Sky - Chantry Centre, Andover Reviews 137

TrustScore 4.5 out of 5

4.7

Chantry Street, SP10 1RL Andover, England, GB


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Rated 5 out of 5 stars

sky advisor THOMAS at andover chantry center was excellent in setting up sky broadband plus tv, being no tech savvy he took his time going through every thing , THOMAS he is in my opinion a great a... See more

Rated 1 out of 5 stars

Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... See more

Company replied

Rated 5 out of 5 stars

Pete was really patient with me i really appricate all his help hes a realy credit he always looks aftwr me at the store

Rated 1 out of 5 stars

I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Chantry Street, SP10 1RL, Andover, England, United Kingdom

  • 01264 335696

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Amazing service

Pete was a great help, got me sorted with a new phone in minutes!! Highly recommend coming to sky counter at chantry centre for help!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service

We dropped in to the Sky Stand in the Chantry Centre to discuss a switch to Sky Glass. Even though we turned up just 5 minutes before closing time, Thomas took his time to explain the products fully and help us navigate the best deal for us. His customer service was excellent - no hard sell tactics - and we were very pleased with the outcome. If only Sky’s call centre operatives were more like Thomas! Thank you.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Peter

Peter - very welcoming, knowledgeable and helpful. Good advice re package selection. Felt comfortable and confident dealing with Peter, who I first did business with several years ago.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Pete

Pete, wonderful service we had today. You have helped me with explaining all about the data I use and the data I need, you did not rush us. Thank you for the five star service.

4 June 2026
Unprompted review

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