Skates.co.uk Reviews 

8,879
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders is completely straightforward and the delivery service is remarkably fast and reliable. Many people are also very pleased with the overall quality of the products, noting that items like scooters and skates are well-made and durable for everyday use. However, some reviewers were not happy with delivery problems, reporting that parcels occasionally arrived late, damaged, or smelling strongly of smoke. A few other people also felt that customer support was unhelpful when attempting to resolve missing orders or handle disputed return requests.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality, good prices, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Quality

People report positive experiences with quality, noting that the items are very well made, comfortable, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting the smooth online... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more

Rated 5 out of 5 stars

I wanted a stunt scooter for my granddaughter but did'nt have a clue what to get. I phoned skates cothey were brilliant, I told them what I wanted, age of granddaughter etc and they were very helpful,... See more

Rated 5 out of 5 stars

Such an easy transaction, I ordered two for my twin grandson‘s birthdays. They originally told me they wanted blue so I ordered two blue ones then one of them wanted it in black. I emailed the company... See more

Rated 5 out of 5 stars

Excellent service, excellent products! Highly recommended. I can recommend SFR Vision II Quad Roller Skates for kids, my daughter is super happy with color scheme. They are comfortable and well mad... See more


Company details

  1. Skateboard Shop
  2. Bicycle Store
  3. Children's Clothing Store
  4. Winter sport Store

Written by the company

Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(8,879)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab service

My son loves his new deck. It all arrived on time, as planned, great service. Thank you!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

Buyer beware!

Bought some core bars and grips for my sons scooter which turned out didn’t fit correctly, I asked for advice via customer service on email / and left voicemail messages and social media posts, none of which were responded to. Finally managed to get hold of someone by leaving negative feedback via an automated form I was sent. Only then did I receive a response, I asked for help regarding how I could get the bars to fit as I needed an alternative shin, asked which one I should purchase as I am a complete novice and this was for my 11 year old. Was told to “look on the website as we have a few on there”. Not helpful in the slightest. Requested to return the goods. Had to pay for a return, fair enough, and then was charged for the original postage AND the cost of the return totalling £11. Won’t be using them again. Poor customer service.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great scooter

Great scooter. My boys are 6 and 8 and they hopped on it straight away. A good step up for beginners. They’ve really stepped up their confidence on the skate park. Great price and quick delivery from skates.co.uk

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Kids love it and so do grown-ups!

Bought for all of my kids, and a pleasure to skate in myself, too! Need practice in the park, however, rolls well on smooth flooring/surfaces. Remember to practice by looking up, and not down...and wear protective gear.

28 April 2026
Unprompted review

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