SJSCycles logo
Visit website

SJSCycles Reviews 

17,778
•
TrustScore 5 out of 5

4.9

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 991 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive and unique product selection, often finding hard-to-get parts not available elsewhere. Reviewers frequently highlight the excellent service, competitive pricing, and efficient ordering process. Many people appreciate the prompt and reliable delivery, noting items arrive well-packaged and as described. However, some customers also noted that postage for smaller items can be perceived as expensive or a bit pricey. While the overall value is good, a few people felt the shipping costs for small components were excessive compared to other options.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide and comprehensive... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Service

Clients share positive opinions on service, consistently highlighting its promptness, efficiency, and overall... See more

Price

Customers consistently report positive experiences with pricing, often finding competitive and fair prices... See more

Order

Reviewers mention positive feedback about order, highlighting that the online shop was quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SJS have what other stores say they can’t get. I have have bought and fitted an excellent Cat eye rear rack light after being told by a bike shop that they were not available anymore and a car pa... See more

Rated 5 out of 5 stars

Excellent product for disabled people, the crank shortner is great on my electric bike, expensive for what it is but it gets you cycling again, I need to get another 3 of them so will be ordering agai... See more

Rated 5 out of 5 stars

Been buying from SJS for years, great selection of products including wide range of Shimano spares which let me fix what I have rather than be forced to replace the entire thing. When I've had to ema... See more

Rated 5 out of 5 stars

SJS Cycles are one of my go to suppliers for many cycle components. Knowledgable & helpful if you need to call for advice. Informative website, stock parts that are harder to obtain elsewhere. Quick... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(17,778)

867 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect.

Great service. Ordered a discontinued part-struggled to find it anywhere. Ordered Monday and delivered to my home in France on Thursday. Thank you very much

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Good quality item, for a good price

Purchasing processes was easy online, item was as described, price was cheap compared to other business i looked at, so i saved money,professionally wrapped with care, delivery took 2 to 3 days, so quite fast, very happy customer.

1 July 2026
Rated 5 out of 5 stars

I have been purchasing bike parts from…

I have been purchasing bike parts from SJS since 2017 and they are one of the best stores out there. Especially since I am in Canada, it's still worth it to have items shipped over. With my last purchase, they made an error and sent me the wrong length of spokes (290mm instead of 260mm). I got in touch with them right away (spoke with Naomi) and they sent out the correct lengths, free of charge! Who does that nowadays? I'll continue to buy from them for years to come...

15 June 2026
Unprompted review
Rated 5 out of 5 stars

SJS Cycles are one of my go to…

SJS Cycles are one of my go to suppliers for many cycle components. Knowledgable & helpful if you need to call for advice. Informative website, stock parts that are harder to obtain elsewhere. Quick delivery. I will continue to use SJS Cycles

25 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look