Sky - 28 North End, Croydon Reviews 

39
TrustScore 4.5 out of 5

4.6

Sky Shop, Unit 4, 28 North End, CR01UB Croydon, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I visited to buy Samsung A 57 mobile. But that was very expensive 624 £. I checked in argos 459 £ with same specifications. I know that 624 was included earbuds. But its doesn't make good sound earbud... See more

Company replied

Rated 5 out of 5 stars

"I had a great experience with Malik in the sky store in West Croydon branch. The staff were friendly, helpful, and provided excellent customer service. Malik were attentive to my needs and made the... See more

Rated 5 out of 5 stars

Prakash has been marvellous. He is very professional, knows his product inside out and is very friendly and helpful. I would highly recommend both him and the Croydon store.

Rated 1 out of 5 stars

Most reviewers were unhappy with their experience overall. Sky refuse to sent my puk code after cancelling my mobile contract for over 4months and charging the mobile every month Many customers e... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Sky Shop, Unit 4, 28 North End, CR01UB, Croydon, United Kingdom

  • 02034 220360

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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1-star

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4.6

All reviews

(39)

9,921 reviews in the last 12 months

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Rated 1 out of 5 stars

Not impressed

Well first of all it's hard to get a call centre that speak English then for the same contract on the website that wouldn't work for some reason it would of cost £103 but under the call centre it would of cost £200 then the call centre trying to get me to pay an emergency service of all sorts , all I wanted was to change the account from my 8o year old mother into my name as I already pay for it , but they said cannot do it so now have to wait 24 months to cancel it.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Prakash has been marvellous

Prakash has been marvellous. He is very professional, knows his product inside out and is very friendly and helpful. I would highly recommend both him and the Croydon store.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I would like to recognise Malik for the…

I would like to recognise Malik for the outstanding customer service he provided during my recent call with Sky.

Malik took the time to carefully review my account in detail and thoroughly explained all the options available to me. Rather than rushing the conversation, he patiently looked at my package, identified areas where I could make savings, and ensured I was receiving all the discounts and entitlements available to me. As a result, he helped reduce my monthly costs and secured the best possible deal for my circumstances.

What particularly stood out was his professionalism, knowledge, and genuine willingness to help. He was friendly, courteous, transparent, and made what could have been a complicated conversation feel straightforward and stress-free. I never felt pressured; instead, I felt informed and valued as a customer.

Malik is an excellent ambassador for Sky and a great example of how customer service should be delivered. His dedication, attention to detail, and commitment to helping customers deserve recognition. Thank you, Malik, for your outstanding support.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

"I had a great experience with Malik…

"I had a great experience with Malik in the sky store in West Croydon branch. The staff were friendly, helpful, and provided excellent customer service. Malik were attentive to my needs and made the whole process smooth and pleasant. I would definitely recommend this branch to others and look forward to visiting again."
Inderia Ramsay

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Broadband

Broadband, tv, new phone. Absolutely stellar service from Prakashkumar. Thank you

30 May 2026
Unprompted review
Rated 5 out of 5 stars

What exceptional service from Elvis at…

What exceptional service from Elvis at the Sky store in Croydon, I had an issue in signing my credit agreement and he called customer service for me and he got the problem resolved. It took around 2 hours but it was problem with my account and is sorted.

27 May 2026
Unprompted review

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