I found unacceptable given the cost. They gave me a delivery date for the units and an installation date, both of which were kept. The engineers were polite, friendly and treated my home with respect and not like a building site. The installation was carried out efficiently and competently. They tidied up and took all the rubbish away. I have no hesitation in recommending Smile Aircon to prospective customers
This company not only gave us the cheapest quote for aircon installation, they did the job within a week of contact. Their 2 lads doing the work were so nice, plus they were quick and professional and tidied up beautifully. I thoroughly recommend the company.
The whole thing was very easy from the initial phone chat . A quick video call was all that was needed to do a site survey, and I was booked in the following Monday.
The guys took 3 and a bit hours to install bedroom unit. They did a neat job, quickly sorted out the electrics and tidied up as they went along. Their price was very competitive too.
You can't beat a friendly family business like theirs for service.
Thanks
I contacted Smile Aircon by looking at their reviews and also how long they have been in this trade. I was contacted right away to give more details and also arrange a site visit which was done by the owner Julian who gave me some great advice on units.
I had 4 Mitsubishi wall mounted units and 2 external condensers which was a good competitive price.
I was scheduled in for my install within days, which worked well with my timings.
The team which carried out my installation (Mark and Richard) were fantastic, very professional, great work quality, always cleaned up after the area they worked in and respectful while walking in and out of the house with shoe covers. Highly recommend Smile Aircon to supply & install 5*
Very professional installation, quick and efficient! Friendly staff, perfect results.
Would recommend to anyone
System installed yesterday. Very professional approach with no mess. Polite and helpful. Everything went well from initial discussion to installion. Highly recommended.
Very prompt and professional. The installation was done efficiently and with minimum fuss by extremely helpful and considerate staff. The price was very competitive. Many thanks.
Julian and Dexter called very promptly to do a survey. Julian was very friendly and knowledgeable. Mark and Reece fitted the Aircon in a morning. Again very friendly, efficient and knowledgeable. The price was very competitive. The system looks neat and tidy. Would highly recommend. Many thanks to all.
Superb company!
The installation was seamless, the engineers were extremely knowledgeable and the finished product is perfect.
Will certainly be using Smile again and would definitely recommend to anyone who needs air-conditioning installing.
First class company,just had 2 mitchibusi units installed in bedrooms,very freindly and proffesional plus good price.the units are great as we're the guys who installed them,if your looking for aircon these are the guys to go to.
Whole process was effortless from start to finish.
Really impressed with the service given
The installation of the air-con unit was really quick and the lads tidied up after themselves
Nice, tidy job
Will definitely use again if want another room doing
Would highly recommend
Quick and wonderful installation from the lovely engineers who left the room spotless afterwards. Most competitive price and long guarantee. Happy all round
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.