Umar at the Sky store on Glasgow's Buchanan Street was excellent in his service and in his explanation of what was available to us. We were previously Sky Q customers and were with Sky throughout... See more
Location
Switch locationSky Shop, Unit B, Trinity Shopping Centre, 249 Buchanan street, G1 2NG Glasgow, GB
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This repair has been going on since last year and is still not resolved !my Son (William Crawford) been dealing with you (as I am dull of hearing) but I have had enough!! Back to you for some decent S... See more
Company replied
Recently contacted by Sky,Man from India call centre re updating Internet Hub and renewing subscription. I found it very hard to explain which services I required,one in particular was my choice... See more
Sky only won't the sale they have no after sale care have been waiting for an ethanet cable a week was on the phone trying to make a complaint and get my Internet up and running I'm still waiting
Company replied
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Shop, Unit B, Trinity Shopping Centre, 249 Buchanan street, G1 2NG, Glasgow, United Kingdom
- 01413 321590
4.2
Great
33 reviews
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Sky only won't the sale they have no…
Sky only won't the sale they have no after sale care have been waiting for an ethanet cable a week was on the phone trying to make a complaint and get my Internet up and running I'm still waiting
3 April 2026
Unprompted review
Reply from Sky - 249 Buchanan Street, Glasgow
Hi Tony,
I’m sorry you’ve been left waiting and haven’t had the support you needed to get your broadband up and running. That’s not the experience we want for our customers.
If you need more support, we're here to help out. You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks,
Lauren
I was speaking on the telephone with…
I was speaking on the telephone with one of your staff and was absolutely brilliant, nothing was to much trouble, he was so polite and friendly explaining everything I wanted to know a credit to sky.
26 March 2026
Unprompted review
Maisie was very helpful and efficient…
Maisie was very helpful and efficient and me out with a SIM only deal
21 March 2026
Unprompted review
This repair has been going on since…
This repair has been going on since last year and is still not resolved !my Son (William Crawford) been dealing with you (as I am dull of hearing) but I have had enough!! Back to you for some decent Service Eleanor Kyle
6 March 2026
Unprompted review
Reply from Sky - 249 Buchanan Street, Glasgow
Hi there Eleanor,
I’m really sorry to read about how disappointing your experience has been. The frustration you describe around the app, the website and the lack of a clear schedule is completely understandable. We’d appreciate the chance to look into the issues you’ve raised and understand where things have gone wrong for you so we can work on putting them right.
You can get in touch with us by using these links:
· 📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
· 📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Pearl
Sky is good I like it that I can speak…
Sky is good I like it that I can speak to a human
3 March 2026
Unprompted review
Excellent service from start to finish
Excellent service from start to finish. Easy setup, reliable connection, and helpful customer support. Very happy with Sky!
28 February 2026
Unprompted review
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