Skyward Fire Games Reviews 51

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Missing a card from my order. Contacted via email and was advised I'd receive a refund, which never arrived. Emailed again to chase and still haven't heard anything.

Rated 5 out of 5 stars

Visited the Lowestoft store today whilst visiting from out of town. We felt very welcome in store and the guy behind the counter was really kind to my daughter. She bought the Pokemon Black Bolt col... See more

Rated 5 out of 5 stars

Always a great and pleasant time visiting the store, Ross is always very friendly and creates a positive atmosphere. Making sure to recommend the store to those interested in card and board games... See more

Rated 5 out of 5 stars

Updated Review Even low their Store is Currently Closed for Lock down the Staff go out their way to help you taking orders via their web site and going the extra mile to help you find what you ne... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Skyward Fire Games, all things video and hobby gaming on the most easterly point of the UK! https://t.co/65nF3V8QE5


Contact info

4.2

Great

TrustScore 4 out of 5

51 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent gaming store

Friendly staff, great gaming space, excellent range of products. Have traveled miles yo participate in tournaments and have always felt comfortable. Highly recommended.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

We travel 75 miles to go here

We travel 75 miles to go here. It's am amazing, friendly zone for Family.
I play here regularly with my children, mostly Pokemon TCG, people always help out with our learning and development in the game. My kids love coming here and playing with the adults as they are always super welcome and helpful with giving advice.
It's always good fun when my son beats the grown ups.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Great For Children And Adults Of All Ages!

This store is the perfect store for people with an interest in table top gaming hobbies with a large events room and private games room there is all the space you need to play games.

With a large range of events for all card games and dedicated to those events and their products.

The communities for these games are very welcoming and help create a welcoming and kind environment for any player no matter what age .

They also have a large and growing amount of stock for a wide amount of games, accessories and nerd merch. And a large stock of singles cards to help boost their online and local players collections, updated regularly with new stock always being added.

Their hygiene level is amazing and they even have a refresh station so everyone can look after themselves while gaming.

This store is the best place around for all your gaming needs and I would recommend anyone with an interest for card games, board games, role-playing games and more to come down and check it out.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

A genuinely friendly Local Gaming Shop

Skyward Fire Games is an amazing local gaming shop. Before the covid restrictions I would regularly travel 20 miles to Lowestoft to visit as it is the best gaming shop in the area.
What makes it so good? The staff are excellent and knowledgeable. They run well organised competitions / tournaments frequently for the popular card games (eg. Pokemon, Magic). If you're starting out, not sure if you like it, no worries, they have spare decks and will try to arrange a practice game or two where you can learn the basics.
The shop also has an extensive board game section, with table space play the games. Additionally there is a board game library allowing you to borrow a game to play with your friends whilst visiting the shop.
Obviously you are going to need snacks/refreshments/breaks whilst playing, and again Skyward have you covered with a snack shop, hot/cold drinks and toilets available for customers / game players.

I have bought several games from Skyward; all in perfect condition. The great thing is, you can buy a game, and if there is a free table, crack it open and start playing with your friends (or maybe a passing stranger).

I cannot wait to go back to Skyward (once the lock-down has ended) totally miss the place and the vibe it has. I highly recommend a visit if you are in the area (on holiday for instance).

24 August 2020
Unprompted review
Rated 1 out of 5 stars

Attended a pokemon event with my little…

Attended a pokemon event with my little boy
And met several local players looking to rip my son off aswell as just having no respect for the players rubbing it in his face about his lack of Pokemon ability etc we did talk to a member of staff about the situation but it still continued and it’s not the sort of atmosphere I would like my children being around So just be warned guys think the main culprit was a guy called joe quiet a big guy with reddish brown hair just be warned guys was a shame no action was taken

24 August 2020
Unprompted review
Skyward Fire Games logo

Reply from Skyward Fire Games

Hey there Martin.

We treat the well being, safety and interactions with children in our Pokemon community extremely seriously to the point where we actively have staff playing in events to monitor any potential issues.

As such we always action any potential reports or complaints of anything suspicious when it comes to the trading of cards and the treatment of new players (especially very young ones) and create logs in relation to them as to make the appropriate action towards repeat offenders to create a safe and welcoming environment.

With no records or recollection of your visit and not ever having a Pokemon player or member of staff called Joe (neither having no one with a name similar matching that description) we can't really help much in regards to the event you mentioned.

Please rest assured that the entire Skyward Fire Games community has you and your son's best interests at heart and we can only assume this is a misunderstanding.

Our events are opening again soon and we'd love to show you exactly how fantastic the community can be - so if you'd ever like to give us another shot contact us and we'll let you know the best time to really get you and your child into the heart of the Pokemon TCG experience.

Regards,
Luke.

Rated 5 out of 5 stars

Great guys, great business!

I have ordered from Skyward Fire games online on a number of occasions now (Pokemon cards mainly!) and have only had pleasant experiences. Communication was always top, prices are fair and delivery was fast! Can only recommend.

Thanks so much guys! I’ll visit the store down the line I’m sure!

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Pokétastic!

Had the most amazing time when I visited recently for a Pokemon card tournament. Friendly staff, great prices, comfortable space. Highly recommend!!

24 August 2020
Unprompted review

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