SmallRig makes camera accessories for cameras including the DJI OSMO ACTION 6. I ordered a slim battery charger for my camera and the USPS promptly lost/misdiliverd it's I never got it. I let SmallRig... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hand grip and thumb grip is of good quality and fits the X100 VI perfectly. The thumb grip does cover the AEL button slightly and it makes "back button focus" a little difficult. I could not fin... See more
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Very happy with the Desktop Macro Portrait Zoom Mini Light. It exceeded my expectations in terms of its quality and its performance. It's brighter than I thought it would be and the colour temperature... See more
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I have been looking for macro lighting for a while now. I purchased another competitors light system and I was not pleased with how they mounted to my camera hot shoe as well as basic functions, so I... See more
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Company details
About SmallRig
Written by the company
Welcome to the story of SmallRig
Since SmallRig was born in 2013, we have been in close communication and working hand-in-hand with users for over 10 years. As a result, we have developed 4 major user-oriented product lines, which are widely used in a variety of fields such as live broadcasting, vlogging, short videos, weddings, professional commercials, radio and TV, documentaries, and Hollywood filmmaking. Every idea, design, and product we create is inspired by and created for our users. With the user's voice in mind, we launched our "User Co-design" mode first in the industry and the DreamRig free customization project, allowing us to unite with global creators and use our small rigs to make big dreams come true.
Visit Our Website For Support and HelpContact info
35th Floor, Building A, Hongrongyuan North Station Center, 511700, Shenzhen, China
- Support@smallrig.com
- www.smallrig.com
View SmallRig's Latest Releases
4.1
Great
448 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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I ordered my tripod over two weeks ago
I ordered my tripod over two weeks ago. It still is not here and just sitting stagnant.
2 March 2026
Reply from SmallRig
Hi, sorry for the negative experience. We’ve sent you an email to personally assist with resolving this—please rest assured we’re on it. Thank you for your patience.
Everything is perfectly organised
Everything is perfectly organised, ready fast delivery and of course great quality
9 March 2026
Reply from SmallRig
We really appreciate you taking the time to share your positive experience. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Reply from SmallRig
Thank you for your wonderful review! We are delighted to read your kind words about our fast delivery and bonus system. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Reply from SmallRig
We really appreciate you taking the time to share your positive experience. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
I love small ring products
I love small ring products. They are so practical, easy to use, modular and of very high quality.
9 March 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Quick delivery and a perfect product
9 March 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product and quick delivery. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Reply from SmallRig
We really appreciate you taking the time to share your positive experience. It’s great to hear our products met your expectations. We strive to build trust with every customer, and your review helps others feel confident choosing us. Thanks again for your support!
Great products
I can’t wait to put these well made innovative cases and mounts to work filming my adventures @vancity_streetbob. These offer great protection for my 360 cameras with lots of mounting options. This would be a 5star but I thought I was buying from SmallRig Canada…maybe I was, but it came from China with an unexpected extra $41 duty/taxes…glad I caught the items on sale.
7 March 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Took a month in shipping
Took almost a month to arrive and taking didn't update for weeks. Haven't tried the mic yet
27 February 2026
Reply from SmallRig
We’re truly sorry for the trouble. We’ve sent you an email to address this. Thank you for your understanding and patience.
I Do NOT RECOMMEND to ORDER ON THE WEBSITE
I wouldn’t recommend buying directly from this website.
The main issue is the shipping with FedEx. In Japan, it’s one of the least convenient delivery services. They send a large number of emails asking to confirm things that often don’t make much sense, and on top of that I was charged unexpected import taxes.
After this experience, I ordered the same item on Amazon instead. It was much simpler, the price was basically the same, and there were no import taxes.
I really wanted to support SmallRig by ordering directly from their website, but in the end the process was unnecessarily complicated. From now on I’ll probably just buy whatever I need on Amazon, whether it’s SmallRig, Tilta, or another brand.
5 March 2026
Reply from SmallRig
Thanks for flagging this. We're sorry to hear about the issue and want to help fix it right away. We've just sent you an email to get the details. Please check your inbox so we can assist you personally.
Fast delivery and excellent product
Fast delivery and excellent product. I’m about to purchase some more items today. You have great prices and sometimes offer better accessories than original manufacture
4 March 2026
Reply from SmallRig
Thank you for your wonderful review! We are delighted to read your kind words about our fast delivery and excellent product. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Straightforward & problem solved
Straightforward, provided the solution I was looking for!
28 February 2026
Reply from SmallRig
Thank you so much for your great review! Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Reply from SmallRig
Thank you for your wonderful review! Our entire team is delighted to read your kind words about our products and service. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
Smallrig are an incredible company
Smallrig are an incredible company. I had an issue with a product and they helped me right away. Great communication, felt valued as a customer. I have bought several products now, always pleased with the quality of it. Will always recommend them.
6 March 2026
Reply from SmallRig
Thank you so much for your great review! We’re thrilled you loved our services and the smooth experience. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Small but Mighty
Well packaged and shipped in a timely manner. Got exactly what I needed and at a good price for great quality. Also enjoyed that the website could recommend products for my specific camera.
28 February 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product and the smooth experience. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Writing the wrongs
I had ordered a couple products and they hadn’t been processed for a few weeks, which was a bit frustrating. However, the company reached out after I attempted to refund. They clarified that they were behind and working on my shipment ASAP to include give me a small refund for the inconvenience. I think this showed a lot of care for their customers.
28 February 2026
Reply from SmallRig
Thank you for your five-star review! We sincerely apologize for the delay in processing your order. We appreciate your understanding and patience during this time.
Your feedback is invaluable to us, as it helps us improve our services. We're glad to hear that our communication and the small refund helped address your concerns.
We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
The site is laid outLayout so that you don't…
The site is laid out so that you don't have to search around for days looking for what you need.
7 March 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you are satisfied with our website. Your feedback means a lot to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Happy with my choice of S70-A, exceeded expectations
There was an item on the SmallRig order page actually unavailable that the staff had to sort out, and delivery took 4 weeks or so as they said, but overall smooth experience. S70-A is a versatile product, easy to use. Important that the app can be used in guest mode without registering an account. Tested sound quality as a lapel mic against my desktop reference mic. With male equalization makes my voice sound clear and almost the same detail.
7 March 2026
Reply from SmallRig
Thank you so much for your good review! We’re thrilled you loved our product. Your feedback means the world to our team—we work hard to deliver great service every day. Looking forward to serving you again soon!
Good service
Good service, well made product. This is the second unit I've bought. Glad they fixed the USB cover. Always found smallrig products well designed and manufactured.
28 February 2026
Reply from SmallRig
Thank you for your wonderful review! Our entire team is delighted to read your kind words about our product. We’ll keep striving to improve and deliver even better experiences. We hope to see you back soon!
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