Singulart Reviews 

3,166
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support team is exceptionally helpful, friendly, and consistently quick to answer all questions and inquiries. Buyers truly love the stunning quality of the artwork they purchase and deeply appreciate the smooth, reliable delivery process. However, some customers also noted occasional issues with courier pickups failing to show up on schedule. A few people felt that managing the shipping logistics and coordinating exact arrival times could sometimes become quite frustrating. Buyers explained that waiting around for missed appointments took extra time and caused minor inconveniences during the overall experience.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently describing the artwork as magnificent... See more

Service

Reviewers mention positive feedback about service, noting that everything from communication to delivery runs... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, kindness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived safely,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising prompt, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The black goes back and forth; the green goes round and round; the red goes up and down! It's good when people look at my work and don't say nothing-----perhaps they see something they can't expl... See more

Rated 5 out of 5 stars

Exceptional customer service! From start to finish - from corresponding with the artist to the Singulart representatives to delivery -- everything was outstanding. The quality of the art piece is extr... See more

Rated 5 out of 5 stars

I just made my first big sale through Singulart after just a few months working with their art sales team. They promoted my work beautifully and helped my art connect with buyers. Natalie kept in clos... See more

Rated 5 out of 5 stars

I admit I proceeded to the purchase of a piece of art with some trepidations, having seen the various critical comments of other customers - though may be they did not realize that buying a piece of... See more


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(3,166)

945 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I first joined the platform

When I first joined the platform, I honestly expected it to be similar to many other online marketplaces, where artists are simply added to a large catalogue and left to navigate things on their own.
Instead, I have been genuinely surprised by the personal and attentive support I have received. From the onboarding process to artwork reviews, communication with the team, and assistance during sales, the experience has felt much more human and individual than I anticipated.
As an artist, that level of care makes a real difference and has given me greater confidence in presenting my work through the platform.

15 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Margarida,

Thank you very much for sharing your experience!

We are truly pleased to hear that our support and onboarding process exceeded your expectations. Providing personal, attentive assistance and a human approach to each artist’s journey is very important to us.

It’s wonderful to know this has helped you feel more confident in presenting your work on the platform. We look forward to continuing to support you!

The Singulart Team

Rated 5 out of 5 stars

My artwork arrived safely and well…

My artwork arrived safely and well packaged. Took a long time to unpack but I know if was just to keep it safe. I wish it had arrived sooner but overall I am very satisfied.

4 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Nancy,

Thank you so much for your lovely message.

We’re really happy to hear that your artwork arrived safely and in good condition. It’s great to know it was well protected, even if unpacking took a little extra time, we apologize for this.

We also appreciate your note about the delivery time and will keep it in mind.

Overall, we’re truly glad you’re satisfied, and we hope the artwork brings you a lot of joy for a long time.

Kind regards,
Singulart

Rated 5 out of 5 stars

Love Ana Ozz work

Dear Hilary. Just unpacked “the weight of light” by Ana Ozz. I am thrilled to have it here in North Carolina. It brings a quietness to my home. Love Ana’s work. Best Regards

11 June 2026
Unprompted review
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Reply from Singulart

Thank you for your lovely feedback, Nancy,

We are delighted to hear that “The Weight of Light” by Ana Ozz has safely arrived in North Carolina and is already bringing a sense of calm to your home.

It means a lot to know the artwork is being so well received and appreciated. We will forward you kind message to Hillary.

Wishing you many beautiful moments with it.

Best regards,
The Singulart Team

Rated 5 out of 5 stars

Thank you for this wonderful work

Thank you for this wonderful work of art; I really love it (just like all of Isabelle’s other paintings). Through it (all of them), a piece of nature speaks to me—the colors, textures, letters, and signs. Thanks to observing this scene every day—with its surface and depth, even from my bed—my mornings are truly brighter and more colorful. The whole process was wonderful, thanks to Isabelle, thanks to Singulart.

11 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you so much for your beautiful message, Stanislava!

We are truly delighted to hear how much you appreciate the artwork and how it brings nature, color, and meaning into your daily life. Knowing that it brightens your mornings is especially meaningful to us.

We are also very glad that the overall experience, together with Isabelle’s work and support, has been so positive for you.

Thank you again for your trust and kind words.

The Singulart Team

Rated 5 out of 5 stars

Great site and customer service

Great site, both in the range of art styles and customer service, helpful staff and efficient delivery

28 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Giovanni,

Thank you for your kind words!

We are very pleased to hear that you appreciate the variety of art styles, as well as our customer service and efficient delivery. Your satisfaction means a lot to us.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Very professional team

Very professional team that guides you in every step, giving clear and complete answers to every question you make. Thank you for your incredible work!

3 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Giulo,

Thank you very much for your kind words!

We are delighted to hear that you find our team professional and supportive throughout every step of the process, and that your questions are always answered clearly and thoroughly.

Your appreciation means a lot to us. Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Great human relations

Personal was Really cordiali and helpfull! The whole process was simple and Amazing. Higly raccomanded.

