Slimchickens Reviews 

320
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally friendly staff members who consistently provide welcoming, efficient, and quick service during busy visits. Many people also thoroughly enjoy the freshly prepared hot meals, generous portions, and wonderful choice of sauces available. Some reviewers were not happy with the surprisingly high prices and disappointing portion sizes on certain menu items. A few other people also felt that specific dishes were completely bland, overcooked, or arrived stone cold. Additionally, customers occasionally mentioned notable issues regarding restaurant cleanliness and long waiting times at the counter.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, friendly,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing opinions. On one... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the food are sharply divided. While many... See more

Service

People report ambiguous experiences with service, reflecting mixed opinions among customers. Many reviewers... See more

Price

Clients share negative opinions on price, describing the meals as poor value and massively overpriced for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slims Chicken Ealing Review Same as other chicken shops. Just different name. My son would have probably given 5 stars. But he didn't Pay the bill. It's Diffic... See more

Rated 4 out of 5 stars

​🍗 Slim Chickens Bridgend Review: Fantastic Food, Shocking Cleanliness ​My experience with Slim Chickens, particularly the salads, has been consistently fantastic—they're always fresh and ta... See more

Rated 4 out of 5 stars

Had a lovely time here was served very quickly by herby and no complaints at all free wifi here great place to stop by


Company details

  1. Fast Food Restaurant
  2. Meal Takeaway
  3. Take Away Service

Information provided by various external sources

Slim Chickens brings southern hospitality to fast, casual dining with fresh hand-breaded chicken tenders, Buffalo wings, and handmade dipping sauces.


Contact info

3.6

Average

TrustScore 3.5 out of 5

320 reviews

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No history of asking for reviews

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3.6

All reviews

(320)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sona was great

Sona was great.

Very attentive and even took the high chair to the table for me!

I had a discount voucher and she applied it easily with no stress or questions.

Food was nice, would come again x

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delicious food

Absolutely delicious food. Chicken is always fresh. We're very naughty and eat here far too often 🤦‍♀️ The staff at the Colchester store are so friendly and helpful. The stamp scheme is better than any other fast food place out there. It's worth downloading the app to get the deals!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

John Reed & Rachael are the most rudest…

John Reed & Rachael are the most rudest restaurant manager I have ever come across.

I dine all over the UK and overseas for business and pleasure and John has to be the unwelcoming person with so much arrogance and ego that I would never return.

He doesn’t want to deal with customer feedback because as he stressed it’s too much to deal with.

Why do Slim Chickens Bluewater employ unprofessional personnel who lack customer service skills and tells his customers to go elsewhere.

24 March 2026
Unprompted review
Rated 4 out of 5 stars

Great service by Ash

Great service by Ash, in the Staines store. Chicken was slightly overcooked and quite oily… however great hospitality but food could’ve been better at that price.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

5 stars!!!!

5 stars!!!!
1 star-Food came fast
2 star-Tasted sooo good just like canes
3 stars-Homemade milkshake was the best milkshake I’ve ever had
4 stars-Great vibe in the restaurant
5 stars-Could eat it outside the dancing fountains at Lestiure square!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

I won’t be hurrying back

It’s a 1 because the quality at that price should be high. Chicken in the burger was overcooked and bland. Not sure how bland it was because it was drowning in not great BBQ sauce and there was no crunch to the coating. Disappointing soggy toast and drinks dispensers only had diet drinks

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Use to be great, now one to avoid

I used to be a huge fan of Slims Chickens when it first opened and would normally order at least twice a month. Unfortunately, over the past few months the quality and service have declined so much that I feel I need to share my experience.

Most of my orders have been through Deliveroo, although I have also visited the restaurant in person. When eating in, things generally seem much better, but delivery orders have repeatedly gone wrong.

The problems started around November when I was sent normal wings instead of hot wings, along with chips that were cold and undercooked.

The first major issue was in December 2025. I ordered two meals with hot wings but didn’t receive any wings at all. On top of that the chips were cold and soggy and completely inedible. Deliveroo gave a small credit, which didn’t really cover the problem, so I left a negative review. Slims Chickens replied publicly to the review saying they were sorry and that a voucher had been attached so I could try them again. However, no voucher was ever sent. I tried contacting both Deliveroo and Slims to find out where it was, but never received any response.

After a short break I decided to give them another chance, but another order in February also went wrong. I ordered three meals but only two arrived, and most of the chips were stone cold again. The food quality and portion sizes also seemed noticeably worse. The hot wings were much smaller than they used to be and looked like normal wings that had seasoning thrown on at the last minute. The large chips I paid for looked more like a regular portion. Previously the boxes used to be packed so full the lid barely closed, now they feel half empty.

Last night’s order was the final straw. Once again the chips were cold and the “large” portion was clearly a regular. The wings again looked like normal wings with some spice added at the last minute rather than properly coated like they used to be. The taste also seemed off. At the time I thought it was just poor preparation, but the next day I ended up with stomach issues, which makes me question whether the food was fresh or properly cooked.

While writing this I checked my Deliveroo account and was shocked to see how much I’ve spent there over the past few months — around £700 through the app and roughly another £200 in store. I genuinely used to enjoy Slims Chickens, which is why this has been so disappointing.

Sadly, after repeated issues with cold food, missing items, smaller portions and declining quality, I won’t be ordering again. It’s frustrating to see what used to be a really good place go downhill like this.

15 March 2026
Unprompted review

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