Very disappointed with the service I received at the Sky shop in St James Centre, Edinburgh. When I entered the store, none of the staff acknowledged me or even looked up. After standing wa... See more
Company replied
Location
Switch locationSky Shop, St James Centre, Edinburgh, Sky Shop, SU1.17, EH1 3SR Edinburgh, GB
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How helpful cameron was deff a 5 felt it was a gd deal was showing everything how the service works staff great says will help any time if any concerns
Carl was very helpful and made the purchase of my sky TV product very easy. He explained the product very well and didn't try to pull the wool over my eyes like telesales at other companies have tried... See more
I can't get through to a person on Sky and I have problems with my account. I don't really wish to put all the details on here but I can't get help and I'm being over charged from 1st April 2026. It's... See more
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Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Shop, St James Centre, Edinburgh, Sky Shop, SU1.17, EH1 3SR, Edinburgh, United Kingdom
- 01315 464890
4.4
Excellent
24 reviews
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Cameron has been very helpful in…
Cameron has been very helpful in explaining all the broadband details, packages, what is good for us. She has been very efficient in setting up our account and getting us the fastest delivery as well as setup. Great Service! Cheers!
13 March 2026
Unprompted review
I just wanted to say a big thank you to…
I just wanted to say a big thank you to Lisa for being so kind and helpful. She took the time to explain everything clearly and made sure I understood each step, which I really appreciated. Her patience and friendly attitude made the whole experience much easier and more comfortable. Great customer service — thanks again, Lisa!
10 March 2026
Unprompted review
I needed a new phone and the staff at…
I needed a new phone and the staff at sky helped so much in helping me understand what phon would be best for me and the knowledge they had was amazing on the phones they sold. The whole process was delightful and easy going. I would totally recommend people to come here.
8 March 2026
Unprompted review
Outstanding level of service from the…
Outstanding level of service from the Edinburgh team
27 February 2026
Unprompted review
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