SkinnyFit Reviews 

1,623
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 384 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about unexpected monthly charges, unwanted subscription renewals, and missing orders that never arrived. Buyers struggled to secure refunds and felt frustrated by the lack of customer support response when trying to resolve these issues. Some reviewers were happy with the products, praising their great flavors, weight loss benefits, and positive effects on joints. Many consumers also noted that the powders helped curb their appetite and made them feel fuller faster throughout the day. Other people highlighted the convenient vegetarian ingredients and enjoyable daily routines provided by the supplements.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions. Many reviewers praised... See more

Quality

People report ambiguous experiences with quality, as consumer opinions are heavily divided. On one hand, many... See more

Order

Clients share negative opinions on order, expressing deep frustration with missing shipments and delivery... See more

Payment

Customers consistently note negative experiences with payment, highlighting unexpected charges for unwanted... See more

Subscription

Consumers express deep frustration and dissatisfaction regarding subscription experiences. Many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like that these skinny fit GLP-1 Natural Slimmimg Probiotic come in a 30 count bottle. They are vegetarian, non-GMO, and dairy-free which is important that they don't contain any unnecessary ingredi... See more

Company replied

Rated 3 out of 5 stars

I'm not sure how soon I'm going to notice a physical change but after 2 weeks I'm not feeling any difference at all except a little constipated. I'm taking the natural GLP-1 capsules. If I continue, c... See more

Company replied

Rated 2 out of 5 stars

I had such high hopes for this product but unfortunately although I’m eating less because it is curbing my appetite, I am gaining weight instead of losing it. Since I only had 3 pounds to achieve my g... See more

Company replied

Rated 4 out of 5 stars

The product tastes great and is a great way to not only get me to drink water, but also give some really great benefits and nutrients. However, the bags are smaller seem a little disappointing in size... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

SkinnyFit has the highest quality, most effective, all-natural health & wellness products for women. Become your healthiest, most beautiful self.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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2.7

All reviews

(1,623)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was so hungry on these

I was so hungry on these. None of your examples help me. Id have to rate it a 0 actually

1 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re sorry to hear that your experience didn’t meet expectations. That’s definitely not the kind of impression we want to leave, especially when you were counting on something satisfying.

We appreciate your honest feedback—it helps us understand where we’re falling short and what we need to improve. If you’re open to it, we’d love to learn more about what didn’t work for you so we can make things better.

Thank you for taking the time to share your thoughts.

– Naturstep Team

Rated 1 out of 5 stars

Do not trust this company!

I would give them a negative one if I could regarding their subscription service. I have emailed them at least three times to cancel my subscription (since that is the only way to cancel), and despite this they keep sending me their products. They finally acknowledged and “canceled” my subscription after the last email well in advance of any shipping yet I received an email from them this morning saying they had shipped another bag to me! There is a name for this. It is called FRAUD! 

23 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re very sorry to hear about your experience and understand how frustrating this situation must be.

Please know that this is not the level of service we aim to provide. Subscription cancellations should be handled promptly, and we sincerely apologize if there was any delay or miscommunication on our end. In some cases, orders may already be processed or dispatched before a cancellation request is fully completed, but we agree this should have been clearly communicated to you.

We would like to make this right as quickly as possible. Please reach out to us directly with your order details so we can investigate this further, stop any remaining shipments, and arrange an appropriate resolution for the order you received.

Thank you for bringing this to our attention—we take your concerns seriously and are committed to resolving this matter.

– Naturstep Team

Rated 3 out of 5 stars

Uncertain

I’m on my first bottle halfway through, but I have not lost any weight. Will continue the rest and see how I do at the end of the month.

1 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Thanks for sharing your feedback! We’re glad to hear you’re committed to finishing your first bottle, but we understand your frustration with not seeing results yet. Natural supplements can take time, and factors like diet, hydration, and overall lifestyle can affect results.

We’d love a chance to support you along the way—please reach out to us at hello@skinnyfit.com so we can provide tips and guidance to help you get the most out of your journey.

SkinnyFit Team

Rated 4 out of 5 stars

Losing weight much easier.

I've been using this for a week now, and my cravings have slowed down but my weight is at a stand still. What should I do different so my weight will come off, I'm 65, 5 feet 1 inch tal and stuck at 160lbs.

14 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Thank you so much for sharing your experience! We’re glad to hear that your cravings have slowed down—that’s a great first step. Since weight loss can be influenced by many factors like age, metabolism, and lifestyle, small adjustments to diet, hydration, and activity can make a difference.

We’d love to help you maximize your results—please reach out to us at hello@skinnyfit.com so we can share tips tailored to your goals. Your dedication is inspiring, and we’re here to support you every step of the way!

SkinnyFit Team

Rated 1 out of 5 stars

Doesn't work

12 February 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re truly sorry to hear that SkinnyFit didn’t work as expected. We understand how frustrating this must be and sincerely apologize for your experience.

To help resolve this, please send your order details to hello@skinnyfit.com so our team can review your account and work on a solution.

Rated 1 out of 5 stars

I have asked for cancellation of my…

I have asked for cancellation of my subscription and it’s not cancelled yet! I have also asked for refunds because orders keep coming and i explained that I was diagnosed with Gastroperisis and cannot take skinny fit Please cancel. And send me instructions on refund for returns please! Thank you

21 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re truly sorry to hear about the trouble with your subscription and completely understand how stressful this must be, especially given your health situation. Please know this is not the experience we want for our customers, and we sincerely apologize.

To resolve this quickly, please send your order details to hello@skinnyfit.com. Our team will review your account, assist with canceling your subscription, and provide instructions for your refund and returns.

Rated 5 out of 5 stars

I'm losing the weight

I'm losing the weight. I'm feeling better about my self. Its my stomach that I'm trying to lose. Thank you! I love your products.

