SimplyOwners Reviews 

733
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy it is to navigate and how reassuring it is to speak directly with the property owners. Visitors consistently highlight the wonderful locations, peaceful surroundings, beautiful swimming pools, and extremely well-equipped, spotless accommodations that feel just like home. Though some reviewers were not happy with unexpected price increases between initial estimates and final quotes, others mentioned difficulties receiving bookings or noted misleading property listings. Despite these occasional issues, people emphasize that the overall support and communication remain exceptionally helpful and reliable throughout.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the amazing and ideal settings of the... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are very clean, comfortable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and warmth... See more

Booking process

People report positive experiences with the booking process, describing the website as user-friendly,... See more

Service

Users describe positive interactions with service, highlighting first-class communication and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied

Rated 5 out of 5 stars

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the... See more

Rated 5 out of 5 stars

Just back from a lovely villa stay at Casa Dara in the Algarve. The villa was immaculate and well priced. The only slight worry is sending the initial deposit abroad to an owners account which feels s... See more

Company replied


Company details

  1. Vacation Rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

733 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(733)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

The description of the property matched the reality. Common sense was assumed without lists of 'don't do this' etc. The site was easy to use and it was clear that the property owners' 'voice' came through clearly, not a piece of AI-generated text, as on other sites.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Disingenuous. Beware of estimated pricing and prepare for your time being wasted

Well what a wholly deflating episode alround. Being quoted £1400 for a week albeit “estimated” for a property only to be then told it was £4541.05 by the booking website astounded me. Well over 3 times more in pricing. Along with the time wasted , I can only go with the experience I’ve had off the website and I am giving warning to tread carefully and be prepared for disappointment as a result.

5 October 2025
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Roy as stated in my emails to you I am sorry for your experience outlined above. Thank you for acknowledging that this was your personal experience.
Again, as stated in my emails to you this is an incredibly rare event as you will see, hopefully along with other readers, that we have a 98% excellent/very good rating here on Trustpilot and no mention of the same occurrence over the 9 years we have been trading. This is probably because we advise holidaymakers in three places on our site to clarify/ confirm with the owner any estimated prices I am sorry you were not reassured by my confirmation that we will put in a process to prevent any similar situation.
Also sorry we cannot afford to compensate you as we do not get a penny from any bookings that owners get through advertising on our site.
Regards.
Tim

Rated 5 out of 5 stars

Great safe way to book your holiday

We found Simply Owners a great way to look for a holiday. Safe and secure online booking and direct contact with the owners of the villa. We found the most beautiful Villa and the whole experience of booking was easy to navigate and was great to actually speak with the owners that gave us peace of m8nd. Would highly recommend this company.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Their customer service is excellent

Their customer service is excellent. The phone is answered in a very short time and any enquiries are dealt with promptly and efficiently. Plus their contact telephone number is on their website so can be contacted immediately unlike other competitors.
I can highly recommend this company.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

WHAT CAN I SAY ! !

We have been clients of Simply Owners since 2016
It has been an absolute privilege to have been able to avail of their great expertise
During this period they have been very very generous. When bookings were low in a particular season they either cancelled or abated our annual subscription. This was very much appreciated.
It is with great sadness that after 14 summers we have had to close down our business.
Thank you thank you to the team at Simply Owners

Norman & Rachel Purdy
Cedar Cottage Self Catering
Warrenpoint Northern Ireland

23 September 2025
Unprompted review
Rated 5 out of 5 stars

So easy to book

So easy to book, you kept us informed so we knew exactly what to expect. Property was exactly as advertised. Will definitely be using you again!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

A VERY good service

This is the 2nd time we have used Simply Owners to rent a house for a holiday. House was excellent. Communication with owners VERY good. All went really well. Would thoroughly recommend.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Danielle was very polite and gave me…

Danielle was very polite and gave me clear advice regarding our property on their site. We registered with Simply Owners a few years ago as we had become very disappointed with the responses via other (much larger) booking sites. Most of our bookings since then have come via Simply Owners and their support service is very good

19 September 2025
Unprompted review
Rated 5 out of 5 stars

We stayed Villa Calderia Lagos

We stayed Villa Calderia Lagos, reference number 165499. Lovely villa plenty of room for the 5 of us . Lagos 10 minutes away. Easy to get too from Faro. There was a local restaurant and cafe which was walkable . Would recommend

6 September 2025
Unprompted review
Rated 5 out of 5 stars

A truly wonderful villa

We are a so pleased to have found this beautiful villa it has everything we wanted for our holiday, it has so much space with a great kitchen and lounge, two large bedrooms each having a bathroom, the pool is fabulous and outside dining also, the garden is very beautiful and we will be hoping to return next year. Calan Porter has given us everything you need for the perfect place to stay made all the better with this perfect villa

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great site

Great site, direct contact with owner easy communication super villa and will recommend highly

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely villa with great pool.

Good size Villa with a great pool that was enjoyed by our 3 grandchildren. Quiet location and a safe environment. Plenty of room for four adults and three children and visits from family living nearby. Would recommend.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

A Beautiful Week in a Beautiful Villa…

A Beautiful Week in a Beautiful Villa…
Reference: P231557
By Carol Royle on 29-Aug-2025
We wanted to spend a week in the south of France for a special occasion and came upon ‘Simply Owners’ and this wonderful villa. Firstly, Simply Owners is great as you cut out the middle men and speak directly to the owner of the villa you have chosen which is brilliant as you can converse and ask questions etc. The owner of our chosen villa was so lovely that you just knew that you had chosen the right villa for your needs and this was proven when we arrived; lush secluded gardens surrounded by high trees with hidden areas of tables and chairs, a hammock, various lovely areas to eat outside, games to play such as table tennis, and a swimming pool with lilos etc. Simply everything has been thought of that you could need. The villa itself is beautifully decorated, very much in the French style, and the choices of colours are tasteful and relaxing… the furniture is lovely and there are plenty of cushions and comfy seating…. also plenty of bathroom towels and beach towels etc.
Quite simply, the villa is perfect, and the owner is too.

29 August 2025
Unprompted review

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