27 March 2026
Unprompted review
Singulart logo

Reply from Singulart

Hi Edoardo,

Thank you very much for your kind words.

We are very happy to hear that our team was helpful and welcoming, and that you found the whole process simple and smooth.

Thank you for your trust and best regards,
Singulart

Rated 5 out of 5 stars

I would buy again

I was worried about the colors not being the same as online but in reality it is even better. This was my second purchase and I would buy again.

14 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Fariner,

Thank you very much for your feedback.

We are delighted to hear about the second purchase and that the artwork exceeded your expectations in reality.

Thank you for your continued trust and we hope to welcome you soon again!

Rated 5 out of 5 stars

The first sale on singulart

The first sale on singulart
My contact for logistic was very kind and patient with helping me resolving all my questions on transport and accountancy.
All went very smooth, thank you Mali and Giulia!

10 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Krisztina,

Thank you very much for your feedback.

We are very happy to hear that your first sale on Singulart went smoothly, and that you received kind and patient support with your questions around logistics, transport, and accounting. We are also glad the overall process was seamless for you.

Thank you for your trust, we wish you continued success and look forward to working with you soon!

Rated 5 out of 5 stars

The sales process involves transparent

The sales process involves transparent, fruitful outcomes from the offer through the final sale.

9 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, Yelena!

We are glad to hear that you find the sales process transparent and effective, from the initial offer through to the final sale.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Art work sold

It was a wonderful experience that my work has found a new home.
Thank you Singuart team .

10 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Ella,

Thank you very much for your kind message!

We are delighted to hear that your artwork has found a new home and that you had such a wonderful experience with Singulart.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Wonderful support from Charlotte Werner at Singulart

I had a truly excellent experience with Singulart, especially thanks to Charlotte. From the moment my artwork was sold, she guided me through every step with clear, friendly and very professional communication.

When there were small issues with the courier pickup, Charlotte reacted quickly, offered a great alternative solution and coordinated everything so that the handover to the collector went smoothly. I always felt supported and taken seriously as an artist.

Seeing how happy the collector is with the painting, and how thoughtfully Charlotte handled both sides, really showed me how much she cares about artists and clients. I’m very grateful for her help and can highly recommend working with Singulart – and with Charlotte in particular.

8 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for sharing your experience, Anna!

We are delighted to hear that you felt fully supported throughout the process and that Charlotte provided clear, professional, and responsive guidance at every step. It’s wonderful to know that the situation with the courier was resolved smoothly and that both you and the collector had a positive experience.

We will gladly pass on your kind words to Charlotte. Your feedback means a lot to us.

The Singulart Team

Rated 5 out of 5 stars

Quality service

Quality service. Clear expectations and communication about processes and steps when selling art.

9 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, P J F!

We are glad to hear that you appreciated the quality of our service and the clarity of communication regarding the selling process and its steps.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Very easy and stress free international…

Very easy and stress free international purchase.
Beautiful painting arrived safely in good time.
Would recommend!

15 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Janet,

Thank you very much for your kind feedback!

We are delighted to hear that your international purchase was smooth and stress-free, and that your painting arrived safely and on time.

Thank you for your recommendation and trust!

The Singulart Team

Rated 1 out of 5 stars

I was misled into purchasing this service.

Extremely disappointing!

I feel that I was misled into purchasing this service.

During the sales process, I was given a very different impression of the level of support, opportunities, and professional guidance that I would receive. Those representations played a significant role in my decision to sign up and invest a substantial amount of money.

Once I had signed the contract and made my payment, the experience changed dramatically. Communication became difficult, emails often went unanswered, and the level of engagement I had been led to expect simply did not materialize.

What is most frustrating is that when I later sought to cancel, the explanations and positions presented to me were very different from the expectations that had been created before I became a client.

As an artist, I feel that I made this investment based on promises and expectations that were not fulfilled. I regret my decision and would strongly encourage other artists to carefully document everything discussed before signing, read the contract thoroughly, and seek independent reviews before committing their money.

7 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Giulia,

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet the expectations. This is not the impression we aim to create, especially regarding communication, guidance, and the level of support artists receive after joining our platform.

We take your comments seriously and would appreciate the opportunity to better understand your case in detail. Our team will review your account and the communication history.

We are continuously working to improve response times and ensure that all artists receive timely and consistent support throughout their collaboration with us.

If you are open to it, please contact us directly at artistliaison@singulart.com, so we can look into your situation more specifically and try to address your concerns constructively.

We value all feedback from our artists, as it helps us improve our processes and services.

Kind regards,
Singulart

Rated 5 out of 5 stars

Affordable

I like buying from Singulart because of the service and the selection. I can find affordable artworks from real artists.

28 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your kind feedback, Eliza!

We are delighted to hear that you appreciate both our service and the selection of artworks, and that you are able to discover affordable pieces from talented artists.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Perfect

My painting is perfect and the support was great. I had a lot of questions and they were able to answer all of them.

1 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, Tony!

We are delighted to hear that your painting met your expectations and that our support team was able to answer all your questions.

Thank you for your trust!

The Singulart Team

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