Sims IVF - Clonskeagh Reviews 15

TrustScore 3 out of 5

3.0

Sims IVF, Clonskeagh Road, D14 A312 Dublin 14, Dublin, IE


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See what reviewers are saying

Rated 1 out of 5 stars

Ignored my my job application and cover letter for a lab technician position that was posted on UCD campus and applied for on 19-Oct-23. They then disingenuously got my review removed from Trustpi... See more

Company replied

Rated 5 out of 5 stars

We started out IVF journey in November 2020 & now I am 8 weeks pregnant. Throughout this entire time, SIMS have looked after me well and had provided clear patient centered treatment plans & transpare... See more

Company replied

Rated 1 out of 5 stars

Please stay away from these charlatans… just went through IVF process in Prague having previously tried with SIMS…..what a difference,Prague care and guide you through whole process whereas SIMS will... See more

Company replied

Rated 3 out of 5 stars

Went to SIMS to learn of fertility status and then decide if I wanted to move forward with egg freezing. Did not feel listened to by the doctor I was assigned. They were writing half baked notes in fr... See more

Company replied


Company details

  1. Fertility Clinic

About Sims IVF - Clonskeagh

Written by the company

Sims IVF is one of the leading fertility clinics in Ireland. Since 1997, we have cared for thousands of patients needing treatment to realise their dream of having a baby and have helped pioneer IVF technology in Ireland. We strive to bring the joy of a family to those who need help with their fertility and to assist people in a confidential, professional and caring manner. Our mission is to provide hope to all those that need help starting families.

Sims IVF offers many tailored treatment options such as IVF, ICSI, donor sperm, donor egg and PGT-A.

Sims IVF became part of the Virtus Health family in 2014. As part of Virtus Health, one of the world’s leading fertility groups, we share experience and knowledge from around the world, ensuring you get access to the very best reproductive medical care.

We have fertility clinics in Clonskeagh, Swords and Cork that offer comprehensive fertility testing as well as a complete range of fertility treatments to maximise your chance of having a baby. We also have satellite clinics in Carlow, Limerick and Dundalk providing patients with ultrasound and blood testing facilities during their cycle.

At Sims IVF, we have a holistic approach to treatment, and our team is here to support you every step of the way.


Contact info

  • Sims IVF, Clonskeagh Road, D14 A312, Dublin 14, Dublin, Ireland

  • 01 208 0710

3.0

Average

TrustScore 3 out of 5

15 reviews

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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Ignored my my job application and cover…

Ignored my my job application and cover letter for a lab technician position that was posted on UCD campus and applied for on 19-Oct-23.
They then disingenuously got my review removed from Trustpilot. I have full digital proof so I will contest if they attempt to get my review removed again
Very poor professional behaviour. I wouldn't have really cared had I not logged in and seen they lobbied to remove my review.
Update: You posted the job on a noticeboard in the UCD health science building with instructions to email a certain Mr. Roman with a CV and Cover letter.

10 July 2025
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Hi Gabhain,

Thank you for your feedback. We take all applications and reviews seriously and are committed to fair and professional recruitment practices.

Following your review, we again carried out a thorough search of our recruitment inbox but could not locate any job application or cover letter from your name. As we typically advertise roles through our company website and established job recruitment platforms, it would be unusual for a position to be specifically posted on a university campus.

Regarding your previous review, we did reach out via Trustpilot at the time, requesting further information on your feedback, but did not receive a response or information from you. As a result, and in line with Trustpilot's guidelines, the review was removed due to a lack of verifiable information.

We invite you to contact us directly at +353 1 208 0710 to discuss.

Kind regards,
The Sims IVF Team

Rated 5 out of 5 stars

Friendly staff

The team at sims are so friendly.

18 June 2025
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you for your feedback. Kindest regards, the Sims IVF Team

Rated 1 out of 5 stars

SIMS-Charletans

Please stay away from these charlatans… just went through IVF process in Prague having previously tried with SIMS…..what a difference,Prague care and guide you through whole process whereas SIMS will take your cash and not give a f&ck….if you’re contemplating going on this IVF journey please AVOID SIMS at all costs…. They are cash hungry leaches who do not care… AVOID AT ALL COSTS

18 December 2024
Unprompted review
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Reply from Sims IVF - Clonskeagh

Hi Stephen,

Thank you for sharing your feedback. We are disappointed to see this feedback. We would appreciate the opportunity to discuss your concerns further and investigate the matter thoroughly. Please reach out to us at communications@sims.ie so we can discuss and review this.

We look forward to hearing from you.

