Simply Home Ents Reviews 26

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered a Boxset as part of Black Friday deals. Wrote to them a week later as I’d heard nothing other than they’d taken the payment. No response. Next day I contacted PayPal and opened a claim and... See more

Rated 4 out of 5 stars

I can only speak as I find. Ordered a box set 'Secret Army' - very good price and initially good communication. Then didn't here anything for four days so sent them an email. Didn't receive a repl... See more

Rated 5 out of 5 stars

After reading the reviews i was slightly worried but was very surprised. I ordered a dvd , was dispatched on the 29th and arrived today! The communication was excellent throughout. Yes the del... See more

Rated 1 out of 5 stars

Extremely dodgy company. Out of stock items fraudulently advertised as in stock on the website. No communication about when items will be back in stock once you have placed an order, leaving you to co... See more

Company details

  1. Music Store

Information provided by various external sources

New release, film, TV, documentary & music on DVD and CD. Sign up to our newsletter to get 10% off your first order. Free delivery on orders over £33


Contact info

2.4

Poor

TrustScore 2.5 out of 5

26 reviews

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1-star

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. The order I placed was sent to the billing address and not the shipping address.. When I called up to complain, the representative was very rude and unapologetic.. and was amendment I was wrong.. He put me on hold to double check and sure enough told me I was right and that he does not know why that has happened... Still no apology. I asked him for his name and he said "Jay". I have to return this delivery back now for a refund.. I will not order anything again!!

16 February 2018
Unprompted review

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