I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will resen... See more
Company replied
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I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will resen... See more
Company replied
My son’s skin got really bad over December and January where his cheeks were left covered in spots and dark red acne scars. A friend recommended skinlight! He has used ‘hyperfade dark mark erasing cre... See more
Company replied
I used Gluta Caps Glutathione capsules by Skinlight Cosmetics for a month, I discarded the tablets as soon as I realised they make my skin appear darker ! I would give anything to get back to my natur... See more
Company replied
I've had a few great experiences buying from Skinlight. I've always had excellent service and they sell products that are hard to find elsewhere. Most recently I got the Gold collagen eye pads and fac... See more
Company replied
Skinlight Cosmetics, "The Pigment Correction Experts" Europe's largest online store specialising in corrective skincare & skin lightening products formulated to treat Hyperpigmentation, dark marks and uneven skin tones. skinlight.co.uk have been supplying premium quality skin care treatments since 2001 and are proud to have provided the ideal solutions for thousands of satisfied customers.
United Kingdom
Replied to 66% of negative reviews
Typically replies within 48 hours
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I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will resend by 7th May, but I have not received anything and am out of £50!
Will review the feedback if they resolve this.

Reply from Skinlight Cosmetics Ltd
I never thought I could get my hands the same colour as my face or my body. I always struggled with pigmentation. You wouldn’t never guess the amount £££££money I have spent to get my hands clear form pigmentation. I had a lot a lot of insecurity. Everyone use to stair in my hands , until I found skin light. Omg all there products is one million dollars. I love it , I could see the result for one week. I’m
Keep ordering. I can never get enough, I can’t wait to get my other orders The vitamins and supplements. I’m
Looking forward for the new season. Thank you skin light. Keep doing what you’re w. Is the best product.

Reply from Skinlight Cosmetics Ltd
I have found the Skinlight products are brilliant on my sensitive skin and around my eyes. If ever I have any questions. I always find the skin light team very helpful, polite and professional. I highly recommend their products.
I used Gluta Caps Glutathione capsules by Skinlight Cosmetics for a month, I discarded the tablets as soon as I realised they make my skin appear darker ! I would give anything to get back to my natural skin tone! I have waited since April for my skin tone to return to get back to its normal tone but still no difference and it’s now December. I so regret ever taking these gluta capsules by skintight cosmetics!

Reply from Skinlight Cosmetics Ltd
Do not buy anything from this company. My parcel went missing but when I contacted them, they claimed that they will investigate with Royal Mail and get back to me. They never did and when I contacted them again they stated that Royal Mail have confirmed it was delivered as per the photo from delivery proof. They never investigated anything as they’re refusing to send proof of investigation outcome from Royal Mail so I can file a case for theft to the police.
This company should not be in operation whatsoever. The amount of negative reviews from their customer service says it all. Why are you guys at SkinCosmetics refusing to provide me with the proof of correspondence from the investigation with Royal Mail? You keep directing me to the proof of delivery photo. We shall meet in court!
Pathetic!

Reply from Skinlight Cosmetics Ltd
My skin has always felt amazing after my facials with these products so I decided to buy the moisturiser myself! And after using it for not even a week my skin looks better then it has in years! I have very acne prone skin and finally a moisturiser (I use it at night) that doesn’t break me out, it’s reduced my spots/ recent spot scars & I’m excited to see how it was look after one month! 5*
I was recommended to use the pure brightening and correcting exfoliating treatment after a flare up of my skin around my chin and mouth, having started this 2 weeks ago it has definitely cleared my skin up and I will continue to use this as part of my skincare routine
Thank You for Resolving the Issue
I initially had a frustrating experience with my order from Skinlight. After spending a significant amount on tablets, my parcel was marked as delivered by Royal Mail but had been left in an unsafe location on my doorstep. with no parcel or delivery card in sight. I reached out to Skinlight, expecting support, but at first, the communication fell short of expectations, and I was quite disappointed.
However, I’m pleased to say that Skinlight has now rectified the situation. They have since sent a replacement product, which I’ve received. I truly appreciate them stepping in to resolve the issue, and I’m thankful for their follow through.
Mistakes can happen with delivery services, and I’m glad Skinlight ultimately took the necessary steps to make things right. Thank you again for sorting it out. I look forward to trying the product!
Many thanks

Reply from Skinlight Cosmetics Ltd
Obsessed with these products. I’ve just started take the mega fade radiant glow gummies and already seeing a difference in my skin. Will be exploring more of their skin care range. 100% recommend!
Been using Fürst London a while now. Amazing products. Would be lost without them! Use and stock them in our clinic.
I often purchase items from the company because there products are really good very effective value for money I purchased the Liposomal vitamin skin brightening supplement and it works great for me fast delivery products pack with care overall very please

Reply from Skinlight Cosmetics Ltd
It’s not working at all,It’s been using more than a month,Just waste of the money.Don’t recommend it.

Reply from Skinlight Cosmetics Ltd
The MegaFade cream has improved my skin tone though slowly. It feels nice and natural on the skin. Would recommend it!
I am so pleased I tried hyperfade cream,after buying really expensive creams that didnot work.I have tried a few of skinlight creams ,but the one that works the best for me is hyperfade cream.I have really bad sun damage and it's really improved alot ,So thankyou sunlight ,I will always buy this product.

Reply from Skinlight Cosmetics Ltd
A big waste of my money. I spent 65 pound on products that haven’t worked. It’s been 5 weeks now.

Reply from Skinlight Cosmetics Ltd
I recently tried the Megafade Lightening Serum, and I am beyond impressed with the results. After struggling with dark spots for years, this product has truly been a game-changer for my skincare routine. The serum has a lightweight and that absorbs quickly into the skin, making it perfect for both morning and evening use.
Within just a few weeks of consistent application, I noticed a significant reduction in the appearance of my dark spots. The serum not only lightened these stubborn areas but also gave my skin an overall brighter and more even tone.
What sets Megafade Lightening Serum apart from other products I've tried is its gentle yet effective formulation. I have sensitive skin, and I experienced no irritation or redness while using this serum. The packaging is sleek and user-friendly, with a convenient dropper that ensures precise application.
Overall, I highly recommend the Megafade Lightening Serum to anyone looking to clear away dark spots and achieve a more radiant complexion. It has truly transformed my skin, and I am thrilled with the noticeable improvements. This product is worth every penny! But remember I also use other products from this fantastic company. I learn about them by contacting them through the chat assistance on their website.

Reply from Skinlight Cosmetics Ltd
Very happy with my product it arrived a little late as they did not have my right address but they sorted it out right away .
very good customer service.
Thanks again.

Reply from Skinlight Cosmetics Ltd
I have been using megafade face cream for a couple of months now and have really noticed the difference in texture in my skin and reduction of hyperpigmentation through hormonal changes and sun damage.
You have to persevere with it. I was on my second jar before I noticed a significant improvement but it’s much better value than some more expensive products out there.
My skin is noticeably brighter and clearer. I definitely recommend.

Reply from Skinlight Cosmetics Ltd
Skinlight was very good with my queries. I have really problematic and sensitive skin but I was helped to choose the right product; Hyperfade. Im absolutely loving the results so far.

Reply from Skinlight Cosmetics Ltd
My skin is so clear and tight since I’ve been using the products. My fav skincare.
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