15 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Thank you so much for your kind words! We’re thrilled to hear you’re seeing results and feeling better about yourself. It’s great to know our products are helping you with your goals, especially with your stomach area. Your support truly means a lot to us!

SkinnyFit Team

Rated 1 out of 5 stars

Please return my money

Please return my money. I just tried it and I make sure I don’t subscribed for it. It didn’t work for me. Hope you understand

18 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re truly sorry to hear about your experience and completely understand how frustrating this must be. Please know this is never the experience we want for our customers, and we sincerely apologize that the product didn’t meet your expectations.

We’d like to review your account to ensure your refund is handled correctly. Since Trustpilot protects customer privacy, could you please send your order details to hello@skinnyfit.com? This will allow us to locate your account and resolve the issue promptly.

We appreciate the opportunity to make this right and hope to assist you as quickly as possible.

Rated 5 out of 5 stars

I used this when I was doing keto and…

I used this when I was doing keto and loved it. 4 yrs later gained weight back, I’m 58. I m doing glp-1 shots and have had a terrible constipation and stubborn abdominal fat that wasn’t going away this product is amazing

18 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We are so incredibly happy to hear this. Side effects like constipation can be so tough to deal with, so knowing our product is bringing you relief and helping with that stubborn fat makes our day. Thank you so much for trusting us again!"

Rated 5 out of 5 stars

I love the skinny fit and it works

I love the skinny fit and it works. I’m not craving as much as I was while working.

18 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

we are so thrilled to hear this! Beating those workday cravings is a huge win. We are so glad SkinnyFit is working so well for you!"

Rated 1 out of 5 stars

I still have never received my packet

I still have never received my packet. I paid for it. It was supposed to be sent to me and I still have not received anything.

4 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Gemini said
I am so sorry you haven't received your order yet! I know how frustrating it is to pay for something and have it go missing. I want to get this fixed for you immediately.email us at help@skinnyfit.com so that we can help you

Rated 3 out of 5 stars

I bought 1 bottle to try it


I bought 1 bottle to try it. I have been on it for a week and a half. Have not lost anything yet. Will finish the bottle and see what happens

8 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Thanks for sharing your progress! It’s totally normal not to see a change on the scale in the first 10 days.

Most of our customers start seeing the best results after 30 to 60 days of consistent use. Finishing that first bottle is a great plan—consistency is definitely the secret! Please reach out and let us know how you feel once you finish the bottle."

Rated 3 out of 5 stars

I took the products every day like…

I took the products every day like directed, and I didn’t lose anything!! I eat less than normal. I was very disappointed.

18 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

I am so sorry to hear you’re feeling disappointed. I know how tough it is when you’re doing everything right and the scale isn’t moving yet!

It often takes about 30 to 60 days of consistent use for the ingredients to fully adjust to your metabolism and show visible results. Since you’re already eating less and staying consistent, you’re doing all the right things! I’d love to see how you feel after another two weeks of use.

We’re rooting for you!"

Rated 5 out of 5 stars

I love that it is all natural and the…

I love that this product is all natural and the GPL1 is a vegan capsules.

17 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We are so happy to hear that! We know how important clean, plant-based ingredients are to our community, so we’re thrilled you’re loving the all-natural formula and our vegan GLP-1 capsules.

Thanks for the love!"

Rated 1 out of 5 stars

I hate the watermelon flavor

I hate the watermelon flavor. Can't begin to drink it!

3 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

I am so sorry to hear that the Strawberry Watermelon wasn't a hit! Taste is so personal, and we definitely want you to enjoy your supplements.

Would you like to try one of our other popular flavors instead? I would be happy to help you with an exchange so you can find a flavor you actually look forward to drinking!"

Rated 1 out of 5 stars

No changes observed

No changes observed

17 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

Thank you for your honest feedback. Since everyone’s body is different, it can sometimes take 30 to 60 days of consistent use to see full results.

We recommend sticking with it a bit longer, but please let us know if you have any questions in the meantime!"

Rated 1 out of 5 stars

I experienced an adverse reaction and…

I experienced an adverse reaction and wished to return two bottles for full refund.

16 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

I am so sorry to hear that you experienced an adverse reaction! Your health and safety are incredibly important to us, so please stop using the product immediately.

We absolutely want to make this right and get you a full refund for those two bottles. To get the return process started, please send a quick email

Rated 1 out of 5 stars

It's been almost a month since I…

It's been almost a month since I ordered it, and it hasn't arrived.

16 March 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re truly sorry to hear about your experience and understand how frustrating it must be to wait nearly a month for your order. Please know this is never the experience we want for our customers, and we sincerely apologize for the delay.

We’d like to review your account and help resolve this issue. Since Trustpilot protects customer privacy, could you please send your order details to hello@skinnyfit.com? This will allow us to locate your account and make sure your order is handled promptly.

We appreciate the chance to make this right and hope to get this sorted for you as quickly as possible.

Rated 1 out of 5 stars

Sending me the flavor I do not want

I placed order of wrong flavor, send them a message right away,minute after my order had been placed. They still sent me the flavor I did not want. They then said I could send it back for an exchange but I would have to pay shipping and delivery. So, I just kept what I got and on my renewal order I again got the flavor I did not want. Awful customer service!

16 February 2026
Unprompted review
SkinnyFit logo

Reply from SkinnyFit

We’re truly sorry to hear about your experience and completely understand how frustrating it must be to receive the wrong flavor, especially after reaching out right away. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience.

We’d like the chance to make this right. Since Trustpilot protects customer privacy, could you please send your order details to hello@skinnyfit.com? This will allow us to review your account, ensure future orders are correct, and explore the best resolution for you.

Thank you for giving us the opportunity to address this — we truly appreciate your patience.

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