SmartHeat London Reviews 

66
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I have been using Jiri Bartko of Smartheat London for over 12 years, and I cannot recommend him highly enough. When we first moved into our home, the heating system had been badly messed up by... See more

Rated 2 out of 5 stars

Installation ok but very poor/non existent after care. Promised warranty never received and no building regs certification made (which is a legal requirement). Much better and more reliable companies... See more

Rated 1 out of 5 stars

If I could give 0 I would. I have delayed writing this review for 6 months as Jiri faithfully promised to fix and compensate me for the horrendous installation of 3 air-conditioning units in my home w... See more

Rated 5 out of 5 stars

Brilliant! What a piece of luck to find Chris and his team! Chris, Miro and Jiri did a fantastic job, ripping out our unreliable and irreparable underfloor central heating system and fitting a new... See more

Company replied

Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

🌡️ Smartheat London Ltd - Your Heating and Plumbing Experts 🌡️ At Smartheat London Ltd, we are your trusted partner for all your heating, plumbing, and air-conditioning needs. We specialize in: 🔥 Commercial and Domestic Boiler Replacement, Installation, Repair, and Service: Whether you're a business or a homeowner, we ensure your boiler functions flawlessly. ❄️ Air-Conditioning Installation and Repairs: We keep you cool when it matters most, providing expert installation and quick repairs. 🌿 Heat Pump Installation: We embrace eco-friendly solutions, offering efficient heat pump installations for sustainable comfort. 🚽 Bathroom Projects from Start to Finish: Transform your space with our complete bathroom services, from design to installation. 🌡️ Underfloor Heating Expertise: Experience warmth from the ground up with our start-to-finish underfloor heating solutions, including flooring. 🏠 Domestic Heating Gas Services: Trust us for all your home's heating needs, including gas services, replacement, and installation. Our mission is to deliver top-notch service, using the latest technology and industry best practices. We take pride in our professional approach, ensuring your complete satisfaction. Your comfort and convenience are our priorities, and we look forward to being your reliable choice for all your heating, plumbing, and cooling needs. Trust Smartheat London Ltd for quality, efficiency, and a job well done. 📞 Contact us today and let us keep your space comfortable, efficient, and in perfect condition.


Contact info

3.5

Average

TrustScore 3.5 out of 5

66 reviews

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3.5

All reviews

(66)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend this service - 10/10

Highly recommend this service - top prices, service, and speed.
Jiri is an excellent guy who works hard and skilfully, who also has an in depth knowledge of boilers and plumbing, which he was happy to share when asked.

31 December 2020
Unprompted review
Rated 5 out of 5 stars

New gas boiler install

New gas boiler install. Good workmanship, punctual, and all registration and warranty documents sent over within a few hours. Would recommend.

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Two Boilers Installations and Three Services by SmartHeat London

I have used SmartHeat London to install two boilers and provide three services at two different properties. SmartHeat London is my go to company for central heating issues. Smartheat London come highly recommended. SmartHeat London are Reliable, Trustworthy and On-Time. Regards Tony

10 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from SmartHeat

My boiler failed without warning and I needed a replacement urgently as it was too old to repair. A friend recommended I try SmartHeat. They were able to come within two days. Jiri was excellent. He replaced the boiler and had the heating running again in a few hours. He was as pleasant as he was efficient, a real credit to his company. I would recommend SmartHeat and Jiri in particular to anyone needing a new gas boiler.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Jiri of Smartheat Boiler Replace

Jiri of Smartheat flushed the system and replaced my old gas boiler with a new Vailant. He gave good advice on which size to go for and recommended me to use a boiler slightly smaller than I had in mind. He said fitting an oversize boiler is less efficient, which turns out to be absolutely correct. He fitted me in quickly knowing I had no hot water and central heating. Although I am in Chelmsford, he made no fuss. Fitted & completed and running in 1 day for a fair price. Jiri is straightforward and easy to talk to. He left my house clean an tidy.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!!!

Jiri and his team are so professional and responsibly. I would recommend them to anyone who wants a new boiler. Such a reliable team and company.. Thank you so much for the great job you have done..

27 July 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you very much Hong.

Rated 5 out of 5 stars

Boiler service

Jiri done amazing job, very professional and efficient and completed the work as promised. I am very happy with my new boiler installation. Highly recommend this company!

17 July 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank You

Rated 5 out of 5 stars

New boiler installation

My boiler stopped working
I had no heating and hot water.
I called smart heat London limited and they were over within 2 hours.
They advised my boiler was over 10 years old and had become uneconomical to repair.
They quoted a very competitive price to replace and said they could have it done within 36 hours.
Great customer service and thought the cost was very reasonable
Would highly recommend!

15 July 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Highly recommend Smart Heat...

Smart Heat have become my go to boiler service provider. Excellent service, reliable and trustworthy. Highly recommended

14 July 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you Linda, it is always a pleasure to work with you.

Rated 5 out of 5 stars

Excellent service

Excellent service. Jiri is prompt, fast and knows what he is doing. He found a workaround that saved us having to wait for an annoying overly-complicated German spare part - saving us time and money thanks to his experience, knowledge, confidence, ability and willingness to improvise.

14 July 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you very much.

Rated 5 out of 5 stars

Experienced workman

Experienced workman, excellent service and very very knowledgeable on their work, and products offered, they gave me lots of advice, Nest specialist as well, highly recommended.

22 June 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you very much Craig.

Rated 5 out of 5 stars

Giving 5 star because he did a good job…

Giving 5 star because he did a good job fixing our boiler but it did take about 2 weeks before it was properly fixed. Now it’s just as good as brand new. Thank you for your good service.

22 June 2020
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you.

Rated 5 out of 5 stars

Excellent Service

Very good service, found the problem with my boiler quickly and fixed it within 24 hours.

Friendly and professional.

14 June 2019
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Fantastic company

SmartHeat London installed our Worcester Bosch boiler last year. Alex did a brilliant job. A year later the boiler is working perfectly and Jiri came round to give it it's first service. I would happily recommend SmartHeat London to anyone who needs a new central heating system, an upgrade to their existing system or even just a service. The Guys are highly professional, friendly and always give good advice. Thanks again Guys and look forward to dealing with you again soon. Kind Regards Eddy

5 June 2019
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you

Rated 5 out of 5 stars

Great service

Great service - would definitely use again and recommend to others. I had a boiler and water tank changed. The job was done well with minimal impact on the household while the plumbers were working. A very professional service, highly recommend.

14 May 2019
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic customer service and really…

Fantastic customer service and really good price. They beat British Gas price by over a £1,000 with the same boiler for myself.

14 May 2019
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you Erdal, It was a pleasure to work in your home.

Rated 5 out of 5 stars

I have been using this company for many…

I have been using this company for many years and I have never encountered any issues. The engineer is polite reliable and the prices are very reasonable.

Highly recommended and quick

17 April 2019
Unprompted review
SmartHeat London logo

Reply from SmartHeat London

Thank you very much.

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