We have purchased 4sets of glasses including prescription and designer sunglasses. There were with issues with importing (from government side) but Smartbuyglasses team smoothened everything out. Ever... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently bought a pair of Porsche Design glasses from SmartBuyGlasses and I was genuinely impressed. The ordering process was smooth, the pricing was great and the product arrived exactly as describ... See more
I ordered a pair of sunglasses from SmartBuyGlasses while I was traveling in Dubai for New Year and initially requested delivery to my hotel. They informed me that the item needed to be ordered fr... See more
The sunglasses I ordered came just as I expected. Original product. The packaging is great. The only downside is the delay in delivery, but they have properly stated the reason. The price was the lowe... See more
Company details
- Sunglasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Glasses Store
- Optician
Written by the company
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses United Arab Emirates
Written by the company
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Contact info
4.7
Excellent
774 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What’s nice service
What’s nice service, quality product and fast delivery .
Thank you very much
4 July 2026
As usual for every purchase from…
As usual for every purchase from smartbuyglasses it’s a very nice experience thank you for friendly support and professionalism
1 July 2026
Very professional team,good quality of…
Very professional team,good quality of glasses.i was surprised that I was getting every step of the way updates about my glasses.definitely will recommend SmartBuyGlasses.Thank you for my new amazing pair of glasses.
30 June 2026
Excellent service and great customer…
Excellent service and great customer service from the team. Thank you
18 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fast service
All went well. Ordered my Bolon sunglasses and fast delivery. Will order more soon. Thanks
1 June 2026
Unprompted review
Reply from SmartBuyGlasses
Hello Sabrina,
Thank you for sharing your feedback with us.
I'm sorry to hear that you encountered difficulties when returning your order and that the case you received didn't meet your expectations.
This isn't the type of experience we want our customers to have, and our returns process is intended to be simple and hassle-free.
I'll review your case and follow up with you by email shortly to help resolve this matter.
Sincerely,
Samy
Highly recommended
Very nice product, I like the finishing of the frame and accessories.
I would recommend to include an additional frame pouch since the one received is too bulky to carry.
1 June 2026
Great service ,quickly arrived in Dubai…
Great service ,quickly arrived in Dubai ,exactly what i order .
1 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.