Awful customer service
Awful customer service, extremely rude & short tempered
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Simply Connecting with Smart Technology
Glencoe Road 57A, WD23 3DP, Bushey, United Kingdom
Awful customer service, extremely rude & short tempered
Terrible service and highly argumentative when they disagree
Difficult company to deal with, bad experience - not interested in keeping good relations
Best to avoid to find easier experience
Brilliant company, great service from start to finish. All staff are amazing. My family have used this company for our TV installations, Aerial works (when they were known as Matthew Aerials), Sonos System, etc. Cant recommend them more!
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