Skoup Reviews 

1,362
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, often highlighting the efficiency and ease of the waste disposal process. Many people appreciate the competitive and fair pricing, finding it much cheaper than alternatives. The staff are frequently described as friendly, polite, and efficient, often going the extra mile. However, some people mentioned issues with the booking process and collection reliability. Customers reported collections being rescheduled or cancelled without notice, drivers not turning up, or failing to collect all items. There were also instances of poor communication, with drivers not knocking or staff providing incorrect information.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the politeness, friendliness, and... See more

Staff

People report positive experiences with staff, highlighting their friendliness, politeness, and efficiency.... See more

Price

Clients share positive opinions on price, frequently describing them as affordable, cheap, and unbeatable.... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it simple, quick,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing efficient and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ever using these guys - you know what they are the greatest. Told them 5 bags, £13, general rubbish, came quick and easy, no hassle. Absolutely outstanding prices - this company understan... See more

Rated 5 out of 5 stars

Great customer service after I'd filled in my order wrong. On correction the window of anytime between 7am to 7pm collection was narrowed to 12-7pm by customer service...but they came at 8 20am! Th... See more

Rated 5 out of 5 stars

After a major clear out, I had a quantity of rubbish bags to dispose of. I booked the service online which was straightforward and hassle-free. The driver was pleasant and polite. He called to let me... See more

Rated 5 out of 5 stars

Used man with a van for rubbish removing. Brilliant service from Mark and Paul (West Midlands) texted to confirm time for collection, turned up on time and took everything away and cleaned up my drive... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Information provided by various external sources

With Skoup you have three options: skip hire, man and van waste removal service or bagged waste collection. Whatever works for you - works for us. Simply enter your postcode at Skoup.co.uk and effortlessly book online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,362)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered skip

Ordered skip, got confirmation on the day that it's coming however nothing arrived. Next day i called in and they told me skip can arrive only after week due to breakdown?! it does sounds like I was overbooked. I wouldn't be upset if they actually call me and tell me situation, however no effort made from their part. Had to cancel and look more reliable skip company.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick efficient and incredibly polite

Quick efficient and incredibly polite. Both the phone staff and the man and van staff were incredibly kind helpful and polite. Will definitely use this service again.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely great service!

Two lovely chaps arrived today, even gave me a call before they arrived which i requested quite last minute. Even the lad on the main phoneline was a really nice guy, got through to him within seconds of phoning. They moved all 20 rubbish bags extremely fast, and the price was bang on. Genuinely buzzing to be rid of all the waste i had struggled to get rid of. Couldn't recommend this enough, i will for sure be a returning customer in the coming months. Thanks very much again, and take care!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Paul were fantastic!

Mark and Paul did my full van collection today,they knocked the door to tell me they were there and then knocked again to ask me to check to make sure they'd taken everything which they did.They were professional and efficient.I will definitely use again.Please pass on my positive review to these 2 brilliant workers.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Used man with a van for rubbish…

Used man with a van for rubbish removing. Brilliant service from Mark and Paul (West Midlands) texted to confirm time for collection, turned up on time and took everything away and cleaned up my drive after!! Top reliable service with a fair price. Thankyou

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Skoup enough!

Couldn’t recommend Skoup enough and I’m going to continue to recommend them to other people. I previously had Paul clean out my Mother in laws house, amazing then. I’ve used them again today and Paul has come with Mark they had a lot to get rid our rubbish from my house and garden. They both did an amazing job such nice guys. Will definitely recommend to anyone especially Paul and Mark. Thanks for everything.

8 May 2026
Unprompted review

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