Sky - Market Street, Manchester Reviews 

111
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TrustScore 5 out of 5

4.8

Market Street 47, M1 1WR Manchester, England, GB

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Rated 1 out of 5 stars

Didn't listen to me or care about needs to reduce personal costs. Wouldn't come off script. Indian call centre with prescribed scripts.

Company replied

Rated 5 out of 5 stars

Wonderful amazing experience with Mohammed.. I have a lot of doubts regarding iPhone 18 he cleared all my doubts with a flexible payment plan. 5/5👍,

Rated 1 out of 5 stars

Sky advisor sold me sky stream without my knowledge. I came in after a new phone and she said I would get phone but a sky stream arrived at my home. Sky advisor is Annette and I wouldn’t recommend

Company replied

Rated 5 out of 5 stars

Kinan helped us save over £100 on a new sky glass and TV package. He was very friendly and helpful and really made it a great experience!


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Market Street 47, M1 1WR, Manchester, England, United Kingdom

  • 0161 409 0460

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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4.8

All reviews

(111)

11,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Huma,

Huma,

What an amazing lady and sales professional she was. If you had more people working for you then the business model would be in a much better place.

She was outstanding from start to finish (of the process).

Thank you so much, Huma

12 September 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Outstanding Service from Jedir at Sky Store!

I had an absolutely fantastic experience at the Sky Store, and I would especially like to commend Jedir for the exceptional customer service.

Jedir was incredibly professional, friendly, patient, knowledgeable, and genuinely committed to making sure I was completely satisfied. From the moment I arrived, I felt welcomed and valued as a customer. He took the time to listen carefully, understand what I needed, and explain everything clearly without making me feel rushed or pressured.

What stood out most was his excellent attitude and willingness to go the extra mile. His professionalism, attention to detail, and customer-focused approach are a real credit to Sky. It is refreshing to encounter someone who takes such pride in providing outstanding service.

Jedir represents the very best of what customer service should be about — courteous, knowledgeable, helpful, efficient, and genuinely caring.

I would highly recommend the Sky Store, and particularly Jedir, to anyone looking for a first-class customer experience. Sky is fortunate to have someone like him on the team.

Thank you, Jedir, for making my experience such a positive one. Absolutely outstanding service — 5 stars without hesitation! ⭐⭐⭐⭐⭐

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Annette was amazing from start to…

Annette was amazing from start to finish. She talked us through everything. She upsold us a few items which was great. She has amazing customer service and is an asset to the Sky Team here at Market street store!

30 July 2026
Unprompted review

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