SKECHERS Reviews 

2,346
•
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about poor product quality, noting that soles wear out quickly, insoles collapse, and materials break down after minimal use. People also experienced frustrating customer service when trying to handle returns, obtain replacements, or seek support for damaged items without receiving proper assistance. Some reviewers were happy with the staff, highlighting helpful and attentive store associates who provided great assistance during their shopping visits. Consumers additionally praised the initial comfort and appealing design of the footwear before these unexpected durability and quality issues eventually arose for many buyers.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the exceptional comfort,... See more

Quality

Reviewers mention ambiguous feedback about quality, with numerous customers highlighting initial comfort and... See more

Staff

Users describe ambiguous interactions with staff, as reviewers often share contrasting experiences about... See more

Customer service

Consumers find customer service to be overwhelmingly frustrating, often reporting a complete lack of support,... See more

Price

Customers consistently note negative experiences with price, feeling that the products are way overpriced for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Sketchers, the most comfortable shoe you will buy for the money. But if you are expecting them to last forget it. Water proof golf shoes, after a few months white turned pink under the outer laye... See more

Rated 1 out of 5 stars

I really liked the idea of a good step-in walking shoe that would last a couple of years. Unfortunately, the pair of Skechers Step-In Arcade shoes I bought last year do not meet these criteria. After... See more

Rated 1 out of 5 stars

Like numerous reviews, I am disappointed by these horribly uncomfortable shoes. They are too narrow, so they pinch. They are incredibly stiff so when walking the shoe does not bend to keep it com... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

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1.8

All reviews

(2,346)

349 reviews in the last 12 months

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Rated 2 out of 5 stars

Got a arch fit Skechers women sliders…

Got a arch fit Skechers women sliders 8months ago from Flipkart online, color has faded long ago but was using it just because of arch support, now it's getting torn on the inside, highly disappointed with the price paid and product received

19 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought skechers recently and found…

I bought skechers recently and found they are very uncomfortable. They are trainer like shoes. Very expensive for what they are. Skechers shops tend to offer you to buy two for half price, even that does not improve the health of my feet. Poor quality I don't think the people who work at skechers don't do enough research into the health of the persons life span let alone the shoes them self. They are better quality shoes out there, that are better for your feet and also longer

23 December 2025
Unprompted review
Rated 5 out of 5 stars

The staff at Skechers were amazing

The staff at Skechers were amazing, especially Arjun who assisted me. He was courteous, attentive, and ensured I found exactly what I was looking for. Truly outstanding customer service—keep up the great work!

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Sketchers always has a fabulous range…

Sketchers always has a fabulous range of shoes. The comfort is outstanding too. I'm told by daughter that sketchers are now all the rage with students - she's not happy that my wife and her don't have the same size feet, therefore, she's unable to borrow hers.

30 January 2025
Unprompted review
Rated 2 out of 5 stars

Sizing is not reliable

Sizing is not reliable. A size 7.5 fits one time and the next time it doesn't. Depends on the category of shoe. My Skecher sneakers are 7.5. But I just bought 7.5 dressy-casual boots and they are too large. At the same time I bought a 7.5 sporty cold-weather boots and they're too small -- my toe is touching the end. Get it together, Skechers.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

In less then 2 months my shoes were falling apart

In less then 2 months my shoes were falling apart. They want me to send them to some corporate office down in California for 5 weeks (longer then I have had the shoe) "to run some tests on them" and then decide whether or not they can give me a refund or a new set of shoes.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Shoes that have worsen my sciatica like…

Shoes that have worsen my sciatica like nothing have before. I bought slip-ins with high arc fit just to make my feet more relaxed and comfortable but these have given me just pain. My calf muscles started to hurt even when i was walking in them and eventually pain spread till my back.
Worst shoes I have ever tried

14 January 2026
Unprompted review
Rated 2 out of 5 stars

Bought a pair of non slip for work

Bought a pair of non slip for work. Wore them once and by then end of my shift i couldn't walk. It was like walking on concrete all day. No support in the inside. It was liking walking on hard concrete. The Walmart brand of non slip are much more comfortable than the experience i had with these. Waste of money. Would not recommend.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

