Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more
Company replied
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See what reviewers are saying
Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more
Company replied
Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... See more
Company replied
UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit bea... See more
Company replied
Company details
Written by the company
Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses
Contact info
298 E Main St, #714, 19709, Middletown, United States
- 855-373-7736
- support@simplydresses.com
- www.simplydresses.com
3.0
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Simply Dresses
Thank you for your review.
We’re glad to hear you’re happy with your purchase and that it arrived quickly. We truly appreciate your support and hope to assist you again soon.
Reply from Simply Dresses
Thank you for your kind words.
We’re so glad you enjoyed the selection and found styles you love. We truly appreciate your support and hope to assist you again soon.
Just like the picture!
The dress I ordered was exactly like the picture, and it looked very nice on me. I have now ordered a second dress from Simply Dresses.
14 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear your dress was exactly as pictured and that you loved how it looked on you. It means a lot that you’ve come back for a second purchase.
We truly appreciate your support and look forward to helping you again.
Good customer service
Had to contact support due to a website issue but they were very quick and helpful.
14 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Beautiful and a great deal!
The dress was exactly as expected. True to size and shipment was fast! Will definitely use again!
14 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Excellent Service love the dress
14 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
I am very happy of my purchased
I am very happy of my purchased. Love the dress and the quality of the material. I'll order more. Thank you for your great customers service.
13 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Bad Quality
Dress was made of cheap material that was prone to static and wasn't comfortable or well-fitted. I couldn't return it because I waited a little too long (but I guess that was my fault), spent $60 for a dress I will never wear, it's probably going to goodwill.
13 November 2018
Unprompted review
Reply from Simply Dresses
Due to the seasonal nature of our merchandise, we do ask that customers contact us within 14 days to receive the return authorization number. Please always be sure to contact us when the item arrives if you're interested in returning the order. We apologize for any inconvenience this may cause!
EXCELLENT!!!
13 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Ordered my dress and it arrived within…
Ordered my dress and it arrived within 3 days. Dress is a little different in person than I thought but I actually like it better. Great quality. Great price. Will shop here again!
12 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Beautiful Dress
The dress I ordered was beautiful. I needed to order the next size up. It was very long too. I would definitely order from them again.
12 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Great experience and fast shipping
Great experience and fast shipping. Dress was perfect and just as described. Very happy with the purchase!
12 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
I’m beyond happy with my first…
I’m beyond happy with my first purchase... can’t wait to wear it :)
12 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Fast delivery
Fast delivery! Size was off. I put in my measurements and ordered the size they recommended. It was too big. I look forward to ordering again though. Very nice quality.
11 November 2018
Unprompted review
Reply from Simply Dresses
We're happy you were pleased with the shipping and quality! The size charts are provided by the designer to be used as a guide but you must consider your body type and the style of the dress. Please keep in mind that alterations might still be needed. We look forward to dressing you for your next event!
Dresses are nice however not petite as…
Dresses are nice however not petite as advertised. Also run small
10 November 2018
Unprompted review
Reply from Simply Dresses
We have dresses that are recommended for a petite body type but unfortunately we do not carry any dresses in petite sizes at this time. If you need any assistance with your return, please let us know. We're sorry for any misunderstanding!
First Time Customer
This was my first time ordering from Simply Dresses. I will be a repeat customer. An issue occured where the site froze during my payment processing. I refreshed my page, but that caused me to be charged twice. I emailed customer service and had a response and resolution within 24 hours. My dress arrived within 4 business days. I was afraid to order at first, but I’m glad I did. Dress fits well, material is great, and I’m satisfied with my purchase and customer service.
10 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Probably not for petite girls
The quality of the dress was amazing. It was beautiful and exactly as pictured, unfortunately the fit was just off for my 5' frame and I had to return.
9 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
My package came in 4 days
My package came in 4 days! and the dress was amazing it fit just right and the quality was fantastic. I will definitely be making more purchases from simply dresses!
9 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
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