Skandi Hausbett Reviews 673

TrustScore 3 out of 5

3.1

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Skandi Hausbett – das perfekte Möbelstück für ein Kinderzimmer


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3.1

Average

TrustScore 3 out of 5

673 reviews

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1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Unsafe for children, low quality, no customer service

The house bed we waited for over 2 months, although website states delivered in a week.
My kid slept in the bed not over than 3 months, the house bed broke up, disassembly by itself. We are afraid to sleep in it again. Low quality, not solid, not safe for children.
We wrote an email to customer service on 30.1.2024 at 14:38, there is NO any reply until today from customer service.
We do NOT recommend to buy from this website. They have lots of ads online, we are regret and helpless.

7 February 2024
Unprompted review
Skandi Hausbett logo

Reply from Skandi Hausbett

Hallo!

Wir bedauern die Bewertung sehr.
Leider haben wir nichts von Ihnen gehört, ich helfe Ihnen gerne weiter.
Bitte kontaktieren Sie uns.

Rated 2 out of 5 stars

Not easy for assembly

Not easy for assembly, holes and screws are not precisely done and it requires a lot of force for assembly.

Too much use of glue for many joints.

Drawer is too shallow and does not have any guiding lines, its free running on the flor.

24 August 2023
Unprompted review
Skandi Hausbett logo

Reply from Skandi Hausbett

Wir verstehen natürlich, dass die Montage für Dich zu schwierig war. Jeder hat unterschiedliche Talente, aber viele unserer Kunden (Frauen) bauen die Betten selbst zusammen und schreiben, dass es einfach sei.
Sie müssen etwas Kleber verwenden.

Vielen Dank für Ihre Bestellung und wir wissen, dass Ihnen das Kinderbett viele Jahre lang gute Dienste leisten wird :)

Rated 5 out of 5 stars

The bed is exactly what we were looking…

The bed is exactly what we were looking for. Easy for my daughter to get in and get out. Very beautiful and strong materials. The only thing that you need to have in mind, is that the assembly is quite time consuming and has many parts. Hopefully you only have to do it once!

11 July 2022
Unprompted review
Rated 4 out of 5 stars

Beautiful bed

Beautiful bed, my son really loves it. The only downside was the length of time for delivery but that could have been because we ordered just before the summer holidays which things slow down in general. But lovely bed!

10 January 2021
Unprompted review
Rated 5 out of 5 stars

The bed is beautiful

The bed is beautiful. Well made and good quality. I waited longer than it says on the website but they answered all my emails. I recommend ordering but be patient for your order!

16 October 2020
Unprompted review
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