Kindest Regards,

The Sims IVF Team

Rated 1 out of 5 stars

Sims want money not results

After three miscarriages, we decided to investigate privately into what was happening. We made an appointment with SIMS Clonskeagh. We both had tests done, I queried if mine should be done on Day 3 of my cycle and was told that I was incorrect. My husband had two tests done and all was fine with all of our results. I later found out that my tests should have been done on Day 3 of my cycle and because of this, my new doctor found useful information to help get us on the road to a healthy baby.
We never met with a SIMS doctor in person, it had to be all online. Dr. Alex Aldepe was our doctor and insisted we engage with PGTA at a cost, he estimated at €10,000. He estimated the cost and would never give us a definitive answer. We would happily pay it, if we knew that would help us, but I knew in my gut it wouldn’t. All of my miscarriages happened at between 8-10 weeks. Heartbeats were detected on scans as well hence why I always thought that there was an issue with supply of some kind. We could get pregnant but the fetus couldn’t get what it needed to survive.
Before embarking on PGTA, we requested another meeting with the doctor as we were reluctant to hand over money and still be in the dark about the procedures. We did have a lot of questions and we both got the impression that this annoyed the doctor to the point where he stated quite abruptly, “We can assume that it’s your fault and your eggs aren’t of good quality”. That broke me.
We couldn’t engage with SIMS after that. We went on to another clinic called Neo Fertility. They discovered that I had a blood clotting issue and now I am holding my 3 month old baby in my arms thankfully.
I have been in touch with other women who have paid this astronomical fee to SIMS with no results and whilst it’s not about that money, sub-fertility is stressful enough without adding money worries on top of that.
Please engage with many clinics before making a decision out of desperation like we almost did.

18 December 2023
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you for your feedback which we appreciate is not always easy to provide.
If you would like to reach out to us directly with your details, we would be very happy to speak with you on this matter as Dr Alex is no longer working with the SIMS Group.

Please reach out to communications@sims.ie should you wish to do so.

Kindest Regards,
The Sims IVF Team

Rated 5 out of 5 stars

Caring staff

All staff were caring and compassionate and I felt listened to and supported there.

14 August 2024
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you so much, we will pass this onto the team! SIMS IVF Team

Rated 1 out of 5 stars

Would NEVER recommend sims…

I absolutely would never recommend sims ivf. They are only concerned with money and getting as many rounds as possible out of every couple. We spent over 23k with them and then went abroad after 4 frozen transfers with sims. The clinic abroad found severe inflammation in my womb that sims had missed. Had we gone abroad sooner or in the first place, it would have saved a lot of tears money and hardship. They haven't a clue what they are at when it comes to anyone with any kind of inflammation or autoimmune issues. Don't go near them.

18 August 2023
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Hi, Maeve; we are sorry to hear you feel this way. We would like to understand more. Please reach out to the team via communications@sims.ie, and we can discuss your concerns in full. Kind Regards, The SIMS IVF Team

Rated 5 out of 5 stars

We will never forget what you have done for us

What can I say. Thank you does not seem enough.

We had been with a different doctor for 3 rounds of ivf before we moved to Dr. Alex. The second we met Dr. Alex we knew he was different. He got straight to the source of our issue and showed genuine care towards us. He wanted the process to end in a baby as much as we did. He talked us through the whole process and his genuine expectations - all while be honest but in a caring way. His knowledge is exceptional.

Dr. Alex was there through the whole process and I genuinely cannot thank him enough. His belief it could happen for us made me believe it could happen.. and it did. We are currently 12 weeks pregnant with not just 1, but 2 miracle babies (1 embryo).

We cannot thank you enough Dr. ALEX and will never forget what you done for us.

Marie & Darragh

1 February 2024
Unprompted review
Rated 3 out of 5 stars

Would not recommend to single woman looking to learn about the process

Went to SIMS to learn of fertility status and then decide if I wanted to move forward with egg freezing. Did not feel listened to by the doctor I was assigned. They were writing half baked notes in front of my on the call while I shared personal medical history. Doctor was rushed and did not seem to be listening when I was speaking. The call went from investigating my fertility status with AMH levels to suggesting I freeze embryos in one call. Therefore needing a sperm donor. As a single woman looking to learn more about their fertility I was really disappointed with the humanity of the experience. Follow up email after call was suggesting scans and paying huge amounts of money. Not reflective of the information I shared on the call or what I was looking for from the process which I also shared. Felt like I was a wildcard number in a commercial machine. Would not recommend.

4 July 2023
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Hi, we are really sorry to hear you feel this way. We would like to discuss this further with you, please reach out to communications@sims.ie as we would like to hear more about your experience. Kind Regards, The Sims IVF Team

Rated 5 out of 5 stars

My experience with Sims ivf Clonskeagh…

My experience with sims ivf Clonskeagh and Carlow was excellent.
The staff in both facilities are so reassuring and full of knowledge and very professional.
I would highly recommend using Sims ivf clinics.

4 January 2023
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you so much for your lovely feedback. We will feed this back to the teams!

Rated 5 out of 5 stars

Successful ivf

It was professional quick and well supported .We were successful on 1st attempt and the nurses were great . I would highly recommend .

27 November 2022
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you so much for your kind words! We will pass this on to the team!

Rated 5 out of 5 stars

We started out IVF journey in November…

We started out IVF journey in November 2020 & now I am 8 weeks pregnant. Throughout this entire time, SIMS have looked after me well and had provided clear patient centered treatment plans & transparency in communication. They made this whole process quite easy for us and have supported us all through out. We are very thankful to have chosen SIMS & thankful to their wonderful team

15 April 2022
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you so much for your kind review! We will pass onto the team.

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, held my hand every step of the way. Could not recommend higher.

9 March 2022
Unprompted review
Sims IVF - Clonskeagh logo

Reply from Sims IVF - Clonskeagh

Thank you so much! We really appreciate the kind words.

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