We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more
Company replied
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We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more
Company replied
Disastrous after sales service. Another example of a promising sales team which seemed to meet all your needs. However 3 months down the line several weeks of collections missed but still issued fu... See more
A customer of this company left heavy bags of glass outside a residential block, and across the street. Not collected for days, and no response from company who have changed phone numbers. Now Biffa... See more
Company replied
Terrible company if you value your business choose another company. They never collect on time and give terrible excuses. Customer service is a joke. Week after week late collections. They have been t... See more
Company replied
A progressive waste management and recycling services company that is focused on waste diversion. Operating in London, Oxford and Bristol we run a fleet of vehicles that collect multiple types of recyclable materials from businesses all over the UK.
Suite 2a & 2b Aries House, Straight Bit, HP10 9NB, Flackwell Heath, United Kingdom
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I am really impressed with most of your staff members but I have to mention a hardworking,friendly guy called Ron who collects bins in kt3 area.

Reply from Simply Waste Solutions
Had an insightful meeting between ourselves Focus Assured Services Limited and Simply Waste Solutions.
Thanks to Mark Cook, James O'Keeffe and Priamo Casula for coming in and going through all the services.
Looking forward to working together moving forward.
Happy to assist in the future on the utilities and refer our clients to you for the waste :)

Reply from Simply Waste Solutions
Fantastic service delivery, on the 14th November by Pawel Marciniec, delivered 9 bins, he was friendly, approachable, and in great spirit, Pawel was very happy to assist ( excellent communication) nothing was to much.
Pawel is an assets (Ambassador) to simply WASTE. Please pass on my thanks

Reply from Simply Waste Solutions
Having tried several different waste collectors and found them to be very unreliable it was refreshing to have my bin collected with no hassle and no excuses required due to failed pick ups. An excellent service and i am so pleased with this company.
If you have experienced poor service from waste carriers switch to this company.

Reply from Simply Waste Solutions
We wanted to change our weekly collections and add in a glass collection. Rebecca was very helpful and speedy to respond to my enquiry. The glass bin arrived on schedule and everything is running as planned.

Reply from Simply Waste Solutions
Customer service no existent. Second time bin not emptied although lorry has been!. Last time office staff as good as told my wife she was lying and charged us again to empty the bin properly the next day. This time we got the old “ the managers not in the office” nonsense and told they would get back!. They say the bin is weighed before and after. Maybe they should tell their drivers what an empty bin weighs as they obviously don’t know. I would advise using someone else.

Reply from Simply Waste Solutions
Helpful Friendly Knowledgeable staff.
The team supported Chiltern Railways in promoting the understanding of what can be recycled.
Well received by customers and staff.
Mini Waste Bins, Pencils and coasters were great give aways.
Thank you for your time

Reply from Simply Waste Solutions
Once again Simply go and above beyond what is expected of them .Amy and Laura fantastic as always and along with James and Paul our account manager and Director they are not only a credit to Simply but the waste industry as a whole .If anyone out there is deciding to change current waste suppliers I would have no hesitation in recommending Simply for all your waste requirements.

Reply from Simply Waste Solutions
Great service from Luke Coates in identifying unit with issues and arranging for uplift within 48hrs of original call.
Proper service, thanks Luke!

Reply from Simply Waste Solutions
Today Luke in the hub worked an absolute miracle for me arranging an FEL to be exchanged urgently. It has always been a good experience dealing with Luke, calm, friendly, honest and will go the extra mile for us. Credit where credit is due thanks a lot.

Reply from Simply Waste Solutions
Ron always provides a very good service, is reliable and friendly. Highly recommend!

Reply from Simply Waste Solutions
We have been working with Simply Waste for the past couple of months, building a strong business relationship that is benefiting us both. Dale Jenkins is great to work with and provides every bit of detail required for us to carry out our work efficiently.

Reply from Simply Waste Solutions
I have been working with Dale Jenkins over a period of 6 months he is always prompt, provides all information required making my life easier on all occasions. He is a pleasure to work with long may it continue.
Terry Mills - Business Development Manager - Bio Collectors - Food Waste Recycling

Reply from Simply Waste Solutions
I believe Ron Pinnick is a very trustworthy and reliable driver and collector of our recycling at Ashford Manor Golf Club where I am a member.
Always courteous and tidy.

Reply from Simply Waste Solutions
I have been working with Dale for almost a year now and i am very happy with our excellent working relationship. Responses are always prompt. Any queries or request are resolved quickly with the best solution for our customers.
Great work, thank you

Reply from Simply Waste Solutions
Most of my interaction with simply waste solutions is with Dale Jenkins and can only say it is a professional but friendly relationship and happy to continue the partnership.
thanks with everything so far.

Reply from Simply Waste Solutions
We have recently started working with Dale and providing services to Simply Waste and have formed a great business relationship with Dale so far. Looking forward to the future as trusted partners.

Reply from Simply Waste Solutions
I have been working with Dale Jenkins from Simply Waste Solutions for a year or two now! Really happy with the business relationship we have and appreciate the detailed prompt communication. Keep up the good work Dale ! And thanks !

Reply from Simply Waste Solutions
Excellent partner in providing top rated service have had excellent support and input when providing food waste collection and treatment services.
Dale Jenkins communicates the vision and mission of a service driven organization that we are proud to partner with

Reply from Simply Waste Solutions
Ron empties our bins super friendly and highly recommended

Reply from Simply Waste Solutions
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