Poor service, bad communication, left on hold for a long time and couldn't get keys back for a long time. Worsed experience i've had with a managing agent, they seem fast asleep.
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We used smartmove london to move house recently. Service was excellent, three people arrived, they were helpful, friendly, efficient, polite and nothing was too much trouble. The guys were quick and w... See more
SMART MOVE LONDON provided a satisfactory moving experience. They were able to accommodate a large move at short notice, and the staff was generally professional and friendly throughout the process. W... See more
Smart Move London are the definition of above and beyond. From the start Paula was friendly, accommodating and professional and made booking very easy. Ovi, Nelson and the rest of the team were great... See more
Company details
Information provided by various external sources
We are a team of professional and skilled experts in all domestic spheres. We stand for quality, safety and credibility, so you could be sure about our work. We offer a wide range of services and at the same time we are always glad to help you with any unconventional household needs: Local Moving Long Distance Moving Your Business Storage Friendly Uniformed Movers Clean Shiny Trucks
Contact info
2 Boxwood Close, UB7 9PD, WEST DRAYTON, United Kingdom
- 08009788449
- OFFICE@SMARTMOVELONDON.COM
- www.smartmovelondon.com
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7th May 2021 great service
We used smartmove london to move house recently. Service was excellent, three people arrived, they were helpful, friendly, efficient, polite and nothing was too much trouble. The guys were quick and worked well together, they managed to overcome a few problems space wise when removing furniture. Would highly recommend and if we needed to move again in the future, I would definitely use them again.
Excellent all round service
Excellent all round service. We booked everything through Paula. She could not have been more efficient & helpful. She was extremely easy to work with & no request was too small. It made it all too easy to make a booking & have her guide us through the process. Ovidiu managed the move very efficiently and effectively, able to adapt and ensure the move process was expertly completed. The move was over 2 days, with furniture disposal involved as well as the main move. All wrapping paper & empty boxes were collected some days later. Brilliant. Without hesitation my wife & I would use them again. Ovidiu's team were also top notch. 5* from us.
Fast efficient and friendly service
Fast efficient and friendly service. The guys agreed to collect the empty boxes after the move so they could be reused. Couldn't ask for more.
Outstanding 2x in a Row
This was our second time using Smart Move in the last year and the service was absolutely perfect again. Paula is a star as others have mentioned and Ovidiu was extremely efficient and helpful on the day. We hopefully won't be moving again any time soon but if we do we will be using Smart Move again. Would highly recommend them when moving to and from London.
Highly recommended
Smart Move London really took care of us and of our goods from London to Milan. Paula is amazing and has been very patient with us answering all our queries. The delivery team is quick, efficient and organized.
Highly recommended!
Excellent service from start to finish
Excellent service from start to finish!
Super attentive, pleasant and quick to respond, and was really helpful in booking a time.
Really helpful staff, and pleasant to be around! They made moving day really stress free and, dare I say it, enjoyable!
They are mid-range price-wise but you get the packaging included.
Excellent service with a competitive price
Smart Move London have organized my move from London to Antwerp in post-Brexit and lock down, and I highly recommend their service.
Paula was very responsive to all my questions, concerns and needs whilst organizing the move and delivered an excellent service with a competitive price.
Super responsive and flawless move
I very much appreciate the direct contact with the company, they are super responsive and help you organize all the right paperwork. On the moving day itself, all furniture is packaged expertly and flawlessly. The team was very helpful at delivery as well, all was in perfect order. I would strongly recommend Smart move for anyone who needs to move countries.
London to Shropshire
The guys were friendly and efficient. No fuss. No bother. Very swift. London to Shropshire, no problem! As for Paula, she's the jewel in the crown! She made a potentially stressfull situation so easy. So reliable and efficient, but at the same time, friendly and easy to deal with. I'd certainly recommend Smart Move to other people. Thanks guys!
A 5 star service without a doubt.
A 5 star service without a doubt.
A special appreciation to Ovi and his team of professional, efficient and friendly guys.
Our move was seamless and stress free. Thank you.
Smart Move London
Smart Move London managed to organise my moving from Belgium to the UK extremely efficiently considering I moved right after Brexit and during a covid lockdown. They also had no problem with the fact that my belongings were in Belgium while I was already in the UK and happily dealt with me on the UK side and my parents on the Belgian side.
Paula truly is the best. She regularly keeps in touch, is fast to answer any questions and is very patient and reassuring with people who are confused about the new rules.
I definitely recommend SML.
Highly recommended
The guys who did our move were brilliant. Friendly, knowledgeable, and extremely fast.
Paula (sales manager) was fantastic too, really helpful.
Highly recommended!!
Very successful London to Amsterdam move
Smart Move helped us move from London to Amsterdam mid-pandemic and just after Brexit. Despite the circumstances the service was completely smooth. They were in regular communication and helped us get all the documentation in order in the run up. The collection and delivery was all on time, everything arrived undamaged and they even helped us keep our plants alive by watering them for us. Great, friendly, professional and efficient team!
Did it!
I believe I managed to commission Smart Move on the most challenging moment in cross-border dealings since the Battle of Hastings, Brexit, that is. For the small amount I paid them (less than half of the competitors I checked), I would have expected them to have abandoned my freight weeks ago. But on the contrary, they stuck with me till the very end, were easily reachable throughout the day and night, and solved every customs issue for me. I can only highly recommend Smart Move, and hope they are not paid by the hour, because they would end up on less than a Pound an hour. I insist on thanking Paula for the excellent customer care. Well done!
The company was brilliant from start to finish
The company was brilliant from start to finish. Nothing was too much for them.
Will recommend them to anyone who is moving. Thankyou Paula and your team for taking the stress out of moving house.
Fantastic services
Fantastic services. Very professional and all super friendly and helpful. I highly recommend and will use again next time, without a doubt. It has been a stress-free move.

Reply from SMART MOVE LONDON
House move experience with Smart move…
House move experience with Smart move was amazing. I really appreciate OVIDIU for his excellent and great service during move.
Recommended for everyone
Great service and affordable!
Great service and affordable!! They are great in communicating and we had no problem with what we send. Definetly recommend their services.
Thank you so much for a stress-free…
Thank you so much for a stress-free move yesterday. From packing, to moving, to unpacking, everything worked a dream. Thank you to the friendly, professional team :))
3rd move and still excellent…
This is the 3rd time I have been moved by the team and each I do not regret it. Have referred friends and they have been equally amazed. Friendly professional and get the job done very well. They really take the stress out of the whole move. Keep up the excellent work!!!
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