Smart Scaffolder is an excellent product. Customer love the 3d images as they can see what scaffold they will be getting. The support team are great, always friendly and helpful
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Programme was shown to me and it seemed too good to be true. The system was really easy to use, and it brings all the elements of the scaffold project together. You can add to the scaffold, iden... See more
I’ve been using SMART Scaffolder for some time now. The Model It function enables us to provide customers with 3D images providing greater visualisation and TG20:13 compliance sheet. With it con... See more
Company replied
When you are shown the product, the sales person has the all signing all dancing package, we have purchased the software but rarely use it due to lack of knowledge , the training is basic so far any... See more
Company replied
Company details
Information provided by various external sources
SMART Scaffolder is the industry’s leading professional software solution benefiting owners, estimators, contracts managers and designers. Get accurate estimates, scaffolding drawings, material lists, quotes and TG20:13 compliance.
Contact info
Arrowsmith Court, BH18 8AX, Broadstone, United Kingdom
- 01202603031
- sales@cads.co.uk
- www.smartscaffolder.com
Not enough help with tuition
The product is great but people need tuition on howto use it to its best effect
11 September 2018
Unprompted review
Reply from SMART Scaffolder
Hi Peter, if you'd like any help then our support team would be very happy to oblige. Just give them a call on 01202 603733 and they can dial into your computer if necessary.
Lack of support
We struggle with setting up for optimal use, and with the time difference do not get the support we need to get the best out of the program.
11 September 2018
Unprompted review
Reply from SMART Scaffolder
Hi Scott, if there are any particular issues then please send an email to support@smartscaffolder.com and we will get back with some advice. We are here from 9 in the morning UK time if you can call in your evening, otherwise we can see how we can best help you.
the system is great although could do…
the system is great although could do with setting up Gantry & Temporary roof, also updates could be a bit quicker.
Regards
Steve Lang
11 September 2018
Unprompted review
Reply from SMART Scaffolder
Hi Steve, the good news is we are currently working on new temporary roof support - will be out in a few months. We have a good work around for gantries. If you'd like to contact me then I'm sure I can help on 01202 603 031. Sam
Reply from SMART Scaffolder
Thanks Robbie, our next release has some customer experience improvements that will really help but if you're struggling with anything then please do call our support team on 01202 603733 and they will be really happy to help.
Reply from SMART Scaffolder
Thanks Kieran
Excellent support service when…
Excellent support service when required, staff all friendly and helpful. Martin Ward.
11 September 2018
Unprompted review
Reply from SMART Scaffolder
Thanks Martin, glad we can help.
Smart scaffolder is the market leader…
Smart scaffolder is the market leader in quantifying and reporting scaffold materials. It can be further improved with more user flexibility, some amendments to system scaffolds and a 3d AutoCAD .dwg output for designers.
11 September 2018
Unprompted review
Reply from SMART Scaffolder
Thank you Martin. You can export a .dwg file to AutoCAD and you can export an .ifc file to Revit, SCIA Engineer, Navisworks etc. If you would like any help then our support team would be happy to hear from you on 01202 603733.
Every time the system gets an update
Every time the system gets an update, critical elements break.
11 September 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.