this company (Tom) has been fantastic in exploring all options to reduce our energy costs, we have used Smart energy for some years and found them to be very hard working to achieve our goals
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can't thank Tom at Smart Energy enough for all the hard work and input he has, and still is, in helping us reduce our kVA capacity and applying for our HH Meter to be downgraded, hopefully with succ... See more
I was very impressed with Tom @ Smart Energy Company. I reached out on the website hoping to get a few answers about our energy bill (that we didn't have through him) and he was both extremely helpful... See more
I've worked with a lot of energy brokers and unfailingly they just want a quick transaction after a 5 minute call. Tom McGlynn sent us weekly pricing and shared sector insights for several months befo... See more
Company replied
Company details
Written by the company
Smart Energy Company is an independent UK business energy consultancy based in Liverpool, helping businesses compare, procure and manage commercial electricity, gas and water contracts. We work with a panel of 28+ UK energy suppliers and help businesses of all sizes review their options when renewing an existing contract, moving into new premises or looking for a more competitive energy agreement. We are an energy consultancy and broker, not an energy supplier. Our services go beyond simply obtaining prices. We provide business energy procurement and renewal advice, Change of Tenancy support, supplier and billing dispute assistance, multi-site energy management, water procurement, Half-Hourly meter and kVA reviews, Change of Measurement Class assessments, and support with metering and connections. We also monitor UK wholesale gas and electricity markets and publish regular market reports to help clients understand when market conditions may make it appropriate to secure their next contract. Smart Energy Company operates independently, with access to a broad supplier panel rather than representing a single energy company. Clients have a named adviser throughout the process, and where commission is included within an energy contract, our commission is disclosed in writing. Our aim is straightforward: give UK businesses transparent pricing, practical market advice and ongoing support before, during and after their energy contract is agreed.
Contact info
241 Woolton Road, L16 8NA, Liverpool, United Kingdom
- 01514593388
- info@smart-energy.uk
- www.smartenergycompany.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice and service.
Great service
Great service, prompt in their responses and very professional. Tom who looks after the vast majority (and soon to be all) our portfolio it assisting us to get the best deal for our clients - removing the headache of shopping around and searching meticulously for the best offer.
Great service
Our support was from Tom McGlynn and he made us feel first class all the way through two recent procurement journeys. Tom you definitely make the procurement a much easier process and your knowledge has been unsurpassed, thank you.
Brilliant service!
Brilliant service from Tom from start to finish. Helped us out a lot with finding out that we’d been massively overcharged by our electric company. Tom went above and beyond with helping us getting our money back by chasing them down. Can’t thank him enough for his help. Very professional. Would 100% recommend! Thanks again Tom!
The Smart Energy Company (Tom) was very…
The Smart Energy Company (Tom) was very helpful and explained everything fully before the switch. Very efficient and got me a great deal could not be happier would 100 percent use again
Excellent service
Brilliant service provided by Tom ,made the whole process very easy and goes above and beyond to help
If I could give 6 stars I would , very professional and no pressure selling like previous company’s I have used
Keep up the good work Tom
Regards Russell

Reply from Smart Energy Company
Great to deal with
Great to deal with. Very quick to respond, made everything easy to understand and got me a great deal. Highly recommended.

Reply from Smart Energy Company
5/5 stars from us
5/5 stars from us, Tom has been exceptional throughout our process of getting a new meter and electricity contract sorted at a really competitive price. Continues to support our needs even after the contract and meter was started. Will be using these services again.

Reply from Smart Energy Company
Amazing Service!!
Amazing Service! Managed to sort out a much better deal for us! Good communication throughout and really helpful. Thank you!

Reply from Smart Energy Company
Hassle free!
Smart En were able to help us get a much better price on our business property and made the process completely hassle free.
Tom has been very helpful and always a pleasure to deal with.
Would highly recommend and will continue to use their services.
Thank you for all of your wonderful service
Thank you for all of your assistance navigating through the jargon of energy companies and for making the whole process much easier.

Reply from Smart Energy Company
Excellent service and great savings in…
Excellent service and great savings in price. Would highly recommend their efficient and friendly service.

Reply from Smart Energy Company
Excellent
We have used Smart En Co across 2 companies and sites for the last 5 years and would heartily recommend them to anyone else: It is not just that they get you great utility prices, it is the after service in helping to sort out any issues you may have, be it billing or supply.

Reply from Smart Energy Company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