The absolute worst shoes you could use…

The absolute worst shoes you could use on your feet no support too soft, you might as well be walking on on the cement with no shoes, and other companies are copying this stupid way to do shoes really the worst shoes ever, insoles in your shoes are horrible for your feet you'll feel like go all the way up your back as you start walking differently

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Sevice at Merry Hill Dudley

I went in just before Christmas with my 92 year-old mum who had bought a pair of boots that unfortunately when she got home didn’t fit as well as she hoped it was slightly outside the return period but the extremely helpful manager said under the circumstances and my mum‘s age, he would be happy to exchange. When we visited the store in Merryhill Dudley we met the manager who then introduced us to his staff who would be helping us by the names of Pavan and Cristiana. The girls were absolutely wonderful and took a lot of time to help my mum and myself choose another pair of shoes that she would be happy with. They went out of their way to check the fit and to make sure they were exactly what she wanted and needed, I would highly recommend going to this store For the customer service as it went over and beyond what I expected. Apologies for not posting the feedback sooner but Christmas came and went in time went by thank you again all the team.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I totally disagree

I totally disagree. I absolutely love the slip on feature. I’m in and out of the house often. I can’t say enough good about these shoes. I love my first pair so much. I went out and bought a second pair.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Skechers faced numerous lawsuits

Skechers faced numerous lawsuits in the early 2010s regarding their Shape-ups and Tone-ups toning shoes, with plaintiffs alleging the unique rocker-bottom design caused a variety of foot, ankle, and leg injuries, as well as other health problems.
The lawsuits claimed the shoes' design was defective and dangerous, leading to injuries for many consumers. Skechers was also accused of misleading advertising, promoting health benefits without sufficient medical proof.
While specific allegations of "bruising feet" were part of the broader claims of injuries, the core of the class-action litigation focused on the overall defective design and the company's unsubstantiated health claims. Skechers eventually settled a major class-action lawsuit for $40 million over the advertising claims made for the shoes.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Shoes and Patronising Customer Service!

My husband purchased a pair of 'Slip-Ons' the more expensive pair in the hope that they would be great quality and easy to wear, as they claimed. What the company forget to tell you is that after a few wears the heel padding will come away as the 'slip on' function is flawed and you will eventually take a chunk out of the heel part making the shoe unwearable. Then to add insult to injury Customer Service will give you a long list of reasons why the shoe can't possibly be faulty but it must be how the shoe was worn or the 'terrain' it was worn in. The last time I checked London is a perfectly safe flat area of land to walk on perhaps they mistook London for the Sahara Desert who knows, either way they did not want to accept fault or compensate us as they should with a refund. This is not the first time Skechers have performed badly but enough is enough I will not be wasting my money buying anything from them again. I am a woman of principle and self-respect. I would strongly advise you all to do the same. They are not cheap but definitely pure tat! Avoid Avoid Avoid! Plenty of other high quality brands to consider so do yourself a favour and invest in something worth it because YOUR FEET ARE WORTH IT!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Beyond bad

Beyond bad. This is the first time i bought a shoes whose plastic clutch jist broke within 2 weeks. I reported it and they refused to refund it because they use the fact that me as a tourist couldn't come back to the store in Penang, Malaysia. The shoes are 2 weeks old and their explanation they wont refund is because "signs of wear", .. yes I wore them 2 weeks it shouldn't look like it's bought today but It shouldn't BREAK WITHIN 2 WEEKS.
ABSOLUTELY the worst shoe experience i ever had. I wont give up on mu refund. This is a robbery. They are not cheap.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a pair of black…

I recently purchased a pair of black slip memory foam shoes online store . I have always brought from stores , but thought the specials were too good to miss . They were shipped from Wa and Im in Victoria, absolutely fast shipping received in 3 days .. Extremely happy with my purchase and will definitely buy again online . Very comfortable shoes . 🥿 ❤️❤️

19 December 2025
Unprompted review

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