Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, and knowledge of the vehicle were second to none. We booked an appointment with Tim, and when we turned up the following day he had a car there waiting that he knew would suit our budget and needs being a busy family of four. Can’t thank Tim and the team enough for the service and care. Safe to say we will not go anywhere else for a new car in the future.

I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrelevant vehicle at the right price and handled everything courteously and efficiently and kept me in the loop at each stage of the process. It was easy to get through by phone and my calls were always returned. I would thoroughly recommend.

Sam Jenkins was an excellent representative for the company, enthusiastic, realistic andwilling to go the extra mile

Chris Clarke was fantastic selling me the Q8 and wow what a car it is. Swansea Audi had the best deal in the whole country for this car and i am thrilled with it. Thanks Chris and Swansea Audi

Sam was amazing from start to finish he kept in touch and made the process of buying a used car very straightforward. Would definitely recommend Sinclair Audi.

The process of buying my car was easy and stress free.

Price will always be important,but the customer experience will drive brand loyalty. Helpful and friendly staff. Thankyou.

From the initial contact with Tim @ Sinclair Audi Swansea to the hand over of my new car , the service I received was exceptional and I am very grateful for the way in which Tim handled my experience in purchasing a new car .

Excellent support in choosing new car, good advice and followup within a few days to check all OK.

Alistair was great, had in-depth knowledge of the car, the differences between the models and packages and had the patience of a saint with all my questions.

I have been buying Audi cars for many years and have never had any problems with any. from the buying experience to servicing etc has always been faultless.

First time buying a used car from a main dealer, and it was a really pleasant experience from start to finish. From the initial phone call to arrange a test drive right through to driving away in the car, everything was handled smoothly and professionally.
Ffion, the sales representative, was absolutely brilliant. Nothing was too much trouble for her—she took the time to explain all the technology in the car, including how to connect my phone, and answered all my questions thoroughly and clearly. Her friendly and helpful approach really made a difference.
The receptionist was also very welcoming, friendly, and polite, which added to the overall positive experience.

I had a very smooth experience buying new car. Very simple and streamlined with clear information provided, which helped with decision making.
Chris was amazing, giving me advice and assisting throughout the process. Constant email updates with status of the car were great.

Tim was great . Made the whole process easy and very professional.

Car delivery from manufacturing plant took only 8 weeks, 4 weeks ahead of schedule. Sales rep (Ffion) was very knowledgeable about the car and helped explain the MMI and link to mobile phone for me very clearly. I now realise there are some useful features which I missed on my last car even though it was the same model!

Your sale staff Kieran. He was excellent at his job and very friendly.

The first I came to the showroom, I met Sam , it was dark outside and raining.i liked a car in the for court. Sam took me inside showed me and explained everything I wanted to know. I’m a woman on her own and wanted my son in law to check it out , he was on holiday , so I waited until he got back. When I went back I saw Kieron , he was very helpful, So I Baugh the car I wanted . So thank you Audi.

Overall a very pleasant experience. Swift and efficient.

Ian was a great help and made the buying of my used Audi Q2 a simple process. Traveling by train to pick up the car, Ian met us at the station, nothing was too much trouble.

A very personal centric service. At Swansea Audi the staff go out of their way to treat you with respect and empathy.

Ian ( Staddon) particularly! Through out the process Isn was proactive in his communication and kept me fully informed of what was happening.